i been playing this site for a long time now and i havent won anything big yet thats why im writing this on this page. things with bonuses is that they dont really prompt up or dont sent you a notific... Ver más
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Consulta las opiniones de los clientes
This casino is very decent so far. The VIP staff is fantastic, especially Chris and Leon. They’re attentive and genuinely care about their guests. The bonuses are also good. However, I’m not a fan of... Ver más
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This is without a doubt one of the best Casinos around! Been playing on lucky7 for last couple years and never had any issues. Always willing to offer solution and deal with problems effectively. Thei... Ver más
Ich habe leider schlechte Erfahrungen gemacht. Habe € 300 eingezahlt und auch einen Bonus von € 100 genutzt. Bin auf gut € 4000 gekommen, unter Berücksichtigung der Umsatzregeln. Habe dann eine Auszah... Ver más
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Información sobre la empresa
Escrito por la empresa
Welcome to Lucky7even, the ultimate destination where the thrill of online casinos meets unmatched luxury and fortune. Our prestigious site offers an extensive range of popular local payment methods, all supported by our dedicated 24/7 customer service team. We will enthral you with our special tournaments, jackpots and exclusive loyalty program offering daily, weekly, and monthly cashback rewards. Dive into the opulence and opportunity of Lucky7even - join today and feel the magic guiding you toward incredible wins.
Información de contacto
Información importante
2,3
Malo
139 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 79% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
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This is the second time I’m filing a…
This is the second time I’m filing a complaint about this site. For months I’ve been playing and withdrawing without issues. This time around, I’ve deposited $150 and withdrew $3000. (Without bonus) a few hours later I get an email stating my withdrawal was cancelled due to: Your cash-out request of 3000.0 CAD was canceled.
We have to remind you that all deposits without bonuses (or if a bonus was canceled) should be played at least x3 times before withdrawal.
What does this even mean? This is a reminder of some sort AND says should. Support was a waste of time. This site is a complete scam. They will find any excuse to cancel your withdrawal. They are quick to cancel withdrawals but takes 4 days to approve them. Stay away from this site
10 de diciembre de 2024
Opinión espontánea
Respuesta de Lucky7even
Hello Anna,
Thank you for sharing your experience. We’re sorry to hear about the issues you faced and we understand how frustrating this must have been. Our policy requires deposits without bonuses to be wagered at least three times before withdrawals, and we regret if this wasn’t clear in our communication. We’ll work on making our policies more transparent to avoid confusion.
We’re also sorry that your interaction with support didn’t resolve your concerns. This isn’t the experience we aim to provide, and we’ll review this internally to improve our service.
Please contact us directly at vip@lucky7even.com, and we’d be happy to investigate your account further and provide a resolution. Your feedback is valuable, and we’re committed to resolving this issue for you.
Best Regards,
The Lucky7even Team
Hände weg von lucky7even
Tag zusammen.
Ich möchte hier dringend vor dem Online Casino Anbieter : .lucky7even.com eindringlich warnen. Ich hatte in den ca. letzten 10 Tagen eine Gewinnsumme von 1900 Euro erreicht. Nach mehreren Dokumenten die ich geschickt hatte wurde die Auszahlung immer wieder storniert was am Ende dazu führte das ich am Ende mit nichts mehr da stand. Nach mehreren Versuchen BEIM Support wurde Schluss endlich einfach mein Spielkonto gelöscht. Ich werde nun rechtliche Schritte einleiten gegen den Betreiber.
Also, Hände und Geld weg von
lucky7even
6 de diciembre de 2024
Opinión espontánea
Respuesta de Lucky7even
Lieber KKEndeEins,
vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen. Wir bedauern aufrichtig, von den Schwierigkeiten und der Frustration zu hören, auf die Sie gestoßen sind. Wir bei Lucky7even bemühen uns, allen unseren Nutzern ein sicheres und transparentes Spielerlebnis zu bieten, und wir nehmen solche Bedenken sehr ernst.
Bitte beachten Sie, dass die Verifizierung von Konten und die Überprüfung von Dokumenten wichtige Schritte sind, die wir durchführen, um die Einhaltung rechtlicher und regulatorischer Anforderungen zu gewährleisten.
Um uns bei der Lösung Ihres Problems zu helfen, bitten wir Sie, sich mit Ihren Kontodaten direkt an vip@lucky7even.com zu wenden, da uns dies sehr helfen würde, Ihre Anliegen umgehend zu bearbeiten.
Wir entschuldigen uns für die Unannehmlichkeiten, die Ihnen entstanden sind, und bemühen uns, eine faire Lösung für Sie zu finden.
Mit freundlichen Grüßen,
Das Lucky7even-Team
Ho richiesto un prelievo e non mi hanno…
Ho richiesto un prelievo e non mi hanno mai pagato!!!! È una truffa
AGGIORNAMENTO: dopo aver chiuso il conto mi sono arrivati i miei soldi
22 de noviembre de 2024
Opinión espontánea
Respuesta de Lucky7even
Cara Margherita,
Siamo veramente dispiaciuti di sapere della sua esperienza e vogliamo assicurarle che prendiamo tutte le preoccupazioni molto seriamente. Sappia che ci impegniamo a fornire un servizio equo e trasparente a tutti i nostri giocatori.
Per assisterla prontamente, le chiediamo gentilmente di contattarci all'indirizzo vip@lucky7even.com con i dettagli del suo conto o con la richiesta specifica di prelievo. Indagheremo immediatamente su questo problema per risolverlo.
Grazie per averci segnalato questo problema. Ci auguriamo di avere l'opportunità di ripristinare la sua fiducia e di garantire la sua soddisfazione.
Cordiali saluti,
Il team Lucky7even
0 Star
0 Star
I have done the x40 Wager and i made a withdrawal but got rejected
Asked what happened and they said (as i see same for most of us) i bet higher then the requirements and bullsh*t, they are only taking money not paying, who ever is giving a good review this casino is one of them 1000% sure
21 de noviembre de 2024
Opinión espontánea
Respuesta de Lucky7even
Hello David Balogh,
We understand your disappointment regarding the voiding of your winnings, and we sincerely regret any frustration this may have caused you. Our goal is to provide a fair and enjoyable gaming experience for all our players.
After reviewing your account, we found that your winnings were voided due to a violation of our rules, specifically 2.2. The maximum bet while wagering is 7.5 CAD The maximum bet limit includes bets doubling after a game round has been completed and bonus rounds (purchased within the game). Breaching the maximum bet rule leads to all winnings from the bonus confiscated.
We strive to enforce these rules consistently and fairly for all players. If you have any further questions or need additional clarification, please do not hesitate to contact our support team at vip@lucky7even.com. We are here to help and address any concerns you may have.
Thank you for your understanding.
Best Regards,
The Lucky7even Team
Fake alles Fake bei dieser Seite habe…
Fake alles Fake bei dieser Seite habe über 4000€ gewonnen und danach nur noch verloren auszahlen wollten sie nicht mal 300€ davon einfach nur Betrüger bloß keine Einzahlungen mehr tätigen und Finger weg
9 de noviembre de 2024
Opinión espontánea
Respuesta de Lucky7even
Hallo Christian,
vielen Dank für Ihr Feedback. Es tut uns leid, von deinen Erfahrungen zu hören und wir verstehen deine Frustration. Unsere Plattform hat sich dem Fairplay und der Transparenz verschrieben, und wir wollen sicherstellen, dass alle Gewinne und Auszahlungen unseren Geschäftsbedingungen entsprechen.
Manchmal können Auszahlungsprobleme aufgrund von Verifizierungsanforderungen oder anderen kontospezifischen Faktoren auftreten, und wir würden uns freuen, Ihnen bei der Klärung und Lösung aller Probleme behilflich zu sein. Bitte wenden Sie sich direkt an unser Support-Team unter vip@lucky7even.com, und wir werden unser Bestes tun, um Ihnen bei der Lösung Ihrer Probleme zu helfen.
Mit freundlichen Grüßen,
Das Lucky7even-Team
They require too much for verification
They require too much for verification. They won't accept the newer credit cards with the card number on the back of the cards for verification. They won't close your account either when you request it. Don't play here. They are quick to take your money! But don't want to pay.
5 de noviembre de 2024
Opinión espontánea
Respuesta de Lucky7even
Hello Pam,
Thank you for your feedback. We understand that verification processes can sometimes feel extensive, but they're in place to protect our users and maintain security standards. We apologize if there was any inconvenience with verifying your card and assure you that we’re continually updating our systems to better support all card types.
Additionally, if you’re experiencing any difficulty with closing your account, our support team is here to assist and ensure your request is handled promptly. Please reach out at vip@lucky7even.com so we can address your concerns directly. Thank you for giving us the chance to improve.
Best Regards
The Lucky7even Team
Tom Super Manager
Tom Super Manager, grazie di seguirmi in modo professionale e puntuale, risolvi sempre i problemi e riesci ad essere presente, è una garanzia averti come manager.
Grazie grazie grazie
5 de noviembre de 2024
Opinión espontánea
Respuesta de Lucky7even
Ciao Nicola,
Grazie per il tuo feedback.
Siamo impegnati a offrire la miglior esperienza possibile e siamo entusiasti di continuare a servirti. Ti auguriamo tutto il meglio per il futuro!
Un caro saluto,
Il Team di Lucky7even
Non posso resistere di non ringraziare…
Non posso resistere di non ringraziare lucky7even, è successo di nuovo di essere partecipe della fortuna di questo sito. È meraviglioso di essere ricambiato la grande fiducia che ho in questo bellissimo sito. Bello bello bello. Ho creduto sempre, ogni volta e ogni momento che entro nei irresistibili giochi di lucky7even. Lo consiglio di provare e di non arrendersi da subito. Lo staff stupendo, corretto, gentile e molto molto paziente che non si trova al trove...e di non lasciare senza ringraziare il ragazzo che risponde in italiano su WhatsApp,e non so se si può dire è lui la fortuna di lucky7even.
Grazie grazie grazie mille e mille volte a lucky7even.
22 de octubre de 2024
Opinión espontánea
Respuesta de Lucky7even
Caro Vincenzo,
Grazie mille per la tua recensione sentita ed entusiasta! Siamo davvero grati per la tua fiducia e il continuo supporto. È meraviglioso sapere che ti piace far parte dell'esperienza Lucky7even, e siamo entusiasti che il nostro team abbia lasciato un'impressione così positiva su di te.
La tua raccomandazione significa molto per noi, e siamo felici di averti nella nostra comunità. Grazie ancora per le tue gentili parole e la tua lealtà. Brindiamo a molti altri momenti speciali insieme!
Con affetto,
Il Team Lucky7even
Respuesta de Lucky7even
Dear Nicole,
Thank you for your kind words! We're thrilled to hear you're enjoying our casino and the variety of slots we offer. Your feedback motivates us to keep providing a great experience for our players. If there's anything we can do to make your experience even better, feel free to let us know. Happy gaming!
Best regards,
The Lucky7even Team
TRUFFA
TRUFFA
VI INVITO A NON GIOCARE MAI SU QUESTO CASINÒ
GESTITO DA LADRI
È Un'attività Fraudolenta più che un casinò
Vi truffano
8 de octubre de 2024
Opinión espontánea
Respuesta de Lucky7even
Gentile Salvina,
Ci dispiace sapere della sua esperienza e apprezziamo il suo feedback. Prendiamo queste segnalazioni molto seriamente e vogliamo assicurarle che la correttezza e la trasparenza sono le nostre massime priorità. La invitiamo a contattare direttamente il nostro team di supporto all'indirizzo vip@lucky7even.com, in modo da poter comprendere meglio le sue preoccupazioni e lavorare per risolverle. La sua soddisfazione è importante per noi e ci impegniamo a risolvere eventuali problemi che potrebbe aver riscontrato.
Cordiali saluti,
Il Team di Lucky7even
TRUFFA
PESSIMO
Gestito da ladri
Sono solo delinquenti che vi truffano soldi
Sconsiglio
Truffa sono truffatori
17 de octubre de 2024
Opinión espontánea
Respuesta de Lucky7even
Gentile Stef,
La ringraziamo per il suo feedback. Ci dispiace sapere della sua esperienza e prendiamo molto seriamente questo tipo di preoccupazioni. Apprezzeremmo l'opportunità di comprendere cosa sia andato storto e lavorare insieme verso una soluzione. La invitiamo a contattarci direttamente all'indirizzo vip@lucky7even.com, così da poter affrontare le sue preoccupazioni e migliorare la situazione. La soddisfazione dei clienti è importante per noi, e ci impegniamo a risolvere eventuali problemi in modo tempestivo e corretto.
Cordiali saluti,
Il Team di Lucky7even
ฉันเป็นคนหนึ่งพี่ชอบเล่นเกมเล่นแบบไม่สะดุดฉันรักเธอ
12 de octubre de 2024
Opinión espontánea
Respuesta de Lucky7even
เรียน คุณวันชนะชัย ชลเทพ ปอนด์อุ๊,
ขอขอบคุณสำหรับคำชื่นชมที่มีให้กับเรา! พวกเรารู้สึกยินดีเป็นอย่างยิ่งที่ได้ทราบว่าคุณกำลังสนุกกับประสบการณ์การเล่นเกมที่ราบรื่นและต่อเนื่อง เป็นเรื่องที่น่ายินดีที่ได้ทราบว่าเราสามารถสร้างความประทับใจให้กับผู้เล่นเช่นคุณได้ และเราหวังว่าคุณจะสนุกกับการเล่นกับเราต่อไป!
ขอแสดงความนับถือ,
ทีม Lucky7even
I played alot with this casino
I played alot with this casino. Recently won 2000 and refusing to pay out constantly giving me the brush off. Please stay clear of this scamming casino. UPDATE: I received €2000 late last night, was totally convinced I was scammed but definitely not. Thank you lucky7
13 de septiembre de 2024
Opinión espontánea
Respuesta de Lucky7even
Dear Elaine,
We appreciate you taking the time to leave a review about our casino. I wanted to personally reach out and clarify the situation regarding your recent withdrawal.
After reviewing your account, I can confirm that your cashout of 2000 EUR has already been processed successfully. Thank you for updating your review.
Please be assured that we are processing all requests as quickly as possible, and your funds are secure. If you need any further assistance, feel free to contact us at vip@lucky7even.com.
Best regards,
The Lucky7even Team
Terrible Casino Stay Away 0/10
Terrible casino, my withdrawal has been pending for over 3 days despite their own terms stating a maximum timeframe of 72 hours.
Support is awful and does nothing but copy paste the same messages and tells you to wait.
I am so ticked off, I had multiple plans on Friday that I needed my money for and I had to cancel everything. It is now Sunday evening and still no money. I requested cash-out Thursday morning.
If I could give it them a zero I would, play at BitStarz or StayCasino where you get paid in under an hour regardless of the method.
14 de septiembre de 2024
Opinión espontánea
Respuesta de Lucky7even
Dear Adam
Thank you for sharing your experience, and we sincerely apologize for the frustration caused. Upon reviewing your account, we can confirm that your withdrawal had already been processed on our end. We understand how important timely transactions are. Please rest assured that the withdrawal requests are being handled as quickly as possible, and your funds are safe.
If you need any assistance, please do not hesitate to contact us at vip@lucky7even.com.
Best regards,
The Lucky7 Team
Pessimo casino ti fa giocare tutti i…
Pessimo casino ti fa giocare tutti i soldi vinti perché quando vai in fase di prelievo non te li fa prelevare asserendo che l’indirizzo di residenza è sbagliato di mandare un documento non più vecchi di 90 giorni con l’indirizzo esatto! Servizio clienti pessimo! Mi sono cancellata
1 de septiembre de 2024
Opinión espontánea
Respuesta de Lucky7even
Ciao Kelly,
Siamo dispiaciuti di apprendere della tua esperienza e ti ringraziamo per aver portato la questione alla nostra attenzione. Nel nostro casinò, la sicurezza e la conformità di tutte le transazioni sono priorità assolute per proteggere i nostri giocatori. Questo spesso comporta la verifica del tuo indirizzo di residenza per garantire che tutti i prelievi siano processati correttamente e in totale sicurezza.
Comprendiamo che ciò possa risultare frustrante e ci scusiamo per qualsiasi inconveniente possa aver causato. Il nostro team di supporto è a tua disposizione per risolvere questi problemi, e siamo pronti ad assisterti nel completare il tuo prelievo. Ti invitiamo a contattarci all'indirizzo vip@lucky7even.com e faremo del nostro meglio per risolvere il problema che hai riscontrato.
Apprezziamo la tua fiducia e speriamo di risolvere questa situazione in modo soddisfacente. Ti ringraziamo per la tua pazienza e restiamo a tua disposizione per ulteriore assistenza.
Cordiali saluti,
Il Team di Lucky7even
The Gold Standard
As frequent visitor to Lucky 7 Casino, I can confidently say it stands out remarkably in a sea of competitors. From the moment I signed up, I was impressed by the professionalism of the staff, who have always been responsive and helpful, art my experience seamless and enjoyable. The games are not only diverse and thrilling, but the integrity of the platform is equally noteworthy; they adhere strictly to the rules and ensure that winners are paid out promptly every time. I feel secure knowing that my money is handled with care, and I’ve never encountered any issues regarding withdrawals. Additionally, I want to give huge praise to the staff in the chat room and those who handle customer support through online calls. The team at Lucky 7 Casino is simply amazing—always kind, incredibly helpful, and consistently goes the extra mile to ensure that I feel valued and supported. Their commitment to ensuring everything is okay makes them the gold standard in customer service. I wholeheartedly recommend this casino to my family and friends; it truly feels like a trustworthy establishment where both fun and fairness co-exist perfectly!
20 de agosto de 2024
Opinión espontánea
Respuesta de Lucky7even
Dear Nicholas,
Thank you so much for your glowing review! We're absolutely thrilled to hear that you've had such a positive experience with us at Lucky7 Casino. Our team works hard to provide a safe, enjoyable, and fair gaming environment, and it’s wonderful to know that our efforts are making a difference.
Your kind words about our customer support and the overall integrity of our platform mean the world to us. We take great pride in ensuring that our players feel valued and that their experiences are seamless from start to finish.
In case you need anything, please do not hesitate to contact us!
Best regards,
The Lucky7even Team
Casino de merde
I won $2500 when I asked for your withdrawal the documents are never correct there is always something missing I had to send 50 documents but it is never correct however when you send your deposit there is no problem they are a gang of dirty whores if they were in front of me I would break both their legs....
jai gagne 2500$ au momment de demander mon retrait les documents etais jamais correct il manque toujours dekoi jai du envoyer 50 documents mes cest jamais correct par conte quand toi tu envoie ton depot la il y a pas de probleme cest une gang de voleur ya pas moyen de les poursuive ?
9 de agosto de 2024
Opinión espontánea
Respuesta de Lucky7even
Dear Marcus,
We apologize for the frustration and inconvenience you've experienced with the withdrawal process. We understand how upsetting this situation must be, especially after your significant win. Our goal is to ensure that all transactions, including withdrawals, are handled smoothly and fairly, and we regret that this was not your experience.
The document verification process is in place to comply with legal and regulatory requirements, and we strive to make it as straightforward as possible. However, we understand that it can sometimes feel burdensome, and we sincerely apologize for any difficulties you've faced.
We want to resolve this issue for you as quickly as possible. Please reach out to us at vip@lucky7even.com, and we will do our best to assist you in completing the verification process and ensuring your withdrawal is processed promptly.
Thank you for bringing this to our attention, and we hope to resolve this matter to your satisfaction.
Best regards,
The Lucky7even Team
Un sito eccezionale lo consiglio
All ‘inizio che avevo giocato tutto ok avevo fatto 2-3 piccole ricariche e avevo vinto una bella somma da 2.000 € l’unica paura era quella che pensavo fosse una truffa perché avevo letto questi vari commenti ma mi ci sono ricreduto dopo 2 giorni mi è arrivato l accredito del prelievo 😍😍😍😍
31 de julio de 2024
Opinión espontánea
Respuesta de Lucky7even
Hey Gianluca,
Thank you so much for your positive review! We're delighted to hear that you had a great experience with us. Your kind words mean a lot and inspire us to continue providing top-notch service.
We look forward to serving you again soon!
Best regards,
The Lucky7even Team
Pas réussi à me faire payer
17 de julio de 2024
Opinión espontánea
Respuesta de Lucky7even
Cara Nadine,
Grazie per il tuo feedback!
Volevamo dedicare un momento per affrontare le tue preoccupazioni riguardo alla tua esperienza di prelievo.
Il prelievo che inizialmente è stato rifiutato da parte nostra è dovuto alla necessità di fornire documenti per verificare il tuo account. Ti informiamo che la verifica dell'account è una procedura standard progettata per garantire la sicurezza di tutte le transazioni e per rispettare i requisiti normativi.
Per quanto riguarda la tua ultima richiesta di prelievo, è stata annullata da te, e i fondi sono stati poi utilizzati per giocare, il che purtroppo ha comportato una perdita. Siamo davvero dispiaciuti che sia accaduto.
Per i futuri prelievi, ti consigliamo di lasciare la richiesta di prelievo così com'è, in modo che il nostro team finanziario possa elaborarla senza problemi e assicurarsi che tu riceva le tue vincite senza alcun inconveniente.
Se hai altre preoccupazioni o necessiti di ulteriore assistenza, non esitare a contattarci. Siamo qui per aiutarti!
Cordiali saluti,
Il Team di Lucky7even
Super fast withdrawal and amazing customer service so far
Super fast withdrawal and best customer support and bonus is not there but over 5 star for this casino website
2 de julio de 2024
Opinión espontánea
Respuesta de Lucky7even
Thank you for your 5-star review!
We're thrilled to hear you enjoyed your experience on our Casino. We truly care about the service we provide, and your positive feedback means a lot to us.
If you have any suggestions or need assistance, feel free to reach out to us on VIP@Lucky7even.com.
Best regards,
The Lucky7even Team
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