Martin & Co Gloucester Opiniones 

42
•
TrustScore: 1.5 sobre 5

1,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I arranged a room viewing in Gloucester on Monday for Saturday at 11:30am. They refused to do video viewings or even send videos of the property and insisted I travel in person from Oxford. I s... Ver más

Valorada con 3 estrellas sobre 5

Not a great company at all, only care about the landlord, not the tenants, very slow at getting broken things fixed. Put up with cannabis being smoked in non smoking properties, rude, threatening o... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

My daughter needed a one year contract, and I am to be the guarantor. They need more information than MI5 for this. No justification or reason for this, even when asked for it.

Valorada con 1 estrellas sobre 5

DONT RENT THROUGH THIS COMPANY! I had a signed agreement with this company for almost two weeks, 48h before picking up the keys they changed the terms and conditions of payments. DONT RENT THROUGH... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agentes inmobiliarios
  2. también en la categoría
  3. Agencia de alquiler de inmuebles
  4. Agencia inmobiliaria
  5. Compañía de administración de propiedades

Información proporcionada por diversas fuentes externas

Search for properties to buy or to let in the UK. Houses and flats for sale and to rent. Estate agents and letting agents in your area.


Información de contacto

1,7

Muy malo

TrustScore: 1.5 sobre 5

42 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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No ha contestado las opiniones negativas

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1,7

Todas las opiniones

(42)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fairly easy process to go through which…

Fairly easy process to go through which was eased by being able to paperwork online and via email rather than several visits to the estate agents.
All staff that I liaised with were helpful and understanding
Would recommend

3 de mayo de 2019
Opinión espontánea
Logotipo de Martin & Co Gloucester

Respuesta de Martin & Co Gloucester

We are very glad you were pleased Sally.

Valorada con 3 estrellas sobre 5

Not a great company at all

Not a great company at all, only care about the landlord, not the tenants, very slow at getting broken things fixed. Put up with cannabis being smoked in non smoking properties, rude, threatening other tenants. Landlord can just kick you out for NO reason, probably because I complained about above things.

Ok at getting your money, signed contracts but that's it

28 de abril de 2019
Opinión espontánea
Logotipo de Martin & Co Gloucester

Respuesta de Martin & Co Gloucester

Good afternoon Susanna, I have extensively checked our system but cannot find a record for you. Please feel free to contact the office on 01452 528333 and we can try and assist you with this matter.

Valorada con 5 estrellas sobre 5

A very efficient estate agents making…

A very efficient estate agents making the move less stress. Great service great staff reliable and friendly
Many thanks

12 de abril de 2019
Opinión espontánea
Logotipo de Martin & Co Gloucester

Respuesta de Martin & Co Gloucester

Thank you for your kind comments Michelle we really appreciate it.

Valorada con 5 estrellas sobre 5

Simply first class customer service

Hi Kat,

Just a note to thank you for today. Your time and advice is really appreciated and we can now proceed with a clear understanding of the situation.
We have emailed each other for over the last twelve months or so regarding our properties and I can only say how impressed with everything you have said and done - your customer service has been nothing less than first class !
Well done and thank you once again,

Regards

Steve C

3 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good !

Thank you for your help !

2 de abril de 2019
Opinión espontánea
Logotipo de Martin & Co Gloucester

Respuesta de Martin & Co Gloucester

Thank you! we hope you will both be very happy in your new home.

Valorada con 5 estrellas sobre 5

Very helpful to my situation

Very helpful to my situation, very happy with the quick and professional service provided. I dealt with Dan, Adam and Becky and i cant speak highly enough of the personal service they have given me.

26 de marzo de 2019
Opinión espontánea
Logotipo de Martin & Co Gloucester

Respuesta de Martin & Co Gloucester

Really appreciate that Joseph, thank you!

Valorada con 5 estrellas sobre 5

Great Service

Can’t Fault the service. After having a real difficult time with our past estate agent and was dreading dealing with estate agents again and trusting them. Martin and Co are so professional and so helpful nothing is never to much to ask.

9 de febrero de 2019
Opinión espontánea
Logotipo de Martin & Co Gloucester

Respuesta de Martin & Co Gloucester

That is really nice to hear Leanne. Thank you for taking the time to leave a review.

Valorada con 4 estrellas sobre 5

Martin & Co new tenents

Quick efficient service. The inventory report was very comprehensive, noting all pre existing damages.

We haven't been tenants long so haven't had any real issues, which is a good thing,so could only give 4 stars.

14 de enero de 2019
Opinión espontánea
Logotipo de Martin & Co Gloucester

Respuesta de Martin & Co Gloucester

Thank you Dean, it is really good to hear you are pleased with the service you offer.

Valorada con 1 estrellas sobre 5

DONT RENT THROUGH THIS COMPANY!

DONT RENT THROUGH THIS COMPANY!

I had a signed agreement with this company for almost two weeks, 48h before picking up the keys they changed the terms and conditions of payments.
DONT RENT THROUGH THIS COMPANY AND STAY AWAY FROM THEM!

10 de noviembre de 2018
Opinión espontánea
Logotipo de Martin & Co Gloucester

Respuesta de Martin & Co Gloucester

Thank you for your comments above, I have looked into your application process, you viewed the property on 16th October and applied for the AST two days later. Because your income was less than that required for the tenancy, our Landlord client agreed to take rent in advance in two equal 3 monthly instalments. You failed to make the first payment in advance, did not respond to e-mail and telephone communications other than to question why the second instalment had to be paid one month in advance. You did not sign any agreement as you have stated.

You did delay the initial application process by refusing to pay your current landlord their requested fee in order to provide you with a landlord reference.

I am convinced we did our very best to complete the tenancy for you, it was a lack of cleared funds which prevented this. Your comments therefore are completely unfounded and unwarranted.

P Grieve
Director

Valorada con 5 estrellas sobre 5

One happy person :)

My first dealings with Martin&co and I would highly recommend, my first visit to the propert was with Dan from the Gloucester Office and he was very good and my second viewing he was very considerate and gave me time to look around with no rushing
After that my dealings were with Kellisa from the Worcester Branch and I have to say I found her amazing to deal with, nothing was too much trouble for her and she did everything she said she would ... A big thanks!!!

16 de mayo de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

As everyone knows moving can be very…

As everyone knows moving can be very very stressful.
im am very pleased to say Martin & co are a very professional team and
and made it stress free for me in helping me move.very quick to respond
to my emails and guided me to the end
special thanks to Kellisa Ellis always there when needed advice
would highly recommend and would use there professionalism again

18 de abril de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Slight miscommunication with tenants…

Slight miscommunication with tenants not being given my contact details on move in day. Also slight misunderstanding on contract details as landlord address incorrect.

9 de marzo de 2018
Opinión espontánea
Logotipo de Martin & Co Gloucester

Respuesta de Martin & Co Gloucester

Hello Craig

Thank you for your feed back,

Apologies that you feel there was some miscommunication and misunderstanding through out the process, we will look carefully on how to make sure our process will run smoothly next time for you and future landlords. overall apart for the above i hope that you have had a pleasant experience with us.

Kind regards

Martin & Co

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