I found the Maplin customer service team to be excellent. The cable I’d been using just stopped working for no apparent reason, Kate sent out a prepaid label straight away, I returned the cable. I... Ver más
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Consulta las opiniones de los clientes
My son is camping for the weekend the site has no electric so I ordered a torch radio and charger device this is ideal no more batteries running out also his mobile phone to keep in touch with u... Ver más
Terrible customer service. RM delivered cables to the wrong address, despite have POD proof they insisted that I had to go to the wrong address and then go to depot. Despite online and telephone co... Ver más
Everything’s fine except the fact they use DPD and DPD left my parcel in an extremely by irresponsible location and I had to contact them whilst I was at work to get the driver to go back and make sur... Ver más
Información sobre la empresa
Escrito por la empresa
Maplin Electronics LTD (June 1976 - June 2018) - Provided us with a legacy that we are truly proud to benefit from. Whilst the reviews before this period do not represent us as a company, we shall certainly make note so that we may learn and deliver the best customer service that is humanly possible. Maplin Online (January 2019 - Present) At Maplin we believe passionately in a world where connecting people with brilliant technology enriches lives. We exist to bring those ideas to you, even if you’re not an expert. From voice-controlled light bulbs, to Esports and Raspberry Pi, we’ve got you covered. We are always testing and relentlessly improving to get that bit better every day. from free delivery, to listening to your product feedback and best deals! Visit www.maplin.co.uk today!
Información de contacto
First Floor, 5 Century Point, Halifax Road, HP12 3SL, High Wycombe, Reino Unido
- help@maplin.co.uk
- www.maplin.co.uk
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No problems
No problems. Asked a question before purchase that was answered then ordering/delivery was good.
Easy to order and quick delivery.
Replacement of batteries at this level is not commonly known
Did not know these batteries could be available to seek out and change when possible quite cheap n quick to order and receive
Need a new delivery company
The tracking devise wasn’t straightforward but I managed to work out that my parcel would arrive between 15-10 and 16-10. It didn’t arrive. Then at 16-50 I looked again and saw that eta was between 16-10 and 17-10. Again it didn’t arrive. Then at 17-30 I looked again and it said that an attempt was made at 15-10 to deliver but there was no answer so the parcel will be delivered the next day.
Well, my wife was at home the whole time and had put our three dogs in the kitchen for 3 hours so they wouldn’t bark at the delivery driver.
The next day, I did not get a notification when the parcel would be delivered and my wife found the parcel in the afternoon on our doorstep. The delivery driver didn’t attempt to alert the household of the delivery at the time.
He showed that he was quite prepared just to dump expensive equipment on the doorstep today so why didn’t he do the same the previous day (if he actually came to our house) ?
Swift Delivery of Cable
USB-C to DisplayPort cable ordered Tuesday afternoon, delivered to me on Friday - simple and low cost. Replaced a cable that had broken.
Excellent customer service and good quality products
I ordered the wrong cables and needed to return them. I received an email response from an actual person within 2 hours of asking how to do the return and a follow up email soon after. All sorted within a day and the quality of their products is really good. Definitely worth paying a little more (but not unreasonable prices) for things that actually work and excellent customer service. I wish they still had shops I could go to. Great company.
Very quick delivery and a superb flight…
Very quick delivery and a superb flight case.
I have been very impressed with Maplin. I placed my order for this very, very reasonably priced flight case on Tuesday and it arrived 2 days later, well packed and protected.
I compared many sites to get the best value, and Maplin beat literally every other retailer massively hands down!
I needed this to carry, transport. and protect props for my performance, the quality is 10/10.
I needed another 2 and will be ordering again very soon.
Excellent service and product
Extremely quick delivery and the binoculars are top draw for bird watching.
Excellent product and service
Is Anybody There?
I sent the customer service team an email about a specific product (wifi dongle) and a simple yes/no question. I immediately received an email advising that they'd received my query.
24 hours hours later I had heard nothing back.
Edited for spelling.
Kept up to date with delivery progress…
Kept up to date with delivery progress so I was able to make sure I was in when it arrived. Superb service.
SCART to HDMI box/cable
SCART to HDMI box/cable - works perfectly to connect old VHS to tv with only HDMI input. Needed for viewing old home movies . Don’t be tempted to buy cheap versions of eBay - I found out the hard way that you get what you pay for, that said the purchase from Maplin was more than responsibly priced.
Possible fire?
I bought this for my travels, having 1 charging device for all my devices saves me carrying plugs and adapters (only need 1 adapter). Tried this at home in the UK to charge a battery pack and iPhone, the next day I noticed a light brown staining at the back of the device (A/C power lead end)
Cannot attach a picture to show the ‘discolourisation’
Easy ordering
Easy ordering. Quick delivery. Good value. Haven’t tried it yet but looks ok.
Happy To Recommend
Website easy to use and get around with plenty of impartial info and details to choose the binoculars I was looking to buy for my wife. I was able to buy a pair of Praktica with the same specs. that she used previously but a lighter weight. Happy to say she loves them and can't wait to use them properly. It was easy to order online, happy with the price, with a great delivery time.
Easy to navigate website
Easy to navigate website, found required item very quickly. Decent price and postage also very reasonable. Fairly quick delivery...item now installed and everything working fine...thanks!
Great Delivery
Ordered on a Saturday with standard delivery, 3-4 days.
Received shipping confirmation on Monday, with estimated delivery time.
Item arrived Tuesday within time estimated.
Didn't have to waste a day waiting for a courier to turn up at an unspecified time like some other sellers.
Great shopping experience
Great shopping experience, lovely camera with detailed description of the item and it’s accessories! I can’t wait to use it at our wedding!
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