Maplin Opiniones 

1251
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I found the Maplin customer service team to be excellent. The cable I’d been using just stopped working for no apparent reason, Kate sent out a prepaid label straight away, I returned the cable. I... Ver más

Valorada con 5 estrellas sobre 5

My son is camping for the weekend the site has no electric so I ordered a torch radio and charger device this is ideal no more batteries running out also his mobile phone to keep in touch with u... Ver más

Valorada con 1 estrellas sobre 5

Terrible customer service. RM delivered cables to the wrong address, despite have POD proof they insisted that I had to go to the wrong address and then go to depot. Despite online and telephone co... Ver más

Valorada con 3 estrellas sobre 5

Everything’s fine except the fact they use DPD and DPD left my parcel in an extremely by irresponsible location and I had to contact them whilst I was at work to get the driver to go back and make sur... Ver más

Información sobre la empresa

  1. Tienda de electrónica

Escrito por la empresa

Maplin Electronics LTD (June 1976 - June 2018) - Provided us with a legacy that we are truly proud to benefit from. Whilst the reviews before this period do not represent us as a company, we shall certainly make note so that we may learn and deliver the best customer service that is humanly possible. Maplin Online (January 2019 - Present) At Maplin we believe passionately in a world where connecting people with brilliant technology enriches lives. We exist to bring those ideas to you, even if you’re not an expert. From voice-controlled light bulbs, to Esports and Raspberry Pi, we’ve got you covered. We are always testing and relentlessly improving to get that bit better every day. from free delivery, to listening to your product feedback and best deals! Visit www.maplin.co.uk today!


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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No ha contestado las opiniones negativas

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4,0

Todas las opiniones

(1251)

31 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

AA Batteries

AA Batteries - When delivered were loose in the bag. Box they were meant to be contained in was broken. Not sure what this means to the batteries through potential polar contact. Not sure if this is a packaging problem or a distribution problem

23 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Full marks

Full marks. Delivered in perfect condition and left with a neighbour, with a card through the door to let me know.

22 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service from Maplin's, not so good from UPS!

It was good to find the exact item I was looking for at a competitive price! However, your use of UPS to deliver the item, left a lot to be desired. I was quoted a time frame, for delivery of 9.30am - 12.30pm. I cancelled a morning trip out with friends to be available, even download their App (no help in tracking my package) and it finally turned up at 15.30! Most carriers now use GPS to track their lorry's, not it seems UPS. Anyway, good to see Maplin's name out there again and their service was excellent!

18 de diciembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Would have been a 5 star

Would have been a 5 star, I have always had good service from online Maplin as well as the previous retail outlets. However I ordered a pack of 40 AA batteries and the pack only contained 38. In the grand scheme of things, not a great problem. I sent a return email to Maplins, and as yet (2 days) I have not even received an acknowledgement.

25 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Knowledgable and very helpful. Quick delivery.

I was really unsure of what to order as I was helping an elderly friend with some older (SCART connection) technologies. Could I reliably convert a SCART signal to a HDMI connection?

I asked the question by email and received an answer back within a short time, along with further recommendations of additional things that I may also want to consider.

No high pressure selling, just honest and really useful assistance.

Delivery was very quick even though I didn’t pay for quicker shipping.

MA26938

1 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

The converter doesn't work.

The converter doesn't work.
Using just the scart cable directly from a VHS player to a TV the signal is fine. However, when using the scart to HDMI converter to an HDMI port on the TV the picture keeps cutting out periodically.

27 de septiembre de 2024
Opinión espontánea
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Respuesta de Maplin

Hi Mike,

I'm so sorry to hear that you've having issues with our product. Please could you contact us at help@maplin.co.uk and we'd love to hear from you to resolve this.

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