London Door Company Opiniones 

419
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We recently had an issue with our front door due to the hot weather, which had caused it to drop slightly, meaning we couldn’t secure the top lock. Joanna Baker was absolutely fantastic, respon... Ver más

Valorada con 5 estrellas sobre 5

Great door company. We are very happy with our front door since the installment 8 years ago and our door needed adjustment this year due to hot summer. Peter brought it back to the original state mast... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a new door installed recently and was incredibly impressed with the whole team - the sales rep and team who came to fit the doors were fantastic. Huge thanks to Tommy and his team! When I did h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My wife and I, moved into a new terrace home in east London. Now we celebrate our move after 1 year. That celebration would not of been fully realised, unless our wonderful door from London Door Compa... Ver más

La empresa ha respondido

Información sobre la empresa

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Sobre London Door Company

Escrito por la empresa

At London Door Company we have over 40 years experience in creating bespoke period front doors with enviable kerb appeal.

View our ranges:

Victorian
Edwardian
1930s
Georgian
Contemporary

Request your free bespoke front door brochure.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

419 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(419)

68 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We're delighted with our new front…

We're delighted with our new front door. The service was excellent throughout the whole process; from our initial contact and ongoing discussions with Will, through to instalment and finishing touches with the painting, we found everyone to be extremely personable and efficient, whilst delivering work to the highest standard.

30 de abril de 2024
Opinión espontánea
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Respuesta de London Door Company

Hello, thank you for your kind review regarding your experience with London Door Company. We are delighted to hear that the team could provide you with a beautiful new door. It was a pleasure working on your project and we hope you get many years of enjoyment out of it.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

Delighted! We have just had our door fitted

We have just had our door fitted. Great experience from start to finish! We're very grateful to Enzo, who was so patient and helpful in designing the right door for us (we went back and forth so many times!). Customer service and the guys who came to install the door were all very courteous. The installation was done with minimal fuss, and they cleaned up after themselves. I highly recommend :)

26 de abril de 2024
Opinión espontánea
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Respuesta de London Door Company

Hello Nacho, thank you for your kind review regarding your London Door Company design. We appreciate you taking the time to share your experience. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

They were very efficient and did things…

They were very efficient and did things on time

26 de abril de 2024
Opinión espontánea
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Respuesta de London Door Company

Hello Joan, thank you for your wonderful review. We appreciate you taking the time to share your experience. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

Excellent company, service and product.

Excellent product, brilliant craftsmanship. We were kept informed at every step of the process by the excellent admin team. Aaron, our fitter, was professional, friendly, a perfectionist. He did a fantastic job. Our new door looks amazing. I can highly recommend the London Door Company.

20 de abril de 2024
Opinión espontánea
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Respuesta de London Door Company

Hello, thank you for your kind review regarding your experience with London Door Company. We are delighted to hear that the team could provide you with a beautiful new door. It was a pleasure working on your project and we hope you get many years of enjoyment out of it.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

Excellence from start to finish and a product of amazing quality.

The end to end approach was truly one of the most professional and engaging we have experienced for a very long time. From the quality of the website, the excellent sales advice, the superb fitting team and the professionalism of the service throughout.

The quality of the product exceeded our expectations and really improved many aspects of our property!

22 de abril de 2024
Opinión espontánea
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Respuesta de London Door Company

Hi Tim, thank you for your lovely review regarding your experience with London Door Company. We are delighted to hear that the team could provide you with a beautiful new front door. It was a pleasure working on your project and we hope you get many years of enjoyment out of it.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

Beautiful door and the guys who fitted…

Beautiful door and the guys who fitted it, James and Chase, were so professional and caring. I could not be more pleased and thankful.

17 de abril de 2024
Opinión espontánea
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Respuesta de London Door Company

Hello Michael, thank you for taking the time to write a review regarding your recent experience with us. We hope you continue to enjoy your beautiful new door for many years to come.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

A pleasure to deal with from start to…

A pleasure to deal with from start to finish, nothing was too much trouble and we now have the most beautiful front door that Ive ever seen! Couldn't be more thrilled.

2 de abril de 2024
Opinión espontánea
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Respuesta de London Door Company

Hello Elizabeth, thank you for your kind review regarding your London Door Company design. We appreciate you taking the time to share your experience. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

I have always had door envy and now I…

I have always had door envy and now I am proud of my front door! It honestly feels as good as buying a new house!
I love my London door, amazing quality, secure, and brilliant service throughout.

24 de enero de 2024
Opinión espontánea
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Respuesta de London Door Company

Hi Nyamoi, thank you for your kind review regarding your experience with London Door Company. We are delighted to hear that the team could provide you with a beautiful new door. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

excellent quality front door and frame and very helpful and efficient people to deal with

excellent quality front door and frame. very helpful and efficient people to deal with. They also left everything e
immaculate

29 de enero de 2024
Opinión espontánea
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Respuesta de London Door Company

Hello Pen, thank you for your kind review regarding your London Door Company design. We appreciate you taking the time to share your experience. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

A thrilled London Door owner in Bath

I’ve always wanted a London Door so was thrilled when they came to Bath. From our initial design consultation through to installation, everyone at LDC has been a joy to deal with. We absolutely love our door, it’s so unique!

23 de febrero de 2024
Opinión espontánea
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Respuesta de London Door Company

Hi Emma, thank you for your kind review regarding your experience with London Door Company. We are delighted to hear that the team could provide you with a beautiful new front door. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Valorada con 1 estrellas sobre 5

Utter joke

Utter joke, to complete installation of single door taking 3 moth, finish appalling. Miscommunication between Management team @ LDC and Operatives on site. wrong fittings delivered, working from expired work sheets. Complete mess.

7 de marzo de 2024
Opinión espontánea
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Respuesta de London Door Company

Hello, we are so sorry that your experience with us wasn't as expected. We take pride in looking after our clients before, during, and after installation and very much regret any shortfalls in this area. We take your feedback very seriously, and it has now been escalated to our Senior Management team for immediate attention.

Kind regards,
Jess.

Valorada con 5 estrellas sobre 5

A great quality investment in our home!

We are absolutely delighted with our new door! Amanda was patient throughout the design process helping us choose the stained glass window, and fittings. The fitters were professional and efficient The door quality exceeded our expectations and we have the added benefit of a reduction of outside noise.

16 de febrero de 2024
Opinión espontánea
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Respuesta de London Door Company

Hi Christine, thank you for your kind review regarding your experience with London Door Company. We are delighted to hear that the team could provide you with a beautiful new door. It was a pleasure working on your project and we hope you get many years of enjoyment out of it.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

Quick efficient work

Quick efficient work.
Helpful and polite carpenter.

14 de febrero de 2024
Opinión espontánea
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Respuesta de London Door Company

Mr Elwin, thank you for your review. We appreciate you taking the time to share your experience. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

Outstanding service and quality-a very happy customer!

From initial contact with the company through to the door being fitted was excellent from start to finish. The door is beautiful and clearly of very high quality. The fitter was very professional and clearly very skilled.

8 de febrero de 2024
Opinión espontánea
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Respuesta de London Door Company

Hi Caroline, thank you for your kind review regarding your experience with London Door Company. We are delighted to hear that the team could provide you with a beautiful new door. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

Fab door, fab company!

Really easy process, lots of payment/finance options, the fitters were brilliant; punctual, tidy and efficient. I had a return visit for minor issues, the knocker had been damaged in transit and the draught excluder was the wrong size but it was all put right within an acceptable time frame. I really, really love this door - my house looks delightful now!

7 de febrero de 2024
Opinión espontánea
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Respuesta de London Door Company

Hello, thank you for your lovely review regarding your London Door Company design. We appreciate you taking the time to share your experience. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Valorada con 4 estrellas sobre 5

Bespoke Front Door

We decided to place our order with the London Door Company as the design process they provided was very detailed (thanks to Mike the Designer and his patience with me) and we felt confident that we would end up with the beautiful bespoke door we wanted. We were advised after placing the order and paying the 1st deposit that some of the Banham door furniture was unavailable, this was really disappointing however Mike assured us the alternative brand would still look good. We agreed to proceed, a manufacturing survey was carried out and we then received our installation date for Thursday 23rd November 2023. We then received an email to say due to an issue with the glass panels they would have to re-schedule for Saturday 25th November 2023, this was fine with us as we were both at home for that date. The fitting team arrived that morning at 8am as advised. They asked us to check the door over prior to them removing our old existing one. Upon us both checking the door and frame we unfortunately had to refuse the installation due to the poor quality of the paintwork. Both the fitters were very understanding and professional and even waited for over half an hour for advice from their head office, however it was a Saturday morning and there was no response so they left. We emailed our designer Mike expressing our disappointment and attached photos of the poor paintwork. Mike replied first thing on the Monday morning and assured us that the Client Services Team would be in touch in due course. We were contacted that afternoon with another install date for Friday 1st December'2023 and were assured that the paint issues would be rectified. The fitters arrived again as agreed (same team as the 1st cancelled installation day) they were both really nice, worked hard and did a brilliant job at installing our lovely new door. There were slight issues still with areas of the paintwork and they noted this on their paperwork. On the 4th December 2023 we were again contacted by Client Installations Manager to book in a Painter to arrive the following day. The Painter arrived as advised and worked all day repainting by hand the whole door and frame (and it was a freezing cold day too!) The Painter was again very professional worked hard and did an amazing job. Our door now had the high quality finish we expected and should have had the first time around. So our lovely new door was installed before Christmas however there was again another problem with a draught a the bottom of the door. We were contacted and advised that a fitter would be with us on 15th January 2024 to install some draught excluder. This was completed this week (again by a really nice team member) and has completely stopped the draught problem.

I know this may have been a long winded read but we wanted to be honest with our review. Our door was an expensive purchase, we had high expectations of The London Door Company due to their marketing (Instagram), literature and Designer/Salesman. We are not disappointed, even with the issues we initially had, they were very prompt, polite and professional at overcoming everything all the way through. We would highly recommend The London Door Company.

We have received many compliments about our lovely door and we love it too.

Thank you to all the team involved with our installation.

15 de enero de 2024
Opinión espontánea
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Respuesta de London Door Company

Dear Michelle and Alan,

Thank you for dedicating time to share your wonderful review. We're delighted to learn about your experience with the London Door Company and that we successfully addressed any concerns previously raised. Your feedback means a lot to us, and we'll make sure to share it with everyone involved.

Kindest regards,
Jess

Valorada con 5 estrellas sobre 5

Patio Door Install

Great experience from sales visit to install
Professional, attention to detail was great and worked tirelessly into the dark evening to get the installation finished.
Expert fitters, who looked after the property. I couldn’t tell if they had even been working in my property when they were finished.

22 de noviembre de 2023
Opinión espontánea
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Respuesta de London Door Company

Hi Gary, thank you for your kind review regarding your experience with London Door Company. We are delighted to hear that the team could provide you with a beautiful new door. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

Quality service for a high quality product

Great service both choosing and indeed the fitting of the door. The high quality service was matched by the high quality product. I truly believe you get what you pay for. Our door is a true statement piece that makes you proud of your home.

26 de octubre de 2023
Opinión espontánea
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Respuesta de London Door Company

Hello Craig, thank you for your kind review regarding your London Door Company design. We appreciate you taking the time to share your experience. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

A fantastic experience from design to fitting!

What a fantastic experience buying a new front door with the London Door Company was! The initial design and quote consultation was thorough, detailed in running through all the design options and very friendly and relaxed; the contact information detailing the survey and fitting schedule was very efficient; the survey was strightforward and the installation was carried out in a very professional way with 2 really polite and friendly fitters who did a beautifully crafted job, it's a pleasure to use. The door itself is so sturdy and the fittings are very high quality. We could not be more pleased with our new beautiful front door. Totally recommended!

5 de enero de 2024
Opinión espontánea
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Respuesta de London Door Company

Hi Charlotte, thank you for your lovely review regarding your experience with London Door Company. We are delighted to hear that the team could provide you with a beautiful new door. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

highly recommended

I had a great experience with this company through the whole process. The customer care was thorough and patient as I placed the order and finalised the details of the door, particularly when it came to finding the right colour, with the agent going above and beyond to help. The quality of the door is first rate and the installation and aftercare were excellent. A first rate product and first rate delivery, highly recommended.

1 de diciembre de 2023
Opinión espontánea
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Respuesta de London Door Company

Hi Tobias, thank you for your kind review regarding your experience with London Door Company. We are delighted to hear that the team could provide you with a beautiful new door. It was a pleasure working on your project and we hope you get many years of enjoyment out of it.

Kindest regards,
Jess.

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