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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent customer care. Items are very good quality. Turnaround time from placing order to shipping out is very quick. E mail updates are provided throughout the order process. Very helpful with quer... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I spent some time searching for images that would help in a family history thing I'm doing. I found 2 images that instantly resonated with persons and timeline period. I initially looked for 6×4 image... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Take great care when using this company. They use FedEx for deliveries who have the most incredibly long windows for delivery (my current one is sometime today between 8.00am and 10.00pm) with no opti... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am happy with the Renoir canvas print I ordered. The parcel was delivered in a reasonable time and arrived in good condition.

La empresa ha respondido

Información sobre la empresa

  1. Biblioteca de películas y fotografías

Escrito por la empresa

Founded in 2002, Media Storehouse is a family run supplier of wall art and prints. Our prints are on high quality archival paper with 100% money back guarantees. We believe great art should be accessible, personal and lasting. That's why we have spent over 20 years curating one of the world's most diverse collections of prints. From iconic moments in sport and history to fine art, wildlife photography and vintage travel posters We partner with leading picture libraries, archives, museums, and photographers to produce premium prints, frames, puzzles and photo gifts from professional labs in the UK, USA, Europe, and Australia. Today we work directly with picture libraries, archives, museums, and photographers around the world to bring curated photography into homes and offices.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

286 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(286)

83 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

No information!

I don’t know if this company is a scam? I ordered a puzzle and waited two weeks for a update. No updates and no information about the delivery. But my card has been debited. Maybe it’s because I am a scandinavian customer?

19 de diciembre de 2025
Opinión espontánea
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Respuesta de Media Storehouse

We’re sorry for the delay and the lack of updates. However, we did send a direct email on 14 December explaining that we are currently experiencing a high volume of orders.

We’re pleased to confirm that your order has now been shipped, and you should have received a further email confirming this. We apologise again for the delay. Please be assured that we are a legitimate company, and international, including those to Scandinavia, may take longer during busy periods.

Valorada con 5 estrellas sobre 5

Ordered the biggest canvas print and am…

Ordered the biggest canvas print and am very impressed with the quality of the frame and the actual print quality

25 de noviembre de 2025
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Respuesta de Media Storehouse

Thank you so much for your wonderful feedback Ricky!

We’re delighted to hear that you’re impressed with both the frame and the print quality too. It’s great to know the product met your expectations 🙂

Valorada con 5 estrellas sobre 5

Well packaged perfect condition

Well packaged perfect condition

25 de noviembre de 2025
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Respuesta de Media Storehouse

Thank you so much for your kind words Christopher! We’re delighted to hear your prints arrived safely and in perfect condition. Your support really means a lot to us 🙂

Valorada con 5 estrellas sobre 5

Photo is great

Photo is great, better than the the advert. Arrived so quickly. Very happy with this supplier.

25 de noviembre de 2025
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Respuesta de Media Storehouse

Thank you so much for your kind words Timothy! It's good to hear that you’re happy with the print and that it arrived quickly. Your feedback means a lot to us, and we look forward to serving you again in the future 🙂

Valorada con 5 estrellas sobre 5

Picture

Just what I wanted

25 de noviembre de 2025
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Respuesta de Media Storehouse

Your feedback really means a lot to the team and we hope you enjoy your canvas print Martyn 🙂

Valorada con 5 estrellas sobre 5

Excellent quality of product with…

Excellent quality of product with excellent package and delivered on time.

25 de noviembre de 2025
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Respuesta de Media Storehouse

Thank you so much for your excellent review and for choosing Media Storehouse.
It's lovely to hear you are pleased with the print quality, the packaging, and that your order arrived on time too

Your support is truly appreciated, and the team looks forward to helping you again in the future James 🙂

Valorada con 5 estrellas sobre 5

Great service!

27 de octubre de 2025
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Respuesta de Media Storehouse

Thank you for leaving a 5-star review Declan and for choosing Media Storehouse for your print 🙂

Valorada con 4 estrellas sobre 5

It would have been a five star review…

It would have been a five star review except for the image quality issues with the two poster prints initially sent. If we would have received the same quality as we did with the replacement posters, 5s all the way.

28 de octubre de 2025
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Respuesta de Media Storehouse

Thank you for your feedback Norm.

As explained in our direct message, each print is made to order and the final result depends on the layout option chosen at checkout, with clear previews shown before purchase. Your original prints were produced according to the selected settings, but we understand how details can be missed therefore, as a goodwill gesture, we manually adjusted the layout, added a small border, and removed the mark for your replacements. We’re pleased to hear the new prints arrived in the quality you expected.

Valorada con 1 estrellas sobre 5

Not at all pleased with the quality of the reproduction

Not at all pleased with the quality of the reproduction. Colors look washed out, faces are blurred and indistinct. Paper quality is good.

28 de octubre de 2025
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Respuesta de Media Storehouse

Our prints are produced using high-resolution files that are not edited prior to production, ensuring an accurate representation of the original artwork. The quality of some historical images can vary depending on the age and condition of the original photograph or document.

We always encourage customers to review the product description and preview images carefully before purchase to ensure the item meets requirements nevertheless we’re sorry to hear the print didn’t meet your expectations but appreciate your feedback John.

Valorada con 5 estrellas sobre 5

Very easy and quick delivery

28 de octubre de 2025
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Respuesta de Media Storehouse

Thank you so much for your feedback! We’re delighted to hear that you found the process easy and that delivery was quick. We really appreciate you taking the time to share your experience Keith.

Valorada con 5 estrellas sobre 5

The item was delivered when it was…

The item was delivered when it was promised and the item was of good quality per its description

27 de octubre de 2025
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Respuesta de Media Storehouse

Thank you for your kind feedback! We’re very pleased to hear that your framed print order arrived on time and that the quality matched your expectations. We truly appreciate you taking the time to share your experience Darrell.

Valorada con 5 estrellas sobre 5

A great service

Fabulous company. Clear updates on delivery and item well packaged. My sister in law loved her framed print.

27 de octubre de 2025
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Respuesta de Media Storehouse

Thank you so much for your wonderful feedback! We’re thrilled to hear that your sister-in-law loved her framed print and that you were happy with the updates and packaging. We really appreciate you taking the time to share your experience Helen.

Valorada con 5 estrellas sobre 5

Very fast service

Very fast service

25 de septiembre de 2025
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Respuesta de Media Storehouse

Thanks so much Dianah. It’s great to hear our service was quick and efficient 🙂

Valorada con 5 estrellas sobre 5

The picture arrived on time and the…

The picture arrived on time and the quality of the item is excellent and worth the money. Thank you Mrs e Ryan

26 de septiembre de 2025
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Respuesta de Media Storehouse

We appreciate your feedback, Elizabeth. It’s great to hear that your print arrived promptly and met your expectations in quality 🙂

Valorada con 4 estrellas sobre 5

Mudlarking 1904 - nice print and good delivery service.Easy ordering and delivery with updates…

Easy ordering and delivery with updates given. The print itself was very nice and as shown online. No problems - such as damage.

I would have liked the print to be titled. It is a gift and would like the recipient to understand the relevance of the subject matter, rather than explain it separately.

26 de septiembre de 2025
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Respuesta de Media Storehouse

Thank you for your feedback Cheryl. We’re delighted to hear that the ordering and delivery process was smooth and that you’re happy with the print.

We understand that adding context can be important, especially for gifts. We do offer customers the option to add captions or titles to prints, which can help highlight the relevance of the subject matter for the recipient and hope this will be helpful for any future orders 🙂

Valorada con 5 estrellas sobre 5

Fantastic customer service

My package came damaged and I received a new one lightning fast without question ....excellent customer service!!

26 de septiembre de 2025
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Respuesta de Media Storehouse

Thanks so much for your feedback Lisa! We’re glad we could resolve this quickly and provide excellent service too 🙂

Valorada con 1 estrellas sobre 5

Very poor quality

I ordered a "museum quality" print of a painting. The "museum quality" print had muddy colors and many of the figure's faces had either blurry features or no facial features at all. Whoever is creating these prints is doing a terrible job. I returned the print for a refund.

26 de septiembre de 2025
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Respuesta de Media Storehouse

We’re sorry the print did not meet your expectations Susan.

As explained in our direct message, fine art prints can vary in appearance due to the age and condition of the original artwork. All our prints are professionally produced using pigment-based inks, providing an accurate representation of the original, though they may appear softer or differently textured than photo prints.

We aim to ensure high-resolution prints suitable for their size, but factors like viewing distance and the nature of the artwork can affect perceived clarity. We apologise this print fell short and appreciate you returning it for a refund.

Valorada con 5 estrellas sobre 5

Items always good and well packaged and…

Items always good and well packaged and delivered quickly

26 de septiembre de 2025
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Respuesta de Media Storehouse

Thanks so much! It’s great to know our quality, packaging and delivery meet your expectations every timePaul. We really appreciate your continued support.🙂

Valorada con 5 estrellas sobre 5

Tip top

Tip top, best service

25 de septiembre de 2025
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Respuesta de Media Storehouse

Thanks for the great feedback! It’s wonderful to know you found our service tip-top Holger 🙂

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