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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very happy with my purchase, I highly recommend this store. But I'm not happy with the delivery company Australia post. I wish Lila beauty add more delivery options in the future. ⭐️⭐️⭐️⭐️⭐️ thank... Ver más

Valorada con 5 estrellas sobre 5

Heard amazing things about Krave Beauty, along with many other K Brauty lines but knew it would be pricing. Came across Lila Beauty, who’s website was easy to navigate and pricing better then other bu... Ver más

Valorada con 5 estrellas sobre 5

Out of all the beauty sites, Lila Beauty never fails to deliver. delivery is consistently so fast - i put through an order and within a day or two, it arrives. Same experience, time after time. Thank... Ver más

Valorada con 2 estrellas sobre 5

2 out of 3 items arrived with the tamper seals broken/cut. I contacted via chat and after receiving no response, sent emails with photos. I also mentioned I'd paid for express shipping as I needed the... Ver más

Información sobre la empresa

  1. Tienda de artículos de belleza

Información proporcionada por diversas fuentes externas

Buy Best-Selling Korean and Japanese Skincare and Makeup Products in Australia at Lila Beauty. See Skincare and Cosmetics from all the leading Asian Beauty Brands. Free Shipping available. Afterpay and Zip Pay available.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

142 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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4,4

Todas las opiniones

(142)

22 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Medicube creams …

I ordered medicube cream second time when I ordered first time the medicube creams quality was great. But now I got second time my order medicube quality is very cheap like temu. But cosrx stuff is good. So I m not recommended to buy medicube from lila beauty.

22 de octubre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Broken tamper seals and no response

2 out of 3 items arrived with the tamper seals broken/cut. I contacted via chat and after receiving no response, sent emails with photos. I also mentioned I'd paid for express shipping as I needed the products ASAP, so I was hoping for a quick resolution. It's now been over 28 hours with no reply. Based on other reviews they seem great, unless your order has an issue, then they're terrible. I wouldn't recommend taking the risk.

11 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick Delivery - Competitive Prices

My order was delivered quickly and the products arrived in perfect condition. The prices at Lila Beauty are very competitive - I will definitely order from this company again [Beauty of Joseon]. Also, the free samples (and the sweet) included in my order were a nice touch - thank you :)

7 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Made a very large order on a Friday…

Made a very large order on a Friday late at night and received the order by Monday morning. Packaged great, all products arrived and in perfect condition. I will definitely be ordering again.

9 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Buyers Beware!

Buyers Beware!! This website has horrible customer service with 0 care factor after the purchase has been made. On this occasion, one of my products was broken and leaking and once I got in touch with Lilabeauty, they did not want to claim any responsibility for this damaged product. I have sent numerous emails and have since gotten no response. This is appalling and I hope no one else runs into this situation because they do not reply back or acknowledge my emails at all.

26 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely thrilled with my purchase

Absolutely thrilled with my purchase! The product is amazing — it exceeded all my expectations. Shipping was incredibly fast, and everything arrived in perfect condition thanks to the secure and thoughtful packaging. I'm genuinely impressed by the quality and service. Highly recommended!

15 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent website

Fast shipping (Australia metro), authentic items as far as I can tell, good descriptions of items, good/accurate photos, decent sales and product options. Very happy with Lila Beauty and choose it over other sites offering similar products. Also really appreciate the samples included in orders and the lolly :)

28 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

10/10

Such an amazing experience the cream I ordered came immediately was very very reasonably priced and they even sent a free sample and a high chew (made my day) :))
The best online shopping experience I’ve ever had!
I also ordered on Monday and my cream arrived on Friday,
Couldn’t recommend more xx

12 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered from them about 5 times

Ordered from them about 5 times. Always shipped really quickly and never had any issues. The only place I order my k beauty from. The best prices I've been able to find.

1 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love Lila Beauty!!

Love Lila Beauty!!! They are reliable, cost effective, authentic store and products (covers almost all K Brands) fast shipping and sales all the time. If you subscribe to their emails, you'll get updated with latest sales on brands. Emails are responded to efficiently and not a single email thus far has been ignored from my end. John is friendly and communicates with respect. I am a repeated customer with Lila and will surely only get my K Beauty products from them. Have tried a couple others but always find myself back with Lila. There is a sense of comfort knowing my products will arrive and it will be authentic. Returns are easy (haven't done one myself but have read from others). John gives free samples in accordance to how much has been purchased. He balances this out to be fair to all his customers. They are currently having a sale on all Medicube products (the craze right now) however, I've always been a Medicube, Medi peel and Mizon fan. Try Lila, you won't regret it at all.

1 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐

They took special care of me during the return process and were very helpful. Thank you very much 🙏🏻

1 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience!

I ordered Thursday morning, it shipped Thursday afternoon and came Friday!
I first ordered from them because they are significantly cheaper than other Australian K-beauty sites and I’ve ordered many times since because every single time I get exactly what I order, fast, in great condition and with a bunch of samples.

28 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Missing 1 of 3 items from my order

Missing 1 of 3 items from my order, sent an email and got confirmation they received the email but no one has reached out, been 6 business days.

21 de junio de 2024
Opinión espontánea
Logotipo de Lila Beauty

Respuesta de Lila Beauty

Hi Kate, I am sorry to hear that there was an issue with your order. I also couldn't locate a ticket here so can you please kindly advise me of your order number so I can check on this for you, thank you.

Valorada con 5 estrellas sobre 5

Amazing experience at Lila beauty

First time ordered at Lila beauty, I was surprised to receive my order within a week, and even given some free samples. That’s why I keep coming back ordering here since I know Lila is a trustworthy website with competitive prices, novel brands updating every day and quick delivery

11 de noviembre de 2023
Opinión espontánea

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