I have been with Medicash for one year and so far it's worked fine. However my benefits restarted on the 1st of August and I hadn't used my optical benefit so I enquired with Medicash around mid July... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Excellent service ! Straight forward to make a claim and normally paid back into your bank within a week. Great options for what you can claim money back on , optical, dental, massages and osteopat... Ver más
La empresa ha respondido
Easy to submit claim via the app and received a decision within 24 hours. Paid to bank account within about 3 days. Excellent service.
a very fast service I got an immediate response to my claim, and within days had the payment for my dental work. I didn't need to make phone contact this time, but in the past all staff have been fr... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Everyday health cover and health insurance from Medicash; affordable healthcare cash plans and health Insurance for families, individuals and businesses.
Información de contacto
One Derby Square, L2 1AB, Liverpool, Reino Unido
- 0800 011 2222
- marketing@medicash.org
- www.medicash.org
4,6
Excelente
7 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 96% de las opiniones negativas
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Annoyed is not the word
Update 27/7/26 - thank you for processing my request swiftly. I still maintain your trust issues in my claim were upsetting. - Annoyed is not the word. I sent over an invoice for a claim, but thats not good enough, it has to be a reciept! Clearly its me and I had treatment, I paid the invoice or I wouldnt have sent it. I had to ask for a reciept from the dentists to send. Guess what I have to submit a new claim!!! Piss me off if im honest, l3st see how long they stall this time!
17 de julio de 2026
Opinión espontánea
Respuesta de Medicash
Hi,
Thank you for your review and feedback. The main reason this claim will have been declined is due to the fact that invoices can be issued without having paid for treatment yet.
If the claim was submitted with the invoice and a credit/debit card receipt to show proof of payment, this would have been acceptable.
Our customer service team are always on hand to assist with any queries. If you would like help understanding what you are and aren’t covered for, or what evidence you need to send in to support a claim, please contact them on 0151 702 0265 or email us at customercare@medicash.org
Kind regards,
Hannah
Efficient app so easy to send claims…
Efficient app so easy to send claims quickly.
Claim Monies paid within days too
16 de julio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Colin,
Thank you for your 5* review! We're delighted to hear that you're finding our app easy and efficient.
We look forward to processing your next claim.
Kind regards,
Hannah
Claims process is simple
Claims process is simple and the money was paid out within 2-3 days.
16 de julio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Clint,
Thank you for your 5* review! It's great to hear that you're finding our claiming process simple.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Always had great and brilliant service.
Always had great and brilliant service.
I have been a customerfor many years and very good value
15 de julio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Kevin,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our service and that you've been with us for many years.
We look forward to processing your next claim.
Kind regards,
Hannah
Brilliant service
Brilliant service. The App is so easy to use. The helpdesk are always very helpful and efficient.
15 de julio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Dal,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our app and service.
We look forward to processing your next claim.
Kind regards,
Hannah
Easy to make a claim and very prompt…
Easy to make a claim and very prompt payment .
26 de junio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Maria,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy and prompt.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Very satisfied
My claim was effortless and the staff were very friendly and took the time to answer any questions I had.
Would definitely recommend this service to friends and family.
13 de julio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Barry,
Thank you for your 5* review! We're delighted to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Good company
Good company, their app is easy to use and to upload receipts onto. The payment is very quick and straightforward! No complaints :)
14 de julio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Antonia,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process quick and straightforward via our app.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Excellent service straightforward easy…
Excellent service straightforward easy to claim online
13 de julio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Gaynor,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process straightforward and easy.
We look forward to processing your next claim.
Kind regards,
Hannah
Charlotte very helpful
Charlotte very helpful, friendly lady, talk me all the way though my first claim, so professional
13 de julio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Andrea,
Thank you for your 5* review! We're delighted to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
ALWAYS receive prompt and efficient…
ALWAYS receive prompt and efficient service!
10 de julio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Trudy,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our service.
We look forward to processing your next claim.
Kind regards,
Hannah
Super easy to claim 👍
13 de julio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Mr Harrison,
Thank you for your 5* review! We're so pleased to hear that your finding our claiming process easy.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Need to become a member
Fast and efficient service if you ever need to speak with an agent they are always pleasant and helpful.
3 de julio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Rizzo,
Thank you for your 5* review! It's great to hear your positive feedback regarding our service.
We look forward to processing your next claim.
Kind regards,
Hannah
Great service
Easy to use system and no none sense when making a claim
12 de junio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Sharon,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process easy.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Great service!
They have always dealt with my claims quickly and efficiently.
12 de julio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Philip,
Thank you for your 5* review! It's great to hear that you're finding our claiming process quick and efficient.
We look forward to processing your next claim.
Kind regards,
Hannah
The Medicare app makes it simple to submit a claim
Medicare is simple to submit a claim
11 de julio de 2026
Opinión espontánea
Respuesta de Medicash
Hi David,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process simple.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Respuesta de Medicash
Hi,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Very efficient service
Very efficient service. Clear forms when claiming.
26 de junio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Barbara,
Thank you for your 5* review! We're so pleased to hear your positive feedback regarding our service and claiming process.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Medicash app is simple to use and …
Medicash app is simple to use and cover is comprehensive. It's very easy to raise a claim and they are very responsive.
10 de julio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Derek,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process simple via our app.
We look forward to processing your next claim.
Kind regards,
Hannah
Recent dental claim was paid within 24…
Recent dental claim was paid within 24 hours.
17 de junio de 2026
Opinión espontánea
Respuesta de Medicash
Hi,
Thank you for your 5* review! It's great to hear that you're enjoying the benefits of your cash plan.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
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