Medical Travel Shield Opiniones 

545
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I cannot fault this company and In particular laura. From the day I sent my query regarding a possible claim to making a claim. Laura has been at the end of every email answering promptly. Thank yo... Ver más

Valorada con 5 estrellas sobre 5

I’ve used this insurance company for three separate visits to Turkey and thankfully i haven’t had to put one claim in . But to have the .peace of mind that I am covered should I need to is pricel... Ver más

Valorada con 5 estrellas sobre 5

An excellent Medical Travel Insurance Company. I had a disaster in Turkey this June and i am so glad i took Insurance with Medical Travel Sheild. I had to go back only last week and let me... Ver más

Valorada con 5 estrellas sobre 5

Very easy process. Heather went above and beyond to get my claim pre approved with very little notice. She was extremely helpful. Simple process just 1 form to fill in and a few evidence documents. Pa... Ver más

Información sobre la empresa

  1. Seguros de viaje
  2. Aseguradora

Escrito por la empresa

Medical Travel Shield offer single trip medical travel insurance which is designed for patients travelling abroad for either Dental treatment, Cosmetic surgery, Elective surgery or IVF/Fertility medical treatment. Medical travel cover can also be provided for the patient’s travelling companions. At Medical Travel Shield, we can provide you with everything that you would expect from a standard medical travel insurance policy including; lost or stolen items, accidental illness or injury and cancellations or curtailments outside of your control.

Refund promise

No admin or cancellation charges

If for any reason, before your date of travel you need to cancel your insurance, a full refund will be provided as long as no claim has been made under the policy.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

545 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 88% de las opiniones negativas

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4,7

Todas las opiniones

(545)

215 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Dental cover

Easy to obtain and good price. I have only given 4 stars as I did not need to claim so cannot comment on how that side is dealt with

28 de abril de 2026
Valorada con 5 estrellas sobre 5

All good

All good, thank the lord I didn’t have to use it. But, all the same, gave me peace of mind knowing that if the unthinkable happened, I know that everything would have been taken care of. Definitely would buy again.

23 de abril de 2026
Logotipo de Medical Travel Shield

Respuesta de Medical Travel Shield

Thank you for your feedback. It is much appreciated. Don't forget, if you suffer a complication within 12 months of your treatment. you are able to submit a claim for a return trip.

Valorada con 3 estrellas sobre 5

Didn't have any problems when away so…

Didn't have any problems when away so Didn't have to do anything.

28 de abril de 2026
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Respuesta de Medical Travel Shield

Thank you for your feedback. Don't forget, if you suffer a complication within 12 months of your treatment, you can submit a claim for a return trip.

Valorada con 5 estrellas sobre 5

Great company

Great company, nice easy online form. All correspondence fast,professional and friendly. Would recommend using this company to anyone.

28 de abril de 2026
Logotipo de Medical Travel Shield

Respuesta de Medical Travel Shield

Thank you for your feedback, it is much appreciated.

Valorada con 5 estrellas sobre 5

Don't be sorry get Medical Shield 🛡️…

Don't be sorry get Medical Shield 🛡️ insurance.
You could be very glad you did . Not sad because you did not
Anything could happen. Everyone thinks nothing will even those who something did.

27 de abril de 2026
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Respuesta de Medical Travel Shield

Thank you for your feedback, it is much appreciated.

Valorada con 5 estrellas sobre 5

Was glad I didn't need a claim but at…

Was glad I didn't need a claim but at least it was good knowing you were thete for me thanks x

27 de abril de 2026
Logotipo de Medical Travel Shield

Respuesta de Medical Travel Shield

Thank you for your feedback. Don't forget, if you suffer a complication within 12 months of your treatment, you are able to submit a claim for a return trip.

Valorada con 4 estrellas sobre 5

Conundrum...

Conundrum...
How can one rate an insurance policy?
Unless one makes a claim, it is difficult to assess.
Fortunately, I didn't have to!
So, all I can comment on is the ease of achieving cover. It wasn't entirely straightforward. Since my cover required more than one destination... and the website didn't offer that option. I telephoned the information line to see if i needed to get two separate policies. I was informed that it wouldn't be necessary for the two destinations that I required. (Just send a covering email to confirm the places and dates). Since I had used their services recently, I was given a discount code to use. All the electronic confirmation of cover came through very promptly.

25 de abril de 2026
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Respuesta de Medical Travel Shield

Thank you for your feedback, it is really appreciated.

Valorada con 3 estrellas sobre 5

Don't need to claim so not sure but…

Don't need to claim so not sure but service was ok

23 de abril de 2026
Logotipo de Medical Travel Shield

Respuesta de Medical Travel Shield

Thank you for your feedback. Don't forget, if you suffer a complication within 12 months of your treatment, you can submit a claim for a return trip.

Valorada con 5 estrellas sobre 5

Had to go back to get some corrective…

Had to go back to get some corrective treatment done in Turkey. Customer service were always quick to respond to my questions and paid out with speed after my return.

18 de abril de 2026
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Respuesta de Medical Travel Shield

Thank you for your feedback, it is much appreciated.

Valorada con 1 estrellas sobre 5

Issue with the policy wording

Issue with the policy wording - needed to be corrected - despite two emails of urgency sent to the advertised email address I did not have a response. This could have made the policy invalid and potentially issues with you paying out.

Very bad service.

18 de abril de 2026
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Respuesta de Medical Travel Shield

Hi Laura, thank you for taking the time to leave a review. We are disappointed to hear that you are unhappy with the service you received as we pride ourselves on our customer service. I have searched through all of our emails and sorry but we cannot find any emails from the address on your account. I can assure you that we would not have invalidated your insurance in the event of a claim, if you could evidence that you sent those emails, which we are sure you can. We can only apologise and if you do need anything in future and you do not receive a response, our team are always happy to assist over the phone too so please call us on 02034091236.

Valorada con 5 estrellas sobre 5

We had to change our policy from 1…

We had to change our policy from 1 policy too 2 no problem and then linked us together very professional would highly recommend them

21 de abril de 2026
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Respuesta de Medical Travel Shield

Thank you for your feedback. We are always happy to help.

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