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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I dont trust this company...I called for a locksmith to Swart Locksmith and Locksub somehow got involved and sent a locksmith who installed a safety lock poorly - I paid 700 pounds for lock and keys o... Ver más

Valorada con 5 estrellas sobre 5

Absolutely brilliant we had someone else booked who didn't turn up but didn't bother to tell us. Gabriel rang immediately fitted us in that night rang b4 he arrived. Got into the garage for us, unf... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Marian fitted two new internal door star locks to our AirBNB today. We asked if he could somehow manage to make the lock fit so the door closed without any gaps, the door hadn’t been constructed as we... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely an amazing company Would highly recommend to anyone. Super fast service. I book all my jobs through Chloe, lovely lady and outstanding customer services Always happy to help and... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de marketing y medios de comunicación

Escrito por la empresa

LockSub provide locksmiths with jobs local to them whilst ensuring customers receive a local, qualified and insured locksmith. https://locksub.com/terms-and-conditions/


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

548 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

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0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I dont trust this company...I called…

I dont trust this company...I called for a locksmith to Swart Locksmith and Locksub somehow got involved and sent a locksmith who installed a safety lock poorly - I paid 700 pounds for lock and keys only for it to break - when I called them to fix - they were not reachable - multiple emails bounced and calls unreturned - Swart sent another locksmth who charged me again 600 pounds and put in a subpar lock promising to replace only to disappear again - shoddy and shady - dont give them your money

4 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am not impressed

I am not impressed.

I hired this company to replace the lock on my garage as the keys had gone missing. I was told it would be £60 and £20 for the new lock.

Please tell me why I was charged £302.

To top it off, the locksmith broke the pulley system for the garage door. Something which I will now need to get fixed, also.

Utterly ridiculous.

Extremely frustrated as I had high hopes for this company.

26 de septiembre de 2023
Valorada con 5 estrellas sobre 5

New management is excellent

I am a previous customer who had a bad experience. However, a member of their new team reached out and quickly resolved my previous complaint. Many thanks to Caitlin Smith for her superb customer service.

Good people here.

12 de mayo de 2023
Opinión espontánea
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Respuesta de LockSub

Thank you very much for taking the time to leave us positive feedback, should you require a local approved locksmith in the future please do not hesitate to call back. Many thanks from the team @ LockSub.

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, quoted a great price and came out promptly to fix my locks. Couldn't recommend them enough!

10 de mayo de 2023
Opinión espontánea
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Respuesta de LockSub

Thank you very much for taking the time to leave us positive feedback, should you require a local approved locksmith in the future please do not hesitate to call back. Many thanks from the team @ LockSub.

Valorada con 5 estrellas sobre 5

Great and quick service when needed

Great and quick service when needed. Thanks.

8 de mayo de 2023
Opinión espontánea
Logotipo de LockSub

Respuesta de LockSub

Thank you very much for taking the time to leave us positive feedback, should you require a local approved locksmith in the future please do not hesitate to call back. Many thanks from the team @ LockSub.

Valorada con 5 estrellas sobre 5

Great communication throughout the…

Great communication throughout the process and great price.

5 de mayo de 2023
Opinión espontánea
Logotipo de LockSub

Respuesta de LockSub

Thank you very much for taking the time to leave us positive feedback, should you require a local approved locksmith in the future please do not hesitate to call back. Many thanks from the team @ LockSub.

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service. Been having problems with my door for a while now. But that is now fixed thank you very much. one happy customer☺️

2 de mayo de 2023
Opinión espontánea
Logotipo de LockSub

Respuesta de LockSub

Thank you very much for taking the time to leave us positive feedback, should you require a local approved locksmith in the future please do not hesitate to call back. Many thanks from the team @ LockSub.

Valorada con 5 estrellas sobre 5

Really happy with my experience with…

Really happy with my experience with Locksub! My key snapped in my front door and I was unable to enter. I called Locksub and a locksmith was out to me surprisingly quickly to fix the problem. Very friendly and helpful. Won’t be using any other locksmith, would definitely recommend Locksub in the whitton area!

20 de abril de 2023
Opinión espontánea
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Respuesta de LockSub

Thank you very much for taking the time to leave us positive feedback, should you require a local approved locksmith in the future please do not hesitate to call back. Many thanks from the team @ LockSub.

Valorada con 5 estrellas sobre 5

Excellent locksmith

Excellent locksmith! Very reasonable price with great service, professional and so friendly.
Highly recommend. Thank you everyone!

9 de abril de 2023
Opinión espontánea
Logotipo de LockSub

Respuesta de LockSub

Thank you very much for taking the time to leave us positive feedback, should you require a local approved locksmith in the future please do not hesitate to call back. Many thanks from the team @ LockSub.

Valorada con 5 estrellas sobre 5

Thanks locksub

Thanks locksub &
Thank you in particular to the locksmith Harry.

Really happy with the service I received from him.

5 star service with a smile. Really happy with my new locks and the price I paid.

9 de mayo de 2023
Opinión espontánea
Logotipo de LockSub

Respuesta de LockSub

Thank you very much for taking the time to leave us positive feedback, should you require a local approved locksmith in the future please do not hesitate to call back. Many thanks from the team @ LockSub.

Valorada con 5 estrellas sobre 5

Very happy with Locksub

Very happy with Locksub, very professional, would highly recommend.

2 de mayo de 2023
Opinión espontánea
Logotipo de LockSub

Respuesta de LockSub

Thank you very much for taking the time to leave us positive feedback, should you require a local approved locksmith in the future please do not hesitate to call back. Many thanks from the team @ LockSub.

Valorada con 1 estrellas sobre 5

DISGRACEFUL

DISGRACEFUL
DISGRACEFUL! Con pricing.
- Booked in job - was told its £59 callout.
- Locksmith arrived and said it's a big job with drilling etc. so would be £280+ Vat
- Once done saw he'd put in a £20 deadlock & used an old hole - no drilling!
- Job took 35 min
- Charged £140 labour OVER the callout charge
Charged £136 for parts that costs retail £20!

When called they hung up and then subsequently ignored all emails and blocked further calls.
Also never sent VAT invoice - so unfortunately until they can communicate and settle this, payment will have to be pending....

26 de abril de 2023
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Respuesta de LockSub

Thank you for your feedback, LockSub is now under new management and we are keen to hear from previous dissatisfied customers and work a resolution based on your previous experience.

Could I kindly ask you send an email to help@locksub.com outlining your complaint and the amount tendered. Please ensure to leave a phone number and someone will get back to you within 24 hours. Many thanks, Caitlin @ LockSub

Valorada con 5 estrellas sobre 5

We had a very good experience with…

We had a very good experience with LockSub, called and booked a locksmith last night and received a confirmation text right away. James was at our door in around 20 minutes and opened our back door without any fuss or damage. Impressive service and would recommend.

25 de abril de 2023
Opinión espontánea
Logotipo de LockSub

Respuesta de LockSub

Thank you very much for taking the time to leave us positive feedback, should you require a local approved locksmith in the future please do not hesitate to call back. Many thanks from the team @ LockSub.

Valorada con 5 estrellas sobre 5

Professional folks for locksmith…

Professional folks for locksmith service

They were timely, professional, and reasonably priced. My front door latch had become stuck in the closed position. We were unable to delete it. I called the locksmith, and they arrived that night. The lock was quickly removed and replaced. I needed them for the second time. I have and will continue to recommend them.

16 de marzo de 2023
Opinión espontánea
Logotipo de LockSub

Respuesta de LockSub

Thank you very much for taking the time to leave us positive feedback, should you require a local approved locksmith in the future please do not hesitate to call back. Many thanks from the team @ LockSub.

Valorada con 1 estrellas sobre 5

Avoid this company

I was disgusted by the way I was treated. I called out their Bath office with a problem with a uPVC door. Their locksmith arrived promptly and informed me that I need a new gearbox. This would cost £400 and the whole repair would be £600. I must assume that they did not want the job and we're happy with the £59 call out charge for a 15 min visit without having to open the toolbox. I bought a new assembly from Screwfix for under £100 and did the job myself. With experience it would take around 2 hours.

4 de enero de 2023
Logotipo de LockSub

Respuesta de LockSub

Thank you for your feedback, LockSub is now under new management and we are keen to hear from previous dissatisfied customers and work a resolution based on your previous experience.

Could I kindly ask you send an email to help@locksub.com outlining your complaint and the amount tendered. Please ensure to leave a phone number and someone will get back to you within 24 hours. Many thanks, Caitlin @ LockSub

Valorada con 1 estrellas sobre 5

Second Review!!!!

I have written a several times to the so called director of this absolutely disgusting company and tried to phone him. He will not respond at all regarding the extortionate prices he charges people for work. He asked Trustpilot for further information and this was submitted to him. Everything is done to obstruct complaints in the hope you will just give up. Having contacted Citizens Advice they agree that the price charged was way too high under the unreasonable pricing act. As he won’t respond we are now going to trading standards to complain. He advertises under one name and uses another company name to bill you, nothing more than than a total ripoff!!!! He quotes low prices and bills outrageous high!! Well we’ll Gary , it’s too much of a coincidence that my review listing all your company faults suddenly has rave reviews saying the opposite… pull the other one, still no guts to call me

21 de julio de 2022
Opinión espontánea
Logotipo de LockSub

Respuesta de LockSub

Thank you for your feedback, LockSub is now under new management and we are keen to hear from previous dissatisfied customers and work a resolution based on your previous experience.

Could I kindly ask you send an email to help@locksub.com outlining your complaint and the amount tendered. Please ensure to leave a phone number and someone will get back to you within 24 hours. Many thanks, Caitlin @ LockSub

Valorada con 1 estrellas sobre 5

Disgusting service - BEWARE

Disgusting service - this company charged me for new locks and door mechanism, then weren’t interested when it broke after six months. Turns out door still had original locks and mechanism. So I paid £279 for nothing. They said speak to person they outsourced the job to, not them, even though I paid locksub.
They then blocked my mobile so I couldn’t speak to them - I will be contacting trading standards

7 de enero de 2022
Logotipo de LockSub

Respuesta de LockSub

Thank you for your feedback, LockSub is now under new management and we are keen to hear from previous dissatisfied customers and work a resolution based on your previous experience.

Could I kindly ask you send an email to help@locksub.com outlining your complaint and the amount tendered. Please ensure to leave a phone number and someone will get back to you within 24 hours. Many thanks, Caitlin @ LockSub

Valorada con 5 estrellas sobre 5

Manuel did a great Job

Manuel did a great Job. Locksmith is very helpful and knowledgeable. Many thanks for amazing service.

24 de diciembre de 2021
Opinión espontánea
Logotipo de LockSub

Respuesta de LockSub

Thank you very much for taking the time to leave us positive feedback, should you require a local approved locksmith in the future please do not hesitate to call back. Many thanks from the team @ LockSub.

Valorada con 5 estrellas sobre 5

Great

Great, prompt service with a polite and friendly approach.

30 de noviembre de 2021
Opinión espontánea
Logotipo de LockSub

Respuesta de LockSub

Thank you very much for taking the time to leave us positive feedback, should you require a local approved locksmith in the future please do not hesitate to call back. Many thanks from the team @ LockSub.

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