Lucky7even Opiniones 

139
•
TrustScore: 2.5 sobre 5

2,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

i been playing this site for a long time now and i havent won anything big yet thats why im writing this on this page. things with bonuses is that they dont really prompt up or dont sent you a notific... Ver más

Valorada con 4 estrellas sobre 5

This casino is very decent so far. The VIP staff is fantastic, especially Chris and Leon. They’re attentive and genuinely care about their guests. The bonuses are also good. However, I’m not a fan of... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is without a doubt one of the best Casinos around! Been playing on lucky7 for last couple years and never had any issues. Always willing to offer solution and deal with problems effectively. Thei... Ver más

Valorada con 1 estrellas sobre 5

Ich habe leider schlechte Erfahrungen gemacht. Habe € 300 eingezahlt und auch einen Bonus von € 100 genutzt. Bin auf gut € 4000 gekommen, unter Berücksichtigung der Umsatzregeln. Habe dann eine Auszah... Ver más

La empresa ha respondido

Información sobre la empresa

Escrito por la empresa

Welcome to Lucky7even, the ultimate destination where the thrill of online casinos meets unmatched luxury and fortune. Our prestigious site offers an extensive range of popular local payment methods, all supported by our dedicated 24/7 customer service team. We will enthral you with our special tournaments, jackpots and exclusive loyalty program offering daily, weekly, and monthly cashback rewards. Dive into the opulence and opportunity of Lucky7even - join today and feel the magic guiding you toward incredible wins.


Información de contacto

Información importante

2,3

Malo

TrustScore: 2.5 sobre 5

139 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 79% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,3

Todas las opiniones

(139)

34 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Smooth access

I won $180 and went thru verification smoothly and hassle free, a must try :))

15 de mayo de 2025
Opinión espontánea
Logotipo de Lucky7even

Respuesta de Lucky7even

Dear Valle Kessler,

Awesome! Congrats on your win! Glad to hear the access and verification were smooth. Enjoy your play!

Best regards,
The Lucky7even Team

Valorada con 1 estrellas sobre 5

Worst customer service

After a very quick and easy opening of the account and playing many games. Several deposits… I have had to request my deposit bonuses as I can’t find them and although 1 got added after a while I am still waiting on another and pure lack of communication on there end I can no longer type a message or get a reply… the customer service would get a 0 from me. No wins so can’t say anything about the withdrawal process unfortunately.

30 de abril de 2025
Opinión espontánea
Logotipo de Lucky7even

Respuesta de Lucky7even

Dear Steve Ling,

Thank you for your feedback. We're sorry to hear about your experience with customer support and the bonus issues. This isn’t the standard we aim for.

Please contact us directly at vip@lucky7even.com and we will be happy to help you out.

Best regards,
The Lucky7even Team

Valorada con 2 estrellas sobre 5

Manipulation

The Site itself is nicely done and structured, but i am 99% sure they temper with the odds of the slots. I win nothing with 500€ on 0.2 bets. No Bonus no big wins nothing. As soon as i play with bonus money from freespins i win 400€, but once the wager was done i was at 380€ and the site just decided that i dont get all of that and my balance was down to 42€. And as soon as that was done it was back to losing nonstop. Fake Wins, fake odds. Be cautious.

22 de abril de 2025
Opinión espontánea
Logotipo de Lucky7even

Respuesta de Lucky7even

Hello Maggus,

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you feel this way, and we understand how frustrating it can be when gameplay doesn’t go as expected. Please rest assured that all our games operate using certified and independently tested Random Number Generators (RNGs) to ensure fair and unbiased results for all players.

That said, your concerns are important to us, especially regarding your bonus balance and the changes you noticed. We’d really appreciate the opportunity to look into this in more detail. If you can reach out to our support team directly at vip@lucky7even.com, we’ll gladly review the matter thoroughly and get back to you with clear answers. Your trust matters, and we want to make things right.

Best Regards,

The Lucky7even Team

Valorada con 5 estrellas sobre 5

Ich freue mich, dieses Spiel zu spielen. 🥰

Das Spiel ist spannend und macht unglaublich viel Spaß.

11 de abril de 2025
Opinión espontánea
Logotipo de Lucky7even

Respuesta de Lucky7even

Lieber Florian Roth,

vielen Dank für das schöne Feedback! Es freut uns sehr, dass dir das Spiel gefällt, viel Spaß beim Spielen!

Mit freundlichen Grüßen,
Das Lucky7even-Team

Valorada con 1 estrellas sobre 5

Habe 50 mal gedreht und auf keiner…

Habe 50 mal gedreht und auf keiner einzigen Rolle ist ein Buch erschienen.
Rollen sind definitiv manipuliert.
So etwas gibt es bei keinem anderen Casino wo ich jemals gespielt habe.

3 de marzo de 2025
Opinión espontánea
Logotipo de Lucky7even

Respuesta de Lucky7even

Hallo Nicole hausa,

es tut uns leid zu hören, dass Sie mit Ihrem Spielerlebnis nicht zufrieden sind. Bitte beachten Sie, dass alle unsere Spiele mit zertifizierten Zufallszahlengeneratoren (RNGs) arbeiten, um sicherzustellen, dass jeder Spin absolut fair und zufällig ist. Wir verstehen zwar, dass sich das Glück manchmal unbeständig anfühlen kann, aber wir können Ihnen versichern, dass unsere Spiele in keiner Weise manipuliert werden.

Wenn Sie irgendwelche Bedenken haben oder möchten, dass wir Ihr Spiel überprüfen, zögern Sie bitte nicht, sich an unser Support-Team zu wenden: vip@lucky7even.com. Wir freuen uns, Ihnen zu helfen und Ihnen alle Informationen zu geben, die Sie benötigen!

Mit freundlichen Grüßen,

Das Lucky7even-Team

Valorada con 5 estrellas sobre 5

Je joue ici depuis tres longtems

Je joue ici depuis tres longtems, j ai essaye BEAUCOUP d autres casinos tres connus, mais Lucky7even est une decouverte pour moi, jusqu au aujourdhui je compte pas changer de platforme

19 de febrero de 2025
Opinión espontánea
Logotipo de Lucky7even

Respuesta de Lucky7even

Bonjour Ridene,

Nous vous remercions pour votre excellent commentaire ! Nous sommes ravis d'apprendre que Lucky7even a été une si belle découverte pour vous. Votre fidélité compte beaucoup pour nous et nous continuerons à travailler dur pour vous offrir la meilleure expérience de jeu. Nous vous souhaitons beaucoup de chance et de gros gains !

Meilleures salutations,

L'équipe Lucky7even

Valorada con 1 estrellas sobre 5

sd in a…withdraw they not process very bad cassino

I was deposited around 2000 usd in a day and I won only 400 and tried to withdraw the cash but sill showing in process around 2 weeks and speak to customer support they only saying appolgy for delay and they don't have any proper answer also send email no answer it is very bad cassino

17 de febrero de 2025
Opinión espontánea
Logotipo de Lucky7even

Respuesta de Lucky7even

Dear biju khan,

We're sorry to hear about your experience. Withdrawal delays are not our standard, and we understand how frustrating this can be. Please reach out directly to vip@lucky7even.com with your details, and we’ll investigate the situation and resolve it as soon as possible.

Best regards,
The Lucky7even Team

Valorada con 1 estrellas sobre 5

I cannot withdraw

I cannot withdraw! Why?!

12 de febrero de 2025
Opinión espontánea
Logotipo de Lucky7even

Respuesta de Lucky7even

Hello Jomar Itliong,

We're sorry to hear that you’re experiencing issues with your withdrawal. Please reach out to our support team for assistance at vip@lucky7even.com, and they’ll help you resolve this as soon as possible.

Best Regards,

The Lucky7even Team

Valorada con 1 estrellas sobre 5

Aggiornamento recensione

Dopo la mia recensione negativa lo staff si è attivato nel risolvere il problema hanno accettato i documenti e giocando diversi giorni ho fatto piccole vincite e mi sono state accreditate regolarmente quindi adesso posso dire che rutto funziona regolarmente ma se ci fosse stata più chiarezza e velocità non avrei fatto una recensione negativa quindi invito a tutti che leggeranno questa a stare sicuri che lucky7even è sicura e divertente buon gioco a tutti

4 de febrero de 2025
Opinión espontánea
Logotipo de Lucky7even

Respuesta de Lucky7even

Ciao Algozzino gianluca,

Siamo spiacenti di sapere della tua esperienza e ti ringraziamo per aver trovato il tempo di condividere il tuo feedback. Garantire un processo di prelievo sicuro e senza intoppi è una nostra priorità e ci scusiamo per la frustrazione causata dai requisiti di verifica.

Il nostro processo di verifica è stato messo in atto per rispettare gli standard normativi e per proteggere i nostri giocatori. Se qualche documento non è stato accettato, il nostro team di assistenza dovrebbe essere in grado di fornire indicazioni chiare su ciò che è necessario. Siamo sinceramente dispiaciuti che la comunicazione non sia stata utile e vorremmo risolvere il problema.

La preghiamo di contattare direttamente il nostro team di assistenza all'indirizzo vip@lucky7even.com e faremo del nostro meglio per assisterla. La sua soddisfazione è importante per noi e apprezziamo la sua pazienza.

Cordiali saluti,

Il team Lucky7even

Valorada con 5 estrellas sobre 5

Lucky 7 is a great Casino with all the top games and great service teams

Lucky 7 is a great Casino, customer service is super responsive and there are plenty of bonuses available. VIP team are also the best!

8 de enero de 2025
Opinión espontánea
Logotipo de Lucky7even

Respuesta de Lucky7even

Hello Gary Mccourt,

Thank you for your fantastic review! We're thrilled to hear that you're enjoying our responsive customer service, generous bonuses, and top-notch VIP treatment. Your feedback inspires us to keep delivering an exceptional experience at Lucky7even. We appreciate your support and look forward to your next visit!

Best Regards,

The Lucky7even Team

Valorada con 1 estrellas sobre 5

Horrible casino...have deposited…

Horrible casino...have deposited thousands of dollars ...the one time I go to cash out they want MORE verification of a deposit from 6 months prior using my infinity the 1 n only time I did...and no emails to confirm this transaction of coarse...play party city much better casino

29 de enero de 2025
Opinión espontánea
Logotipo de Lucky7even

Respuesta de Lucky7even

Hey Corey Westfall,

We’re sorry to hear about your experience. At our casino, security and verification processes are in place to ensure the safety of all our players. We understand how frustrating this can be, especially when trying to withdraw your winnings.

If there are any missing emails or documentation, our support team would be happy to assist in finding a resolution. Please reach out to our support team directly at vip@lucky7even.com so we can look into this further and help clarify any concerns. We appreciate your feedback and hope to improve your experience in the future.

Best Regards,

The Lucky7even Team

Valorada con 1 estrellas sobre 5

Nicht zu empfehlen

Also ich rate jedem dringend davon ab sich auf dieser Seite zu registrieren.. absolute Frechheit. Bekommst freispiele ohne Einzahlung geschenkt gewinnst, setzt den Bonus um dafür dass du nix auszahlen lassen kannst ohne einzuzahlen.. nie wieder.. Größte Abzocke

23 de enero de 2025
Opinión espontánea
Logotipo de Lucky7even

Respuesta de Lucky7even

Lieber Akiyama,

es tut uns leid zu hören, dass Sie mit Ihrer Erfahrung unzufrieden sind. Unsere Werbeaktionen, einschließlich Freispiele und Boni, sind an Bedingungen geknüpft, in denen die Wettanforderungen und Auszahlungsrichtlinien beschrieben sind. Diese sind dazu da, um ein faires Spiel und ein ausgewogenes Spielerlebnis für alle Benutzer zu gewährleisten.

Wir verstehen, dass dies frustrierend sein kann, und wir würden uns freuen, alle Ihre Bedenken zu klären. Bitte kontaktieren Sie uns unter vip@lucky7even.com und wir werden unser Bestes tun, um Ihnen zu helfen.

Mit freundlichen Grüßen,
Das Lucky7even-Team

Valorada con 1 estrellas sobre 5

Pessimo

Pessimo
Pessimo

13 de enero de 2025
Opinión espontánea
Logotipo de Lucky7even

Respuesta de Lucky7even

Gentile VeeMoon,

Siamo spiacenti di sentire la sua esperienza. Se c'è qualcosa di specifico che possiamo fare per migliorare, la preghiamo di farcelo sapere: ci piacerebbe avere la possibilità di sistemare le cose. Può contattarci direttamente all'indirizzo vip@lucky7even.com.

Cordiali saluti,
Il team Lucky7even

Valorada con 1 estrellas sobre 5

ITS A BIGGEST SCAM

ITS A BIGGEST SCAM, EVEN YOU WIN THEY ASKING UNNECESSARY DOCUMENTS FOR VERIFICATION...BE CAREFULL GUYS TO PLAY in LUCKY7EVEN ONLINE CASINO , THEY ARE SCAMMER

14 de enero de 2025
Opinión espontánea
Logotipo de Lucky7even

Respuesta de Lucky7even

Hello JAZ FISHING,

Thank you for your feedback. We understand your frustration with the verification process. Please know that these steps are in place to comply with regulations, ensure the security of your account, and protect all players. While it may seem inconvenient, we’re committed to maintaining a safe and fair gaming environment.

If you believe that the verification requests were unnecessary or if you’ve encountered any issues during the process, we encourage you to contact our support team directly at vip@lucky7even.com. We’re here to assist you, address your concerns, and resolve any misunderstandings as quickly as possible.

Your trust is important to us, and we’d like to make sure that your experience improves moving forward.

Best Regards,
The Lucky7even Team

Valorada con 3 estrellas sobre 5

Non lasciano prelevare truffa state…

Non lasciano prelevare truffa state lontani

Aggiornamento
Dopo settimane di continui rifiuti dei più disparati documenti sono riuscito a prelevare

5 de enero de 2025
Opinión espontánea
Logotipo de Lucky7even

Respuesta de Lucky7even

Caro Emilio,

Abbiamo notato che hai effettuato un prelievo rapido e con successo dopo che uno dei nostri operatori ti ha contattato e ha dedicato un notevole tempo ad aiutarti con la verifica del tuo account e l'invio dei documenti richiesti, senza i quali, come saprai, un prelievo non è possibile.

Speriamo che tu continui a giocare sul nostro sito.

Cordiali saluti,
Il team Lucky7

Valorada con 1 estrellas sobre 5

I would give it zero stars if I could!

I would give it zero stars if I could!
I use multiple platforms and this one is by far the worst online casino I have used in regards to withdrawals.
You can easily deposit money however withdrawing money is nearly impossible. They have canceled my withdrawal to request info before paying out. Some of it is reasonable however some of it is not. I have sent them multiple verification documents and then they have asked for more. Asking for a Pic of a card I used for a historical purchase that I am no longer in possession of because it was lost. And they continue to ask for it although I have been using and making deposits from a different account. Don't waste your money here. I don't expect to win but there is a basic expectation that if I can deposit without issue I should be able to withdraw without issues.

29 de diciembre de 2024
Opinión espontánea
Logotipo de Lucky7even

Respuesta de Lucky7even

Hello ​Mellow J

Thank you for taking the time to share your experience. We deeply regret that you’ve had such a frustrating time with the withdrawal process. Your concerns about the verification requirements are completely understandable, and we apologize for the inconvenience this has caused.

Our goal is to ensure the security of all transactions, but it’s clear that our process may have caused unnecessary difficulties in your case. We acknowledge that requiring documents for cards no longer in your possession can be particularly challenging.

Please reach out to our support team at vip@lucky7even.com, and we will prioritize resolving this issue for you. Your feedback highlights areas we need to improve, and we are committed to making the withdrawal process smoother and more straightforward. We hope to restore your trust in the future.

Best Regards,

The Lucky7even Team

Valorada con 1 estrellas sobre 5

Waardeloos casino want het is…

Waardeloos casino want het is onmogelijk om hier een account aan te maken. Allerlei onzinnige mededelingen als je eindelijk bij bevestigen aanbeland bent. Zou eens betere voorbereidingen treffen voor jullie online gaan. Tonybet ging gelijk live met jullie en was zo geregeld om een account aan te maken. Bij Lucky 7 casino is dat onmogelijk. Zou iedereen die dit leest aan raden om geen account proberen aan te maken. Zegt de film titel MISSION IMPOSSIBLE jullie iets. Bij elk casino kun je heel simpel een account aan maken. Binnen enkele minuten geregeld. Bij live chat soms meer dan uur in de wacht. Op emails wordt niet gereageerd. Heb gebeld en wordt dan niet teruggebeld. Al met al slecht casino met hele slechte service.

29 de diciembre de 2024
Opinión espontánea
Logotipo de Lucky7even

Respuesta de Lucky7even

Hallo Antonia,

Hartelijk dank voor uw openhartige feedback. We bieden onze oprechte excuses aan voor de problemen die je hebt ondervonden toen je probeerde een account aan te maken en voor het gebrek aan tijdige ondersteuning. Dit is niet de ervaring die we willen bieden en we begrijpen hoe frustrerend het moet zijn geweest.

Uw opmerkingen zijn genoteerd en we zijn actief bezig met het herzien van ons registratieproces voor accounts en de reactiesnelheid van de klantenservice om deze problemen aan te pakken. We streven ernaar om het proces zo naadloos mogelijk te maken voor onze spelers, en het is duidelijk dat we in uw geval tekort zijn geschoten.

Als je wilt, neem dan contact op met ons ondersteuningsteam op vip@lucky7even.com en we zullen er alles aan doen om je snel te helpen. We waarderen uw geduld en hopen dat we in de toekomst de kans krijgen om uw mening te veranderen.

Met vriendelijke groet,

Het Lucky7even Team

Valorada con 1 estrellas sobre 5

Geen respons op e.mails hele slechte side

Geen respons op e.mails registratie waardeloos hele slechte ervaring

26 de diciembre de 2024
Opinión espontánea
Logotipo de Lucky7even

Respuesta de Lucky7even

Hallo M. De lange,

Het spijt ons te horen over uw negatieve ervaring en de frustratie die is veroorzaakt door het gebrek aan reactie op uw e-mails. Dit is niet het serviceniveau dat we nastreven en we bieden onze oprechte excuses aan voor het ongemak.
Uw feedback is belangrijk voor ons en we willen dit graag rechtzetten. Probeer contact op te nemen met ons ondersteuningsteam op vip@lucky7even.com, zorg ervoor dat het e-mailadres correct is, of neem contact met ons op via een alternatieve methode, zoals live chat.
Bedankt dat je dit onder onze aandacht hebt gebracht. We doen er alles aan om dit te verbeteren en hopen je in de toekomst een betere ervaring te kunnen bieden.

Met vriendelijke groet,

Het Lucky7even Team

Valorada con 1 estrellas sobre 5

0 stars

0 stars, ik deposited 240 euro...
Then i get a email that its send back to me in 3 to 5 working days and cant get in touch with them dont use there site

20 de diciembre de 2024
Opinión espontánea
Logotipo de Lucky7even

Respuesta de Lucky7even

Hallo Gwendolyn,

Het spijt ons te horen over je ervaring en we begrijpen je bezorgdheid. Jouw tevredenheid is erg belangrijk voor ons en we zijn er om je te helpen dit probleem op te lossen.

Restituties worden doorgaans binnen 3 tot 5 werkdagen verwerkt, zoals aangegeven, maar we willen er zeker van zijn dat er geen verdere vertragingen optreden. Neem direct contact met ons op via vip@lucky7even.com met uw accountgegevens, zodat we deze kwestie kunnen bekijken en u verder kunnen helpen.

Bedankt voor je geduld en nogmaals onze excuses voor het ongemak.

Met vriendelijke groet,

Het Lucky7even Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más