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Valorada con 5 estrellas sobre 5

Guided to Malvern by the Greenhouse People at Angmering and have used them before, 10+ years ago, that building still looking fine. Whole task went to plan and a lovely building expertly installed and... Ver más

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Valorada con 5 estrellas sobre 5

Very helpful staff at Blue Diamond Garden Centre gave us all the information needed to guide our choice, and ensure smooth installation. The installation team were excellent, careful, tidy etc., and... Ver más

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Valorada con 5 estrellas sobre 5

I bought my garden building from their show site at Webb’s Garden Centre, Frilford, Oxfordshire. Sigi was extremely helpful and patient in guiding me through all the options available. I was buying... Ver más

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Valorada con 5 estrellas sobre 5

The whole process of designing, ordering and installing the new summerhouse was seamless. Great shout out to Edwyn at the East Bridgeford showroom who assisted us at every stage. The fitters were po... Ver más

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Información sobre la empresa

  1. Proveedor de cabañas y edificaciones de jardín

Escrito por la empresa

From the traditional to the contemporary, Malvern Garden Buildings offer a premium range of garden buildings, each designed and handcrafted in Britain, using only the finest materials. We’re passionate about creating beautiful outdoor living spaces and with the option to customise our buildings, you can truly make your new outdoor space your own. From summerhouses and garden offices, to workshops, sheds and greenhouses, our outdoor buildings are the perfect solution, whether you want a place to retreat, work, entertain or simply get closer to nature.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

246 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(246)

88 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent

We’re very pleased with the summerhouse, from ordering to installing

1 de septiembre de 2025
Opinión espontánea
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Respuesta de Malvern Garden Buildings

We hope you enjoy the time spent in your new summerhouse Paul. Thanks for the 5* review.

Valorada con 5 estrellas sobre 5

Superb service

Superb service. Delivery prompt and on time. the quality of the summerhouse is excellent.

1 de septiembre de 2025
Opinión espontánea
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Respuesta de Malvern Garden Buildings

Thank you for the glowing review Robin. Enjoy the time in your summerhouse.

Valorada con 4 estrellas sobre 5

Malvern summerhouse

We bought a Malvern summerhouse, it's beautiful. We're so happy with it and, although it's getting cooler, we're still using it. There were slight initial teething problems with customer support but Sophie and her colleague (sorry Sophie we can't remember your colleague's name)were reassuring and sorted out for us. Our fitters, father and son Darren and Corey were just excellent. They taking such pride in their work, they are a credit to you Malvern! A big thank you Malvern staff to all who helped us. Tom & Carol

2 de septiembre de 2025
Opinión espontánea
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Respuesta de Malvern Garden Buildings

Thank you for the lovely review and feedback. We'll make sure the team receive it! Great that you're making the most of your summerhouse in the cooler months too! Enjoy!

Valorada con 5 estrellas sobre 5

Great team and work ethic

Nicola on sales and Sophie in the workshop were super efficient and really helpful in ensuring we were all ready to install the shed. The team, Gary Matt and Rio all arrived at 7.30am and worked until 7pm - great work ethic, barely stopped and were friendly and efficient. They finished on day 2 in the morning and left everything tidy. We are delighted with the new shed.

8 de octubre de 2025
Opinión espontánea
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Respuesta de Malvern Garden Buildings

We're delighted that you're happy with your new shed and the whole Malvern Garden Buildings experience, it's been our pleasure!

Valorada con 5 estrellas sobre 5

Excellent experience

We experienced excellent customer service and communication throughout the process. We researched other companies offering similar products but decided to opt for Malvern Buildings and are happy with our choice. Everything seems to be of the highest standard.

22 de agosto de 2025
Opinión espontánea
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Respuesta de Malvern Garden Buildings

You definitely made the right choice! Thank you for the great review.

Valorada con 5 estrellas sobre 5

Fantastic Sheds!!!

I have just received my second shed, of which the 1st is still going strong from 2009 but I needed another due to storage. I am over the moon with my Malvern Pent Shed and am now considering a small Bloomsbury to treat myself next year when I retire......couldn't recommend their products enough!

22 de septiembre de 2025
Opinión espontánea
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Respuesta de Malvern Garden Buildings

Thank you for the 5* review! We're delighted you're happy with your sheds and thinking about a third building. Talk about customer loyalty! Amazing!

Valorada con 5 estrellas sobre 5

All year round fun

We now have TWO Malvern buildings and we are delighted to with both . Beautifully made and beautiful to look at . All the workers involved with the bases and buildings have been very polite and hardworking . We would have NO hesitation in recommending Malvern buildings to others

11 de mayo de 2025
Opinión espontánea
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Respuesta de Malvern Garden Buildings

Lovely review thank you Michael! Thank you for choosing Malvern Garden Buildings again.

Valorada con 5 estrellas sobre 5

The cabin is amazing

The cabin is amazing. Very happy with it. Well built and looks fantastic in the garden. So pleased we chose Malvern again. We have bought from them before and have not been disappointed.

12 de agosto de 2025
Opinión espontánea
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Respuesta de Malvern Garden Buildings

Thank you for the 5* review and for choosing us again!

Valorada con 5 estrellas sobre 5

The information was clear and when I…

The information was clear and when I had a query I was able to speak to a real live person on the phone who responded quickly.

The men who installed the garden room were extremely efficient and very pleasant.

15 de agosto de 2025
Opinión espontánea
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Respuesta de Malvern Garden Buildings

Thank you for your review, we hope that you enjoy your new Garden Room

Valorada con 5 estrellas sobre 5

Very pleased with our garden building

Very pleased with our garden building. Edwyn in Nottingham was great - discussed all the options and we have got a new building that is just right. Also would commend the installers who were efficient and professional. Definitely would recommend. Thank you!

29 de septiembre de 2025
Opinión espontánea
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Respuesta de Malvern Garden Buildings

We're glad we could help you find your perfect garden building Neil. Thank you for the 5* review.

Valorada con 4 estrellas sobre 5

The perfect greenhouse.

I have had several Malvern buildings in the past. My new greenhouse was the latest. The design and construction are first rate, as was the installation apart from a small error in the placement of the window catches.

20 de septiembre de 2025
Opinión espontánea
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Respuesta de Malvern Garden Buildings

Thank you for the review John and for being such a loyal customer!

Valorada con 3 estrellas sobre 5

Not worth it !.....but after reading this things got sorted

Our summerhouse was put up in March but soon after we realised ,the work was shoddy ,one window had a giant gap , one door didn't close properly,more knots in the wood than a fisherman's net and outside knots seeping through the paint,with splits in the internal woodwork too. Malvern sent someone to fix some of the issues.....Even worse, now the window wouldn't close and the doors didn't close without us locking it . .....months later after a mishap with them arranging a date with the guy to come n fix it ...aah no one checked with us and we were on holiday when he turned up n couldn't get in !! So another date, fixed but tbh still issues.
Would I buy again NO NO NO.....looks nice from a distance but such alot of money for what is a glorified painted shed.
We're offered any discount NO the area manager who had been to see us couldn't even be asked to see how things were and they had no intention of a goodwill gesture of a discount.
Very disappointed in Malvern.
Ooh and we wrote to the Owner of Malvern and he could'nt be bothered to get in touch either !!

MALVERN read this and over the last year have been very good rectifying as much as they could, without David Hughes this wouldn't have happened, he's been marvelous.....We now have a summerhouse I actually love using !

4 de marzo de 2025
Opinión espontánea
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Respuesta de Malvern Garden Buildings

Dear Angela,

I’m very sorry to read your review and to learn of the problems you've experienced with your garden building and to hear that the customer service from The Malvern Collection hasn't met your expectations.

I also noted that you'd written to our owner, but I'm afraid this wasn't received. I'm going to send you an email directly this evening and if you'd like to kindly forward a copy of your letter, I will ensure it reaches our Managing Director.

Apologies again that your experience wasn’t what you expected.

Regards,
David (Marketing)

Valorada con 5 estrellas sobre 5

Fantastic service, fantastic Summerhouse.

I purchased a Malvern Summerhouse in May this year, requesting installation late summer to allow for some garden work to be completed. My summerhouse was installed at the beginning of August and I am 100% delighted with it. The two men who installed it were very friendly, polite and courteous. They worked incredibly well together, finishing the job in a timely manner. Everything was left neat and tidy. The summerhouse itself is perfect, exactly what I wanted and looks fantastic.

5 de agosto de 2025
Opinión espontánea
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Respuesta de Malvern Garden Buildings

Thank you for your review Kirsty, your feedback on our product and service goes a long way. We hope you enjoy your summerhouse for many years to come!

Valorada con 5 estrellas sobre 5

Excellent experience.

Having researched extensively we knew we wanted a Malvern summerhouse. Living in Orkney we also knew there would be some logistical challenges.
From sales to instillation the team worked with us, determined to make it happen.
On installation day the weather which had been perfect for weeks turned Orcadian, with high winds and horizontal rain. Darren and Cory worked in these challenging conditions with good humour, professionalism and maintaining their high standards, leaving both our garden and the new building spotless.
We are delighted with both our summerhouse and the process of working with all the team at Malvern.
We highly recommend them.

15 de septiembre de 2025
Opinión espontánea
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Respuesta de Malvern Garden Buildings

Thank you for such a lovely review Susan, it's been a pleasure working with you! We hope you enjoy your summerhouse for many years to come

Valorada con 1 estrellas sobre 5

Poor after-sales customer care

Some low quality parts used e.g. door-stay hooks. After sales service second rate. They market their garden buildings as premium products and charge accordingly. But very slow to respond to a request for a replacement for a broken part (which shouldn't have broken in the first place if it was a better quality part) - it took about 6 weeks to get a replacement part from them which I needed to chase them for several times.
They only get a C grade from me for their after-sales service.

1 de septiembre de 2025
Opinión espontánea
Logotipo de Malvern Garden Buildings

Respuesta de Malvern Garden Buildings

Dear David,

I’m sorry to read your review and to hear that the customer service from The Malvern Collection hasn't met your expectations.

I have raised this with the team at The Malvern Collection and I believe that the replacement part they initially sent was lost by the courier. However, I do fully appreciate that there was a significant delay in fully resolving the issue.

Apologies again that your experience wasn’t what you expected, this has been noted and will be raised with the management team.

Regards,
David (Marketing)

Valorada con 5 estrellas sobre 5

Had a shed installed in July

Had a shed installed in July. From beginning to end everything went well with the two man installation team turning up on time and doing s very good job. They also made a small modification due to the height of my slab causing the door to catch on my drive surface. All done quickly and cheerfully and left a couple of pots of paint for any touching up etc
Building quality appears a lot better than my other shed from a national company

22 de julio de 2025
Opinión espontánea
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Respuesta de Malvern Garden Buildings

Thank you for the 5* review Ken. We're so pleased you're happy with your new shed!

Valorada con 1 estrellas sobre 5

Serious defects

Serious defects, paintwork cracking and bubbling, with knots bleeding through and excessive shrinkage, door hinges out of alignment and broken parts, gaps in the facia allowing water ingress. There is no accountability, endless delays. ( 14 months ) we spent over £24k. If you’re considering spending thousands on a garden office building, I strongly urge you to shop around. Malvern has provided a truly terrible customer experience over a 14 month ordeal, that still remains unresolved.

3 de septiembre de 2025
Opinión espontánea
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Respuesta de Malvern Garden Buildings

Dear Vincent,

I’m sorry to read your review and to hear that the customer service from The Malvern Collection hasn't met your expectations.

I have raised this with the team at The Malvern Collection and I believe they are working to get the issues resolved and rectified as soon as possible.

Apologies again that your experience wasn’t what you expected, this has been noted and will be raised with the management team.

Regards,
David (Marketing)

Valorada con 5 estrellas sobre 5

From salesman David at Buckingham…

From salesman David at Buckingham Garden Centre to installation of our 12x12 Hopton in July, we received an excellent, friendly and professional service. Installation was quick and carried out by experienced and friendly workmen who worked well together and kept the area tidy and cleared up when the job was finished. We are highly delighted with our Hopton Summerhouse and would have no hesitation in recommending Malvern Garden Buildings.

16 de julio de 2025
Opinión espontánea
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Respuesta de Malvern Garden Buildings

Amazing review thank you Christine. We would love to see some photos of your Hopton in use! Enjoy.

Valorada con 5 estrellas sobre 5

From start to finish

From start to finish, excellent service. Prompt delivery, excellent installation by friendly staff. The garden building looks great and we are already making good use of it!

11 de julio de 2025
Opinión espontánea
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Respuesta de Malvern Garden Buildings

Thank you for you review Carol, we're so pleased that your enjoying your new garden building!

Valorada con 5 estrellas sobre 5

Wonderful garden building

A beautiful building with smooth installation and easy design process.

21 de julio de 2025
Opinión espontánea
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Respuesta de Malvern Garden Buildings

Thank you for your 5 star review Emma, we hope that you enjoy your new garden building!

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