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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I dont trust this company...I called for a locksmith to Swart Locksmith and Locksub somehow got involved and sent a locksmith who installed a safety lock poorly - I paid 700 pounds for lock and keys o... Ver más

Valorada con 5 estrellas sobre 5

Absolutely brilliant we had someone else booked who didn't turn up but didn't bother to tell us. Gabriel rang immediately fitted us in that night rang b4 he arrived. Got into the garage for us, unf... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Marian fitted two new internal door star locks to our AirBNB today. We asked if he could somehow manage to make the lock fit so the door closed without any gaps, the door hadn’t been constructed as we... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely an amazing company Would highly recommend to anyone. Super fast service. I book all my jobs through Chloe, lovely lady and outstanding customer services Always happy to help and... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de marketing y medios de comunicación

Escrito por la empresa

LockSub provide locksmiths with jobs local to them whilst ensuring customers receive a local, qualified and insured locksmith. https://locksub.com/terms-and-conditions/


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

548 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(548)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Expert Service

In response to my very elderly neighbour's pleas for help (she had closed her front door behind her when leaving the house having left the keys in the lock indoors), I contacted LockSub. Chloe Hooker managed the call and was excellent, very reassuring and upon request gave a ballpark estimate of costs, stating that the locksmith (Jason Meaden) would be on site within the hour. Jason arrived within 20 minutes and took but seconds to expertly get the front door open, no fuss, no damage. Jason was instantly likeable, very courteous with a lovely sense of humour, professional throughout. He made an inconvenient circumstance pleasurable through his personable ways. Our thanks to all. Highly recommended.

18 de agosto de 2021
Opinión espontánea
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Respuesta de LockSub

Good morning Robert,

Thank you very much for your kind review.
We are glad you are happy with the service provided by Chloe and Jason :)

Kindest regards
The Locksub Team

Valorada con 5 estrellas sobre 5

Richard Carrington Was prompt

Richard Carrington Was prompt, fast and very knowledgeable definitely recommend his work

Mr N Cook

10 de agosto de 2021
Opinión espontánea
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Respuesta de LockSub

Thank you for taking the time to leave a review.
We are glad you are happy with the service and the locksmith provided.

LockSub

Valorada con 1 estrellas sobre 5

Absolute Rip off

Absolute Rip off, a member of staff locked himself out. Engineer arrived and replaced the latch which is £25 from B&Q and a cylinder not worth £15. Charged staggering £304.80

Always check the price before calling out!

10 de agosto de 2021
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Respuesta de LockSub

Thank you for your feedback, LockSub is now under new management and we are keen to hear from previous dissatisfied customers and work a resolution based on your previous experience.

Could I kindly ask you send an email to help@locksub.com outlining your complaint and the amount tendered. Please ensure to leave a phone number and someone will get back to you within 24 hours. Many thanks, Caitlin @ LockSub

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, Richard showed me the part that needed to be replaced realigned the door at a very reasonable price, compared to what I had been quoted before. Richard's approach was very professional and he had really good customer service skills. Would definitely use again if the need arose.

6 de agosto de 2021
Opinión espontánea
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Respuesta de LockSub

Good morning,

Thank you for taking the time to leave a review.
We are glad you are happy with the service and the locksmith provided.

LockSub

Valorada con 5 estrellas sobre 5

5 stars ⭐️ ⭐️⭐️⭐️⭐️

I was in a very vulnerable situation, Robbie made me feel very at ease, he was professional, courteous and extremely efficient. He gave me advice on my home security which has helped me to feel safe and secure in my home. I would definitely recommend him to others who need a locksmith. Thanks Robbie 🙏

3 de agosto de 2021
Opinión espontánea
Logotipo de LockSub

Respuesta de LockSub

Good morning,

Thank you for taking the time to leave a review.
We are glad you are happy with the service and the locksmith provided.

LockSub

Valorada con 5 estrellas sobre 5

Efficient

Efficient, and timely.

26 de julio de 2021
Opinión espontánea
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Respuesta de LockSub

Good morning,

Thank you for taking the time to leave a review.
We are glad you are happy with the service and the locksmith provided.

LockSub

Valorada con 5 estrellas sobre 5

I called to arrange an urgent locksmith…

I called to arrange an urgent locksmith for my elderly mother, George went along and got there in great time, very impressed with the service, George was a lovely guy and mum was very happy, he applied a pensioner discount which was very thoughtful!
Thank you very much!

20 de julio de 2021
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Respuesta de LockSub

Thank you for your ind words Alma!

Valorada con 5 estrellas sobre 5

We are happy with the service

We are happy with the service. Very quick response and Marian let us know the exact time he would arrive. He was very helpful and professional and explained the problem to us. Sorted the problem with our patio and back doors. Thank you.

19 de julio de 2021
Opinión espontánea
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Respuesta de LockSub

Thank you very much!

Valorada con 3 estrellas sobre 5

I cant fault the service

I cant fault the service, the lady on the phone was pleasant and helpful and the locksmith was a knowledgable guy and got to me in twenty minutes
I was not happy about the cost of £120
I was locked out, late at night so they said cost was higher but I didn't expect it to be so much
I will be sure not to make that expensive mistake again.

19 de julio de 2021
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Respuesta de LockSub

Thank you for your feedback Gail

Valorada con 5 estrellas sobre 5

Good and efficient lock repair

Great job by Richard. He explained the lock problems clearly and repaired the lock and realigned door efficiently and effectively. I strongly recommend him.

16 de julio de 2021
Opinión espontánea
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Respuesta de LockSub

Many thanks for your kind words! Glad we resolved the issue for you!

Valorada con 5 estrellas sobre 5

Chloe answered my very distressed call…

Chloe answered my very distressed call for a locksmith, she was so calming and arranged assistance immediately, when Matt got to me in such short time i was relieved, my puppy had been locked in for almost an hour by that point. matt was so understanding and done his best not to make noise and scare my puppy
I really cannot thank you guys enough, another company i spoke with wanted to charge me a ridiculous sum and put the phone down on me because I was so distressed at the entire situation.
Thank you Chloe and thank you Matt! :)

16 de julio de 2021
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Respuesta de LockSub

Thank you so much for your lovely feedback! We are so happy to read your review of our service!

Valorada con 5 estrellas sobre 5

Locksmith quick responce

My husband who is ill had an accident and I could not get into the property, the locksmith was very quick to respond, got me in the house very quickly, explained everything to me and I thought the cost was very good
Highly recommend this company

14 de julio de 2021
Opinión espontánea
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Respuesta de LockSub

Many thanks Angela

Valorada con 5 estrellas sobre 5

Lock changed

I am very pleased with the job Nick did today, he was very communicative, polite , he worked clean and professional, thank you very much, I recommend!

12 de julio de 2021
Opinión espontánea
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Respuesta de LockSub

Thank you very much!

Valorada con 5 estrellas sobre 5

Excellent work from Dan G

Excellent work from Dan G. A very friendly and personable locksmith.

8 de julio de 2021
Opinión espontánea
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Respuesta de LockSub

Good morning Ian,
Thank you for your amazing review, we are glad you are happy and satisfied with the work done and provided :). The locksmith Dan will be delighted to hear this.

Valorada con 5 estrellas sobre 5

Dan was great!

Called LockSub. They had someone out to me within 30 minutes as promised.
Dan from Watford was very knowledgeable and friendly. Couldn't have asked for a nicer guy. And of course was able to get the job done very quickly with minimal damage to the door. Would recommend Dan from Watford to anyone needing a locksmith.

7 de julio de 2021
Opinión espontánea
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Respuesta de LockSub

Good morning Jeevs,
Thank you for your amazing review, we are glad you are happy and satisfied with the work done and provided :). The locksmith Dan will be delighted to hear this.

Valorada con 5 estrellas sobre 5

George was fabulous

George was fabulous. Punctual, good job and cleans up. Very impressed

7 de julio de 2021
Opinión espontánea
Logotipo de LockSub

Respuesta de LockSub

Good morning Julie,
Thank you for your amazing review, we are glad you are happy and satisfied with the work done and provided :). The locksmith George will be delighted to hear this.

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