London Door Company Opiniones 

418
•
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great door company. We are very happy with our front door since the installment 8 years ago and our door needed adjustment this year due to hot summer. Peter brought it back to the original state mast... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a new door installed recently and was incredibly impressed with the whole team - the sales rep and team who came to fit the doors were fantastic. Huge thanks to Tommy and his team! When I did h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My wife and I, moved into a new terrace home in east London. Now we celebrate our move after 1 year. That celebration would not of been fully realised, unless our wonderful door from London Door Compa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brilliant service from the start to the very end. We now have the most beautiful door that I have ever seen. Huge thank you to Gavin for creating the door with us and Michael and his support cre... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fábrica de puertas
  2. también en la categoría
  3. Proveedor de puertas
  4. Tienda de puertas

Sobre London Door Company

Escrito por la empresa

At London Door Company we have over 40 years experience in creating bespoke period front doors with enviable kerb appeal.

View our ranges:

Victorian
Edwardian
1930s
Georgian
Contemporary

Request your free bespoke front door brochure.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

418 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(418)

73 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

An excellent company

When the company first visited my home, they offered expert advice on which door would best complement the style and character of the house. Initially, I had my eye on a more expensive option, but it turned out not to be the right fit for the period of the property. I'm so glad they guided me toward the perfect choice—it looks absolutely stunning now!

The installation team was incredibly professional, courteous, and hardworking. They took great care throughout the process, even cleaning up thoroughly and disposing of all the debris. Now that everything’s complete, my neighbours haven’t stopped complimenting how beautiful the door looks. I shared a photo on Facebook too, and the response from friends and family was overwhelmingly positive.

23 de julio de 2025
Opinión espontánea
Logotipo de London Door Company

Respuesta de London Door Company

Mr Moseley, thank you for your kind review regarding your experience with London Door Company. We are thrilled to learn that our team was able to enhance your home by installing a stunning new door. It was a pleasure to be a part of your project, and we wish you countless years of satisfaction with it.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

Richard the designer was very good at…

Richard the designer was very good at adapting his style to our impatient ways. He helped with design when asked but didn't over do it.
The door is nicer than we expected! - it's solid, secure but has a cheerful design and lets more light in than we expected.

12 de mayo de 2025
Opinión espontánea
Logotipo de London Door Company

Respuesta de London Door Company

Hi Hannah, thank you so much for your lovely feedback! We’re thrilled to hear how pleased you are with your new front door. It was a pleasure to contribute to your project, and we hope you enjoy it for many years to come.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

Seamless Experience from Start to Finish

We had a fantastic experience with The London Door Company from start to finish. The quality of the product is outstanding – beautifully made, solid, and finished to perfection. The fitting team were efficient, clean, and clearly expert at what they do, leaving everything immaculate.

Customer service was excellent throughout, with everything delivered on time and exactly as promised. Above all, we want to highlight the personalised service from Amanda, who guided us through the entire process with great advice, integrity, and genuine care. Her expertise and attention to detail gave us complete confidence, and we always felt in safe hands.

We have no hesitation in recommending The London Door Company to others – they exceeded our expectations in every way.

2 de junio de 2025
Opinión espontánea
Logotipo de London Door Company

Respuesta de London Door Company

Hello, thank you for your kind review regarding your experience with London Door Company. We are delighted to hear that the team could provide you with a beautiful new door. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Valorada con 1 estrellas sobre 5

London door company customer service unreliable

London door company is very good when it comes to the sale but after that the customer service is not good, our doors had to be repainted at the beginning and the person sent took ages to do the work, now after some months parts of the doors came out and you can see the locks, also one of the doors was not well fixed at the top leading to the door not being able to open and close. I have asked for an emergency appointment and I am still waiting to hear from them.

6 de agosto de 2025
Opinión espontánea
Logotipo de London Door Company

Respuesta de London Door Company

Hi Ana, thank you for letting us know about your experience. We apologise that our service did not meet expectations and that you have experienced delays. Your comments have been forwarded to our Senior Management team and dealt with as a priority.

Kind regards,
Jess

Valorada con 5 estrellas sobre 5

Stunning new door, very happy!

We just had our new door installed and couldn't be happier! It's really beautiful and although it was pricey, we both feel that it is really good quality and you can tell. The fittings are really stunning and it's very secure, a lot better than what we had before! Our fitters were incredibly hard working and they did a brilliant job.

4 de agosto de 2025
Opinión espontánea
Logotipo de London Door Company

Respuesta de London Door Company

Hi Suzanne, thank you so much for your kind review! We're delighted that our team was able to design and install a beautiful new front door for you. It was a pleasure being part of your project, and we hope you enjoy it for many years to come.

Best regards,
Jess

Valorada con 5 estrellas sobre 5

A lovely door but with niggles!

This company fitted a really lovely door for me in January. The fitting is very good as it should be for nearly £9 grand! The painter although lovely managed to get paint on the doorstep that i'm not sure how to remove. I also have a problem with the glass steaming up and although it disappears i'm not sure in the long term whether it will leave residue. The paint chips very easily (Luckily they leave small pots of touch up paint) and also the brass door hardware scratches easy too! I think time will tell whether this was a good investment or not!

20 de enero de 2025
Opinión espontánea
Logotipo de London Door Company

Respuesta de London Door Company

Hi Yvonne, thank you for your kind review of your experience with London Door Company. We're so pleased you love the look of your new door and really appreciate your feedback. We're sorry for the little snags along the way, if you need any extra help or advice, please don’t hesitate to reach out to our team. We're always happy to assist.

Kindest regards,
Jess

Valorada con 5 estrellas sobre 5

Beautiful door..

Beautiful door... we cannot stop looking at it!

The door, the stain glass and the door furniture are all stunning and well crafted.
The fitters Roberto and Sandel were amazing on the day and worked tirelessly to ensure the door was completed in a day.

The way the sun light streams thru the glass and into the hall is just magical.

Sounds daft but may favourite bit is how the door sounds when it closes... heavy with a swoosh. love that!

14 de julio de 2025
Opinión espontánea
Logotipo de London Door Company

Respuesta de London Door Company

Hi Fay, thank you for your kind review regarding your experience with London Door Company. We are thrilled to learn that our team was able to enhance your home by installing a beautiful new door. It was a pleasure to be a part of your project.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

The icing on the cake

The overall service received from London Door co has been excellent. Right from the start their attention to detail has been impressive and nothing seemed too much trouble.

But it was the door fitter who was the icing on the cake. He arrived on time with a cheerful demeanour and answered our many questions courteously, with none of that bored eye rolling of some workmen. He took time to ensure the door fitted perfectly and that door knobs, knockers and alarm system were positioned exactly where we wanted. On completion, he cleared away all debris leaving the hall immaculate and with small pots of paint in the new door colour for our future use. It had been a pleasure having him in our home. Such an ambassador for London Door Company.

We are delighted with our smart, modern door, with the extra security it brings and the accurate fitting that has eliminated all draughts.

15 de junio de 2025
Opinión espontánea
Logotipo de London Door Company

Respuesta de London Door Company

Hi Elaine, thank you so much for your kind review! We're delighted that our team was able to design and install a beautiful new front door for you. It was a pleasure being part of your project, and we hope you enjoy it for many years to come.

Best regards,
Jess

Valorada con 5 estrellas sobre 5

Well looked after from start to finish

They were very responsive during the design process -- a new front door is not a cheap piece of kit and they took the time and trouble to get the small details right, which means we ended up with just what we were looking for. Complicated fanlights meant quite a bit of extra work (and extra visits) for the fitters but it was all very well done.

1 de abril de 2025
Opinión espontánea
Logotipo de London Door Company

Respuesta de London Door Company

Hello, thank you for your kind review regarding your experience with London Door Company. We are delighted to hear that the team could provide you with a beautiful new door. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

I'm quite a difficult customer

I'm quite a difficult customer, so after a couple of issues regarding payments and procedures, we paid the deposit and the process started. From start to completion took about 2 months. The main point is that we are very pleased with the end product. It is a beautifully crafted door with stained glass. A work of art! The fitters were well trained and got the job done in a day.

13 de junio de 2025
Opinión espontánea
Logotipo de London Door Company

Respuesta de London Door Company

Hello, thank you for your kind review regarding your London Door Company design. We appreciate you taking the time to share your experience. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

Second time using London Door Company

We used London Door Company to replace our front door in our previous home so did not hesitate to contact them again when we wanted to replace the front door in our new home.
From start to finish the service received was first class. Everyone involved during the process was knowledgable and incredibly helpful and professional- nothing was too much trouble. Thank you so much for another wonderful job!

13 de mayo de 2025
Opinión espontánea
Logotipo de London Door Company

Respuesta de London Door Company

Hi Michelle, thank you for your kind review of your experience with London Door Company. We're so pleased to hear that the team has had the opportunity to design and install your front doors on two occasions. We'll be sure to share your feedback with everyone involved.

Kindest regards,
Jess

Valorada con 5 estrellas sobre 5

quality service and product throughout

quality service and product throughout. I really felt it was a professional service, and having dealt with many trades people throughout our renovation, I was able to relax a little with this one.

17 de junio de 2025
Opinión espontánea
Logotipo de London Door Company

Respuesta de London Door Company

Hello Neil, thank you for your kind review regarding your London Door Company design. We appreciate you taking the time to share your experience. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

Great design, great customer support

We had a great experience with London Door Company. The design process was very detailed (we opted for a traditional stained glass with custom design). We also customized the locks in brass colour. The team was very understanding when at the end of the installation we weren't happy with the lack of a backflap (with opted for a high end finish and the absence of the backflap was exposing the spring mechanisms of the front post box). The backflap was installed by LondonDoor at no additional charge for us. Very much appreciated!

15 de mayo de 2025
Opinión espontánea
Logotipo de London Door Company

Respuesta de London Door Company

Hi Francesco, thank you for your kind review regarding your experience with London Door Company. We are delighted to hear that the team could provide you with a beautiful new door. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

Excellent 

Excellent company, lovely door and great door fitters 

29 de mayo de 2025
Opinión espontánea
Logotipo de London Door Company

Respuesta de London Door Company

Hello George, thank you for your kind review regarding your London Door Company design. We appreciate you taking the time to share your experience. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

Fabulous Company and Product - Worth the Investment!

The London Door Company were a pleasure to deal with from the beginning.
We received a brochure in no time to go over the latest offers; however, they offered to customise their products to our needs.
We received then a visit of one of their consultants who was extremely helpful and made the appropriate suggestions to improve our choices. He then sent us a mock up of the design with all details for us to approve before starting any work.
The installation team did a superb job. They were clean in their work, very well mannered, accommodating and professional.

London Door Company are a fantastic team of professionals who care about their job, reputation and clients.

I definitely recommend London Door Company.

4 de abril de 2025
Opinión espontánea
Logotipo de London Door Company

Respuesta de London Door Company

Hi Paul, thank you for your kind review regarding your experience with London Door Company. We are delighted to hear that the team could provide you with a beautiful new door. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

Had issues here…

The London Door company make without doubt the finest doors, you can read that from virtually every review on here, however I had issues with mine.
The handmade leaded glass failed.
It became apparent that a few pieces of the glass had cracked, (possibly in transit, possibly in the making) very feint to see, but the internal misting between the glazed glass panels was evident.
Some paintwork was also required.

I have read on previous reviews a couple of disappointments with after sales, this was looking like being far from a satisfactory outcome.

However, my experience was a complete contrast to that, without a doubt the after sales I received was the best I have ever received from any company.

The glass was remade in it entirety (6 pieces, which took about 14 days) so as the match was guaranteed, (remember this is handmade) a carpenter who had worked within the company for almost 40 years (Peter) arrived at my house removed/replaced the glass and replaced all the wood beads to hold in situ., did an amazing job in zero damage to the door itself.
The very next day the painter arrived at 8am and was there until 4pm completely painting and re-finishing the work.
Being I restore/collect high end classic cars, I was expecting to be underwhelmed it’s that eye for detail, however I could not have been more incorrect again, the work was exemplary, well done Raff.

To conclude, issues arise from time to time, is about how they are rectified, I dealt with ‘Darren Fowler, (head of operations), he made a visit to the house, assured me of complete satisfaction guaranteed and regularly updated me with progress on the making of the glass, and a time schedule, he personally oversaw the rectification through to completion, making a visit with in days to inspect the work carried out in person, a real credit to the company in his personable skills and knowledge of the product.

Comprehensive, professional and care, are the words I should have headed this review with, but that would have been much the same as the other reviews before this one..

I cannot recommend this company enough, the price of the product is by a country mile worth every penny..
A BIG well done!!

17 de abril de 2025
Opinión espontánea
Logotipo de London Door Company

Respuesta de London Door Company

Hi Paul,

Thank you so much for taking the time to share such a detailed and thoughtful review. While we're sorry to hear that your door initially arrived with issues, we're delighted that the experience was turned around so positively and that our team delivered the high standards we aim for. It was a pleasure to be a part of your project, and we wish you countless years of satisfaction with it.

Kindest regards, 
Jess.

Valorada con 5 estrellas sobre 5

Delighted…

We are delighted with our new door and so are our friends and neighbours. In fact we may well be setting a new trend. Special thanks to Tom for his expertise, patience and very pleasant manner. He met with us and helped us chose our door and inset glass design. He replied promptly to emails and tweaked the plans bit by bit to be exactly what we wanted. Our door wasn't cheap but we are very satisfied. It's a real quality product.

31 de enero de 2025
Opinión espontánea
Logotipo de London Door Company

Respuesta de London Door Company

K Gardiner, thank you for your kind review regarding your experience with London Door Company. We are thrilled to learn that our team was able to enhance your home by installing a stunning new door. It was a pleasure to be a part of your project. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

Great service

Great service, amazing quality. Process was easy from start to finish. This is our 2nd door purchased from the London Door Company and can safely say it's well worth the investment.

24 de abril de 2025
Opinión espontánea
Logotipo de London Door Company

Respuesta de London Door Company

Thank you for your kind review of your experience with London Door Company. We're so pleased to hear that the team has had the opportunity to design and install your front doors on two occasions. We'll be sure to share your lovely feedback with everyone involved.

Kindest regards,
Jess

Valorada con 5 estrellas sobre 5

A Smooth, Professional Experience with Impressive Results

From start to finish, our experience with London Door Company was outstanding. The initial in-home consultation was handled with professionalism — no hard sell, just a clear presentation of the many options and approaches available to us. It made the decision-making process much easier and more enjoyable.

The site survey was carried out quickly and efficiently, and our door with surrounding windows arrived well within the promised timeframe. Installation day was a standout. The fitters were absolutely first class: friendly, attentive, and clearly very skilled at what they do. We had some concerns about how the installation might affect our pebbledash exterior wall, but they managed the removal and fitting with impressive care, leaving minimal impact to the surround.

To complete the job, a painter was sent out to apply the final finishing touches to the door and frame — a small detail that really rounded things off and reinforced the company’s commitment to quality. We’re delighted with the result and would certainly recommend London Door Company to anyone considering a similar upgrade.

28 de marzo de 2025
Opinión espontánea
Logotipo de London Door Company

Respuesta de London Door Company

Hi Graham, thank you for your wonderful review regarding your experience with London Door Company. We are delighted to hear that the team could design and install a beautiful new front door for you. We’ll be sure to pass your comments over to all involved.

Kindest regards,
Jess.

Valorada con 5 estrellas sobre 5

Bespoke Window and flexible service

The London Door Company installed a front door and side window for us in April 2025. Their service was fantastic: personable, intelligent and professional from the initial contact through the surveyor and the two great Italian lads that installed it. More specifically they accommodated my bespoke stained window design and worked with my builders to agree a later installation date for the window that worked for all. Fantastic service and would recommend.

19 de abril de 2025
Opinión espontánea
Logotipo de London Door Company

Respuesta de London Door Company

Mr Smith, thank you so much for your lovely feedback! We’re thrilled to hear how pleased you are with your new front door and side window. It was a pleasure to contribute to your project, and we hope you enjoy it for many years to come.

Kindest regards,
Jess.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más