Medical Specialists® Pharmacy Opiniones 

1547
TrustScore: 3.5 sobre 5

3,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Reply : I don’t know why you would be shocked. Your protocol could leave people without inhalers. I totally understand you need to check. But the facts are I’m 55 years old. Used inhalers for... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Straightforward online form which removed the need for me to request a private consultation elsewhere, which may or may not result in me sourcing the meds I want. Super quick and efficient, managed... Ver más

Valorada con 5 estrellas sobre 5

Had a terrible tooth abcess and couldn't get to see a dentist for at least a week. Found Medical Specialists and they were able to supply antibiotics which arrived next day at 9.04am. Absolute gods... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely fantastic company to deal with! Prompt service. I wish I’d of found the company sooner! Easy but very thorough questionnaire. Price wise cheaper than a prescription from my doctor! A... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Farmacia
  2. Centro oftalmológico
  3. Farmacia online
  4. Proveedor online de medicamentos por prescripción
  5. Clínica dermatológica

Información proporcionada por diversas fuentes externas

Medical Specialists® takes the worry out of where to buy online medication, as it is the first ‘One Stop Online Pharmacy’ in the UK. A safe website where you can be sure your medical details are not supplied to a third party and that you will get branded medication sent to you discreetly within 24 hours in the UK. Deliveries outside the UK can take between 3-7 working days depending on the destination.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,6

Todas las opiniones

(1547)

3 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fast service,and easy website to…

Fast service,and easy website to navigate, will recommend to all my friends ,and definitely use again

4 de noviembre de 2022
Logotipo de Medical Specialists® Pharmacy

Respuesta de Medical Specialists® Pharmacy

Hi there

Thank you for the recommendations! We really appreciate it and glad to hear you will consider us again should the need arise.

Kind regards.

Patient Support Team.

Valorada con 5 estrellas sobre 5

I have always found your company…

I have always found your company helpful and easy to deal with.

1 de noviembre de 2022
Logotipo de Medical Specialists® Pharmacy

Respuesta de Medical Specialists® Pharmacy

Many thanks for your comments....it's nice to know we are doing things right.

Kind regards.

Patient Support Team.

Valorada con 5 estrellas sobre 5

Delivered within 24 hours of being…

Delivered within 24 hours of being approved which was great, my dentist was notified, very efficient, the only downside was that I requested the approval on Saturday afternoon and it was not looked at until the Monday, possibly this was stated and I didn’t read it

29 de octubre de 2022
Logotipo de Medical Specialists® Pharmacy

Respuesta de Medical Specialists® Pharmacy

Hi Helen

Thank you for leaving us a 5-star review and we hope the treatment has been effective for you. As you have acknowledged, our Pharmacy opening hours are stated on our website and are 9am to 5pm, Monday to Friday.

Kind regards.

Patient Support Team.

Valorada con 5 estrellas sobre 5

Efficient and thorough

14 de octubre de 2022
Logotipo de Medical Specialists® Pharmacy

Respuesta de Medical Specialists® Pharmacy

Hi Linda

Many thanks for your review. We appreciate the 5-star feedback and hope you consider us again in the future should you need our service.

Kind regards.

Patient Support Team.

Valorada con 1 estrellas sobre 5

I lost my money

My online-order was cancelled by Medical Specialist, but I have not received my money back after weeks of waiting. I contacted them, they said they can't do anything about it. Goodbye 60 euros.

Update and answer to your reply: Bank said Medical Specialist should do all necessary actions to cancel "reserved" funds. Now nobody is taking responsibility. You should change this method where customer has to "pay" before order is accepted by Medical Specialist.

13 de octubre de 2022
Opinión espontánea
Logotipo de Medical Specialists® Pharmacy

Respuesta de Medical Specialists® Pharmacy

Dear Patient

Thank you for your review, but we are a little taken aback by your comments.

Medical Specialists Online Pharmacy has a central ethos of care for its patients.

Unfortunately, your order could not be processed as it contravened our medication policy and we were unable to proceed.

We did not take any payment for the order as it was never processed nor approved by a Prescriber.

However, we did abort the pending ‘ghost’ transaction and have also provided you with the authorisation code for it, which you can give to your bank.

Using this, your bank should then be able to investigate the delay and re-credit your account accordingly as this delay is not down to us.

Kind regards.

Patient Support Team.

Valorada con 5 estrellas sobre 5

Simple to order

Simple to order, reasonable prices, quick process and efficient delivery with updates by email to keep me aware of the process stages.
I have used this company for about 4 years and would recommend them.

30 de septiembre de 2022
Valorada con 5 estrellas sobre 5

Very happy with Medical Specialists

Very happy with Medical Specialists. I have used them in the past and will continue to do so in the future. Very good at keeping customer informed which I personally find a real asset. Other organisations should take note of such good customer service!

3 de octubre de 2022
Logotipo de Medical Specialists® Pharmacy

Respuesta de Medical Specialists® Pharmacy

Hi Carole

Thanks for the wonderful comments.

We pride ourselves on our customer service so it is always appreciated when our patients leave us nice reviews such as yours.

Kind regards.

Patient Support Team.

Valorada con 5 estrellas sobre 5

Pleased with purchase and service was…

Pleased with purchase and service was delivered the next day . Would recommend to friends and family.

28 de septiembre de 2022
Logotipo de Medical Specialists® Pharmacy

Respuesta de Medical Specialists® Pharmacy

Hi Christine

Many thanks for your fantastic review and the recommendations! We really appreciate it.

We hope you consider us again in the future should you require our service.

Kind regards.

Patient Support Team.

Valorada con 1 estrellas sobre 5

Hello

Hello, pack was opened.

17 de septiembre de 2022
Logotipo de Medical Specialists® Pharmacy

Respuesta de Medical Specialists® Pharmacy

Hi there

Thank you for taking the time to review our service.

We are taken aback by your comment, especially as we have vigorous stock checks in place at different stages of the dispensing process within our Pharmacy.

Without us seeing the packaging, we can only assume the manufacturer’s seal at the end of the box has come unstuck whilst in transit, making it appear the packaging was “opened”.

Please note this would not affect the integrity of the medication in any way.

If you have any concerns or questions, please do not hesitate to contact us.

Kind regards.

Patient Support Team.

Valorada con 5 estrellas sobre 5

Efficient and accurate.

12 de septiembre de 2022
Logotipo de Medical Specialists® Pharmacy

Respuesta de Medical Specialists® Pharmacy

Hi Ian

Thank you for a great review. We try to be as efficient as possible for our patients to ensure we are delivering the best service.

Kind regards.

Patient Support Team.

Valorada con 1 estrellas sobre 5

Terrible customer service

6 de septiembre de 2022
Logotipo de Medical Specialists® Pharmacy

Respuesta de Medical Specialists® Pharmacy

Hi there

Thank you for your review.

We are very surprised by your comment. After investigating, we found there was a slight delay due to conflicting information you had provided on the consultation, which in keeping with our system of due diligence and patient care, we had to query with you.

In addition, Royal Mail strikes then caused a few days delay to your delivery. Unfortunately, this was down to Royal Mail and something out of our control.

Thank you for choosing to use our service and we hope you consider us again should this need arise.

Kind regards.

Patient Support Team.

Valorada con 5 estrellas sobre 5

Fantastic service every time

Yet again great service and fast delivery

1 de septiembre de 2022
Logotipo de Medical Specialists® Pharmacy

Respuesta de Medical Specialists® Pharmacy

Hi Sarah

Thank you for your kind words. We really appreciate that you rate our service so highly.

Kind regards.

Patient Support Team.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más