I found the Maplin customer service team to be excellent. The cable I’d been using just stopped working for no apparent reason, Kate sent out a prepaid label straight away, I returned the cable. I... Ver más
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Consulta las opiniones de los clientes
My son is camping for the weekend the site has no electric so I ordered a torch radio and charger device this is ideal no more batteries running out also his mobile phone to keep in touch with u... Ver más
Everything’s fine except the fact they use DPD and DPD left my parcel in an extremely by irresponsible location and I had to contact them whilst I was at work to get the driver to go back and make sur... Ver más
What a great item.now i can turn on my water pump to extract rainwater from bottom of garden without going outside and getting soaking wet, plus extractor fans in garage to rid of condensation,didn't... Ver más
Información sobre la empresa
Escrito por la empresa
Maplin Electronics LTD (June 1976 - June 2018) - Provided us with a legacy that we are truly proud to benefit from. Whilst the reviews before this period do not represent us as a company, we shall certainly make note so that we may learn and deliver the best customer service that is humanly possible. Maplin Online (January 2019 - Present) At Maplin we believe passionately in a world where connecting people with brilliant technology enriches lives. We exist to bring those ideas to you, even if you’re not an expert. From voice-controlled light bulbs, to Esports and Raspberry Pi, we’ve got you covered. We are always testing and relentlessly improving to get that bit better every day. from free delivery, to listening to your product feedback and best deals! Visit www.maplin.co.uk today!
Información de contacto
First Floor, 5 Century Point, Halifax Road, HP12 3SL, High Wycombe, Reino Unido
- help@maplin.co.uk
- www.maplin.co.uk
No consta que haya invitado a opinar recientemente
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No ha contestado las opiniones negativas
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so far so good !
Plain and simple to order and received on time
works well so far .
and still the cheapest around (Maplin)
Not The Maplin You Remember From The High Street
This is not the company that you might think it is. If you remember the high street shops, with friendly and knowledgeable staff do not assume that you will get the same service here.
An item was ordered 3 days ago and an email received that same day informing me of its despatch and confirming a Parcel Force "48 Express" reference number. Alarm bells started ringing when I checked the Parcel Force tracking and noted "Advised" as the status for several days. No delivery was forthcoming, so I contacted Maplin customer service. [there is no telephone number, and all contact is via web form]. It transpires that my parcel was NOT despatched on Wednesday - as originally informed - but was apparently sent on Saturday. I am now advised that it will be delivered on Tuesday - we shall see.
This is more than unsatisfactory, as the couple who were due to receive the item will have had their wedding, and will be enjoying their honeymoon in Barbados.
NOTE to self - read Trustpilot reviews before ordering online.
Competitive prices and prompt delivery.
I ordered a trucknet snooper sat nav 5…
I ordered a trucknet snooper sat nav 5 days ago and have not heard anything about when it will be delivered ..
If there is a delay I would suggest an email stating that would be good !!!

Respuesta de Maplin
Hama MW-110 Ambidextrous 3-Button Wireless Optical Mouse - Black
Good mouse; easy to use and responsive. Delivery by Royal mail is a plus as they are reliable and always come to the door, unlike some couriers who just dump deliveries in the lobby.
Atrocious
Atrocious. The website crashed mid order and i got no confirmation. So I ordered again. Then I got 2 confirmations. I cancelled the second order immediately. But they didn’t respond to me and shipped both. Then they told me I would have to repay to return the second item. Can’t really believe this is legal. These people are thieves.
Sluggish return/refund process
Good price and good delivery. Verrrry sluggish with processing refund after return.
My item was faulty
My item was faulty, they tested it and said it wasn’t and sent me a video. I can’t work the product following the instructions repeatedly.
They decided not to believe me and deducted £8 from the total amount for the return fee !!!!!!
What a rip off!
Ordered a pair of active speakers
Ordered a pair of active speakers. The transaction went through without problems and the goods were received in a couple of days, well packed. Would certainly deal with Maplin again.
My order was supposed to be 4 days
My order was supposed to be 4 days, it arrived in 1 1/2. Excellent service
Go Maplin!!
I have always enjoyed shopping at Maplin. My recent purchase went smooth as expected. Easy to order and case arrived in quick time. Very pleased with case, ideal for my need.
Excellent fron ordering to deliver
Excellent fron ordering to deliver, would recommend to anyone ++++++++
Untrackable and unobtained deliveries
Hi, ordered a router from Maplin. I was given a tracking number which is in fact untrackable. I've waited 2 weeks now for the item to arrive. You cannot reach customer support by phone and email is slow and offer vague assurances that they are looking into it. I won't be ordering from them again. There is a reason there is a preponderance of bad reviews overall.
I haven’t even received my order had no…
I haven’t even received my order had no reply to my emails absolutely shocking service.
Where is my order?

Respuesta de Maplin
Competetive price, fast free delivery
Good price, rapid dispatch and delivery, straightforward purchase. Recommended
I recently bought an energizer lantern…
I recently bought an energizer lantern from Maplins. The item was delivered the next day free of charge. The lantern is excellent value and really comes in handy if you have a power cut like we did. It really throws some light out and is safer than candles. Would recommend the product and Maplins excellent customer service.
6 Stars at least!
I'd give 6 stars if I could for customer service! I e-mailed the customer service team and received very speedy and extraordinary helpful assistance. They understood my problem and resolved it swiftly and with great attention to detail. My problem really mattered to them. Thank you James and colleagues at Maplin.
Appalling customer service !!
Appalling customer service !!
I ordered a snooper detector and the delivery date was stated as 3 working days , after 12 days and no updates from maplins I contacted them to ask where my purchase was?
They replied the item wasn’t in stock and they weren’t sure if they would be restocking this item!!, funny even now they are advertising the same goods knowing this and taking customers money…
Avoid this cowboy outfit ……..
very good service
Maplin UK is Great for online purchase & Next Level Racing Wheel Stand 2.0 DDs…
Maplin UK is Great for online purchases and electronic's & Next Level Racing Wheel Stand 2.0 DD.
PRAISE SOVEREIGN LORD JEHOVAH SABBAOTH LORD JESUS CHRIST HOLY SPIRIT, The LORD of hosts, The LORD of POWERS. ALMIGHTY GOD 777. GOD BLESS Everyone Through OUR LORD & SAVIOUR EMMANUEL AMEN 👍♥️🙏⛪.
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