I found the Maplin customer service team to be excellent. The cable I’d been using just stopped working for no apparent reason, Kate sent out a prepaid label straight away, I returned the cable. I... Ver más
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Consulta las opiniones de los clientes
My son is camping for the weekend the site has no electric so I ordered a torch radio and charger device this is ideal no more batteries running out also his mobile phone to keep in touch with u... Ver más
Terrible customer service. RM delivered cables to the wrong address, despite have POD proof they insisted that I had to go to the wrong address and then go to depot. Despite online and telephone co... Ver más
Everything’s fine except the fact they use DPD and DPD left my parcel in an extremely by irresponsible location and I had to contact them whilst I was at work to get the driver to go back and make sur... Ver más
Información sobre la empresa
Escrito por la empresa
Maplin Electronics LTD (June 1976 - June 2018) - Provided us with a legacy that we are truly proud to benefit from. Whilst the reviews before this period do not represent us as a company, we shall certainly make note so that we may learn and deliver the best customer service that is humanly possible. Maplin Online (January 2019 - Present) At Maplin we believe passionately in a world where connecting people with brilliant technology enriches lives. We exist to bring those ideas to you, even if you’re not an expert. From voice-controlled light bulbs, to Esports and Raspberry Pi, we’ve got you covered. We are always testing and relentlessly improving to get that bit better every day. from free delivery, to listening to your product feedback and best deals! Visit www.maplin.co.uk today!
Información de contacto
First Floor, 5 Century Point, Halifax Road, HP12 3SL, High Wycombe, Reino Unido
- help@maplin.co.uk
- www.maplin.co.uk
4,0
Muy bueno
1 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Easy and Efficient
I haven't bought from Maplin before. I have to say the ordering process was easy and straightforward, and I was kept up to date on the progress of my order and the shipping. The item was delivered in two days and well packaged.
18 de septiembre de 2024
Opinión espontánea
Happyshopper
Bought as gift for my son not used yet. Ordering was easy and quick delivery with updates all the way no problems thank you
14 de septiembre de 2024
Opinión espontánea
Arrived on time
29 de agosto de 2024
Opinión espontánea
An excellent product
An excellent product, and really good value. Does everything I need, a fast charging cable and a sturdy design.
25 de agosto de 2024
Opinión espontánea
Item arrived on time
Item arrived on time, item is perfect for my needs.
16 de agosto de 2024
Opinión espontánea
Took my money but didn’t receive goods
Parcel hasn’t arrived or moved from the warehouse. Needed this for a certain day as it was a gift. Ordered with plenty of time and it’s now way over the estimated days. Support has told me they will look into it but no update so clearly they are not. Absolutely awful!
Edit- James my estimated delivery date was Friday - Monday. We are now on Wednesday. This is not my original delivery date. I ordered an item from Turkey and it got to me quicker than the item I ordered from you that was from the UK. Please do better
9 de agosto de 2024
Opinión espontánea
Respuesta de Maplin
Hi Chloe,
I'm sorry that you're not happy with how we've handled this, it looks like this was delivered within your original delivery estimate window of 2-4 working days as it was shipped on our standard shipping service. As this was ordered on a Thursday, 2-4 working days would place the last day on a Wednesday when it was delivered. We do not offer any next-day service at this time, so I'm not sure where the confusion regarding delivery on Friday would have come from.
Please do let us know if you have any further issues.
James
Product never arrived and they will not…
Product never arrived and they will not answer emails to give refund. STAY AWAY!
12 de agosto de 2024
Opinión espontánea
Respuesta de Maplin
Hi Kai,
Thanks for your review, I'm sorry to hear that you've had an issue with your order, I can see that my team have replied to you today with a plan for how we'll be moving forward with a view to resolving this.
I am sorry that you had an issue with our courier, hopefully you'll be able to give us a second chance.
Many Thanks
James
Quick and friendly service
Quick and friendly service. Also a clear and efficient website. Keeping me well informed of the progress of the purchase order.
25 de julio de 2024
Opinión espontánea
Great service!
Ordered a new camera from Maplin. Dispatched same day and arrived super quickly. Great service. Loads of updates.
#MA22112
22 de julio de 2024
Opinión espontánea
Great service from Maplin!
Great service! Difficult to find connectors at a competitive price, dispatched promptly, and delivery tracked. Nice to still have Maplin with us.
17 de julio de 2024
Opinión espontánea
easy to navigate and purchase from
13 de junio de 2024
Opinión espontánea
Product just as described
Product just as described - many thanks.
Delivery pretty quick - well done!
Missing your local shop!!!!!!!
12 de junio de 2024
Opinión espontánea
Efficient and expedient delivery
Efficient and expedient delivery. Excellent at communicating tracked parcels. Efficient service.
7 de junio de 2024
Opinión espontánea
Binoculars
My first pair of binoculars and they are great! Lightweight, so pleased! ordered early hours on Friday morning received on Saturday afternoon, fast delivery.
24 de mayo de 2024
Opinión espontánea
Clear info on the site
Clear info on the site, variety of lengths available so not got m's of lead trailing around, looks a better product than that supplied with camera.
22 de mayo de 2024
Opinión espontánea
Lush Item
Lush Item
Quick Delivery, items as described, quick and easy transaction with no issues
25 de abril de 2024
Opinión espontánea
Clear description of product.Clear…Praktica camera
Clear description of product.Clear order instructions.Great delivery.As described.Good overall experience.
20 de abril de 2024
Opinión espontánea
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