Maplin Opiniones 

1252
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I found the Maplin customer service team to be excellent. The cable I’d been using just stopped working for no apparent reason, Kate sent out a prepaid label straight away, I returned the cable. I... Ver más

Valorada con 5 estrellas sobre 5

My son is camping for the weekend the site has no electric so I ordered a torch radio and charger device this is ideal no more batteries running out also his mobile phone to keep in touch with u... Ver más

Valorada con 3 estrellas sobre 5

Everything’s fine except the fact they use DPD and DPD left my parcel in an extremely by irresponsible location and I had to contact them whilst I was at work to get the driver to go back and make sur... Ver más

Valorada con 5 estrellas sobre 5

What a great item.now i can turn on my water pump to extract rainwater from bottom of garden without going outside and getting soaking wet, plus extractor fans in garage to rid of condensation,didn't... Ver más

Información sobre la empresa

  1. Tienda de electrónica

Escrito por la empresa

Maplin Electronics LTD (June 1976 - June 2018) - Provided us with a legacy that we are truly proud to benefit from. Whilst the reviews before this period do not represent us as a company, we shall certainly make note so that we may learn and deliver the best customer service that is humanly possible. Maplin Online (January 2019 - Present) At Maplin we believe passionately in a world where connecting people with brilliant technology enriches lives. We exist to bring those ideas to you, even if you’re not an expert. From voice-controlled light bulbs, to Esports and Raspberry Pi, we’ve got you covered. We are always testing and relentlessly improving to get that bit better every day. from free delivery, to listening to your product feedback and best deals! Visit www.maplin.co.uk today!


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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4,0

Todas las opiniones

(1252)

31 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

so far so good !

Plain and simple to order and received on time
works well so far .
and still the cheapest around (Maplin)

17 de octubre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not The Maplin You Remember From The High Street

This is not the company that you might think it is. If you remember the high street shops, with friendly and knowledgeable staff do not assume that you will get the same service here.

An item was ordered 3 days ago and an email received that same day informing me of its despatch and confirming a Parcel Force "48 Express" reference number. Alarm bells started ringing when I checked the Parcel Force tracking and noted "Advised" as the status for several days. No delivery was forthcoming, so I contacted Maplin customer service. [there is no telephone number, and all contact is via web form]. It transpires that my parcel was NOT despatched on Wednesday - as originally informed - but was apparently sent on Saturday. I am now advised that it will be delivered on Tuesday - we shall see.

This is more than unsatisfactory, as the couple who were due to receive the item will have had their wedding, and will be enjoying their honeymoon in Barbados.

NOTE to self - read Trustpilot reviews before ordering online.

5 de octubre de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

I ordered a trucknet snooper sat nav 5…

I ordered a trucknet snooper sat nav 5 days ago and have not heard anything about when it will be delivered ..

If there is a delay I would suggest an email stating that would be good !!!

21 de septiembre de 2022
Opinión espontánea
Logotipo de Maplin

Respuesta de Maplin

Hi Kevin,

Thanks for your message, I am sorry to hear that you haven't received your item yet, please could you email us at help@maplin.co.uk, and let us know your order number so that we can locate your order and update you?

Thanks
James

Valorada con 1 estrellas sobre 5

Atrocious

Atrocious. The website crashed mid order and i got no confirmation. So I ordered again. Then I got 2 confirmations. I cancelled the second order immediately. But they didn’t respond to me and shipped both. Then they told me I would have to repay to return the second item. Can’t really believe this is legal. These people are thieves.

27 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

My item was faulty

My item was faulty, they tested it and said it wasn’t and sent me a video. I can’t work the product following the instructions repeatedly.

They decided not to believe me and deducted £8 from the total amount for the return fee !!!!!!

What a rip off!

23 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Go Maplin!!

I have always enjoyed shopping at Maplin. My recent purchase went smooth as expected. Easy to order and case arrived in quick time. Very pleased with case, ideal for my need.

8 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Untrackable and unobtained deliveries

Hi, ordered a router from Maplin. I was given a tracking number which is in fact untrackable. I've waited 2 weeks now for the item to arrive. You cannot reach customer support by phone and email is slow and offer vague assurances that they are looking into it. I won't be ordering from them again. There is a reason there is a preponderance of bad reviews overall.

16 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I haven’t even received my order had no…

I haven’t even received my order had no reply to my emails absolutely shocking service.
Where is my order?

5 de septiembre de 2022
Opinión espontánea
Logotipo de Maplin

Respuesta de Maplin

Hi,

I'm so sorry that we didn't get back to you in our expected 2 working days, I have checked and can see that my colleagues have now brought this to a resolution.

Many Thanks
James

Valorada con 5 estrellas sobre 5

I recently bought an energizer lantern…

I recently bought an energizer lantern from Maplins. The item was delivered the next day free of charge. The lantern is excellent value and really comes in handy if you have a power cut like we did. It really throws some light out and is safer than candles. Would recommend the product and Maplins excellent customer service.

6 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

6 Stars at least!

I'd give 6 stars if I could for customer service! I e-mailed the customer service team and received very speedy and extraordinary helpful assistance. They understood my problem and resolved it swiftly and with great attention to detail. My problem really mattered to them. Thank you James and colleagues at Maplin.

3 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appalling customer service !!

Appalling customer service !!

I ordered a snooper detector and the delivery date was stated as 3 working days , after 12 days and no updates from maplins I contacted them to ask where my purchase was?
They replied the item wasn’t in stock and they weren’t sure if they would be restocking this item!!, funny even now they are advertising the same goods knowing this and taking customers money…
Avoid this cowboy outfit ……..

23 de agosto de 2022
Opinión espontánea

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