I have been with Medicash for one year and so far it's worked fine. However my benefits restarted on the 1st of August and I hadn't used my optical benefit so I enquired with Medicash around mid July... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Excellent service ! Straight forward to make a claim and normally paid back into your bank within a week. Great options for what you can claim money back on , optical, dental, massages and osteopat... Ver más
La empresa ha respondido
Easy to submit claim via the app and received a decision within 24 hours. Paid to bank account within about 3 days. Excellent service.
a very fast service I got an immediate response to my claim, and within days had the payment for my dental work. I didn't need to make phone contact this time, but in the past all staff have been fr... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Everyday health cover and health insurance from Medicash; affordable healthcare cash plans and health Insurance for families, individuals and businesses.
Información de contacto
One Derby Square, L2 1AB, Liverpool, Reino Unido
- 0800 011 2222
- marketing@medicash.org
- www.medicash.org
4,6
Excelente
7 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 96% de las opiniones negativas
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Very easy to use and quick to respond
17 de junio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Doris,
Thank you for your 5* review! It's great to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Easy to use app
Easy to use app, clear and generous benefits table, quick and easy reimbursement.
17 de junio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Alan,
Thank you for your 5* review! It's great to hear that you're finding our app easy to use and that you're enjoying the benefits of your cash plan.
We look forward to processing your next claim.
Kind regards,
Hannah
Very good service and customer care
2 de junio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Gary,
Thank you for your 5* review! It's great to hear your positive feedback regarding our service and customer care.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
As always very easy process and promptly paid.
As always, my claim was dealt with and paid promptly. Process was easy.
7 de abril de 2026
Opinión espontánea
Respuesta de Medicash
Hi Debby,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process easy and prompt.
We look forward to processing your next claim.
Kind regards,
Hannah
Excellent!
Been using medicash for over 30 years now! Never had any issues claims are easy to make via the app and paid quickly and easily direct into bank account!
Highly recommended!
1 de junio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Marie,
Thank you for your 5* review! It's great to hear your positive feedback regarding our claiming process and that you've been with us for over 30 years.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
I only claim for dental treatment and…
I only claim for dental treatment and was rejected, so would consider leaving this company
2 de abril de 2026
Opinión espontánea
Respuesta de Medicash
Hi,
Thank you for your review and feedback.
The reason for the decline of the claim should be on the email or letter you will have received from us.
If you would like help understanding what you are and aren’t covered for, or what evidence you need to send in to support a claim, please contact our customer service team on 0151 702 0265 or email us at customercare@medicash.org
Kind regards,
Hannah
prompt and professional
6 de junio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Peter,
Thank you for your 5* review! We're delighted to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Been a member for over 40years I think
Been a member for over 40years I think, mainly use dental, optical and last 2 years chiropodist. Have used physio , and maternity in the past. But recently retired and pay money through bank instead of out of my wages, I think this reset the month I started claiming and this I think caused one of my claims to be declined, so that’s why I gave great rather than top score
1 de abril de 2026
Opinión espontánea
Respuesta de Medicash
Hi Janice,
Thank you for your review! It's great to hear that you're enjoying the benefits of your cash plan and that you've been with us for over 40 years.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Respuesta de Medicash
Hi Tina,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Never had any problems making a claim…
Never had any problems making a claim and am very pleased with medicash.
10 de junio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Rose,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our claiming process.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
My claim was handled very quick and…
My claim was handled very quick and efficiently. Excellent service.
13 de abril de 2026
Opinión espontánea
Respuesta de Medicash
Hi Susan,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process quick and efficient.
We look forward to processing your next claim.
Kind regards,
Hannah
Respuesta de Medicash
Hi Gordon,
Thank you for your 5* review! We're delighted to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
very easy process to submit receipts
15 de junio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Mrs Dudley,
Thank you for your 5* review! It's great to hear that you're finding our claiming process easy.
We look forward to processing your next claim.
Kind regards,
Hannah
Find staff very helpfull always…
Find staff very helpfull always willing help
29 de mayo de 2026
Opinión espontánea
Respuesta de Medicash
Hi Karen,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Excellent service with prompt payment
Excellent service with prompt payment.
So easy to make a claim through the iPhone app
13 de junio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Craig,
Thank you for your 5* review! It's great to hear that you're finding our claiming process easy via our app.
We look forward to processing your next claim.
Kind regards,
Hannah
A friend recommended them highly but I…
A friend recommended them highly but I couldn't find enough info on the website about what was and wasn't included, so I called up. I particularly wanted to know about pre-existing conditions and whether outpatient care is excluded or only 'Hospital Benefits'. He told me outpatient cover is not included at all. I questioned this and he started reading the manual. Not confidence-inspiring and still no idea if my condition is covered.
Thanks for your reply, but outpatient literally means what you state is covered.
12 de junio de 2026
Opinión espontánea
Respuesta de Medicash
Hi LoLo,
Thank you for your review and apologies for any confusion caused.
I can confirm that we do not cover outpatient appointments on our health plans, we only cover a daycase appointment where the patient attends to receive a diagnosis or for a treatment, investigation or minor surgery.
We also do not cover pre-existing conditions for three years from the start of your policy or at the higher rate for three years following an increase to your level of cover on our voluntary health plans.
Should you need anything further, please contact our customer service team on 0151 702 0265.
Kind regards,
Hannah
Easy to use set up
11 de junio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Tim,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Wow-so quick and easy
Quick registration process. Submitting claim took seconds!
11 de junio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Debra,
Thank you for your 5* review! It's great to hear that you're finding our claiming process quick and easy.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Excellent Services
11 de junio de 2026
Opinión espontánea
Respuesta de Medicash
Hi Dao An Phung,
Thank you for your 5* review! We're delighted to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Respuesta de Medicash
Hi Anna,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
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