Midjourney is not even the best ai art generator anymore, and I'm so glad they've fallen because their "customer support" is an absolute joke. I've never been treated so horribly by "customer support... Ver más
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Consulta las opiniones de los clientes
Midjourney’s service didn’t end up being the right fit for me personally — the output just wasn’t what I was looking for. That’s a subjective call on my part, not really a knock on the product its... Ver más
Be careful before subscribing. The credits run out very quickly, and you're constantly pushed to spend more money. Even after I cancelled my subscription, I was still charged. The cancellation button... Ver más
Even when using Claude to prompt it, results are weird, inconsistent. Got 6 usable pictures for a whole month usage, not worth it
Información sobre la empresa
Escrito por la empresa
Midjourney is an independent research lab exploring new mediums of thought and expanding the imaginative powers of the human species. Midjourney is focused on design, human infrastructure, and Artificial Intelligence (AI).
Información de contacto
Estados Unidos
- billing@midjourney.com
- www.midjourney.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 21% de las opiniones negativas
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Unjust Suspension + No Refund — Avoid This Service!
I paid for a subscription, and within 14 days, Midjourney suspended my account without explanation and refused to refund my $30. My content was fully compliant (you can check it publicly), but support ignores my requests (Ticket #388473).
This is unfair business practice: they take money but deny service without cause. If you value your rights as a consumer, think twice before using Midjourney.

Respuesta de midjourney.com
Cancelled last year yet they billed me…
Cancelled last year yet they billed me again without warning. Customer service is basically non-existent. I would never do business with them again.

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Supporto completamente assente
Supporto completamente assente. Scrivo da giorni per avere un aiuto banale. Peccato solo che queste recensioni non abbiano alcun effetto...

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Poor Generation
I tried over two hundred prompts in every possible way to generate a simple scene, and only once did it generate something passable. It seems that when it wants to, it generates something decent. I suspect it favors customers who pay an annual subscription, and if that weren't enough, I found that at a certain time, in just two days of using the app, at a certain time, at 6:30 pm, it generated some decent images. So, a complete waste of time. I don't recommend it to anyone.
Need it for work
Need it for work. The subscription is not cheap but not pricey especially for users who need generating img on a regular basis. i noticed that the algoritm understands my requests better over time.

Respuesta de midjourney.com
Midjourney ist ein großartiges…
Midjourney ist ein großartiges Programm, das mich durch seine außergewöhnliche Kreativität und seine intuitive Bedienung begeistert hat. Die KI-gestützte Bilderzeugung ermöglicht es, beeindruckend realistische und gleichzeitig künstlerisch wertvolle Bilder zu erstellen. Egal ob zur Inspiration, für Marketingzwecke oder kreative Projekte – Midjourney liefert schnell hochwertige Ergebnisse, die sonst nur mit erheblichem Aufwand möglich wären.
Besonders gefällt mir:
Die hohe Qualität der generierten Bilder, die nahezu an professionelle Grafiken heranreicht.
Die einfache Bedienbarkeit, sodass man auch ohne technisches Vorwissen in kürzester Zeit kreative Ideen umsetzen kann.
Die Vielseitigkeit, denn egal ob Landschaften, Porträts oder abstrakte Kunst – Midjourney bietet nahezu unbegrenzte Möglichkeiten.
Die aktive Community, in der man sich austauschen, gegenseitig inspirieren und voneinander lernen kann.
Zusammengefasst ist Midjourney eine absolute Empfehlung für jeden, der kreativ arbeiten möchte und dabei auf beeindruckende visuelle Unterstützung setzt.

Respuesta de midjourney.com
Useful tool, but terrible customer service and unethical billing practices
A year ago, we signed up for MidJourney’s annual plan, and the tool itself has been useful for our company needs. However, our experience with their billing and customer service has been extremely disappointing.
On March 8, 2025, our subscription was automatically renewed, and we were charged without any prior notification or opportunity to review whether we wanted to continue or even upgrade the service. As a business, we need time to evaluate whether we want to renew, upgrade, or cancel a subscription. MidJourney did not provide this opportunity, which is unethical and in violation of UK consumer protection laws, including the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015. These laws require businesses to provide clear information about automatic renewals and give consumers a reasonable opportunity to cancel before being charged.
We contacted MidJourney’s billing team on March 10, 2025, and followed up on March 12, but have received no response whatsoever. The complete lack of communication and customer support is disappointing, especially for a company offering a premium service.
While the tool itself is valuable, the way MidJourney handles billing and customer service leaves much to be desired. I hope this review brings attention to these issues and encourages them to improve their practices.
I subscribed to the annual basic plan but retexture function stopped working
I subscribed to the annual basic plan after the new edition and retexture tools were made available. I was blown away with the power of it as i was mainly using it to convert my old sketches to art using the style
Of some of my finished works. All excellent until it stopped accepting any retexture at all and always with the message that “ Creation failed Sorry, while the prompt you entered was deemed safe, the resulting image was detected as having content that might violate our community guidelines, no fast hours have been used” well i have tried with fruits, flowers, animals, hands, inanimate objects. Nothing works its like that feature was blocked to me but they chose to just send me that generic message. At this point i am wondering did i make a guge mistake subscribing for a whole year and experiencing this after 2 months? Also there is no direct email to communicate this issue.

Respuesta de midjourney.com
I had the worst experience with…
I had the worst experience with Midjourney. I developed original art using light photography for almost 5 years using a crystal, and light to animate my strongest lucid dream. I asked them if I could get some awareness raised for artists with visual snow syndrome as I was using many tools to complete my concept work for a graphic novel about my mutation. Which causes me to have the strongest form of extra sensory perception with light and energy in the world. They told me they had no interest in supporting artists or culture. Bryan Kohberger had visual snow and because of the discrimination and defamatory content citing my sensory functions as hallucinations from drugs. He started killing people as soon as I got my dream animated and visual designs working. I kept asking the small team frauding everyone out of millions of dollars generating basic content to help me raise some awareness and respect me for innovating the creative application. Developing concept art for a cultural project and graphic novel design made with original art and tools using AI in my original creative process. I’m still facing extreme discrimination I'm told that I need to be cured and they’ve begun the process of labeling neurodivergent people as a disease. All they accomplished is becoming a blip in a boom of frauds degrading the talent and dedication it takes to innovate and create original art. I’m so sad for these people that they had an opportunity to do something special and threw everything away. I consider AI to be worthless, I no longer include it in my creative process and have moved on. If I knew they were going to be so soulless and unaware of the power someone like me has from the worlds most powerful genetic condition. I would have just collected some bitcoins and dumped them never spoken to them and had a better quality life living like a parasite off these people like they do.
A Year of Dedication, But No Appreciation from Midjourney
I've been a loyal customer of Midjourney for the past 12 months, maintaining a monthly subscription with the promise of gaining access to the EDIT feature allegedly granted after one year of subscription. Imagine my disappointment when, due to a mere 11-day gap in my payments (caused only by my credit card expiring), I find myself being stonewalled by their rigid terms and conditions.
The EDIT feature was my main motivation for sticking around for an entire year. Yet, Midjourney's customer support remains unsupportive to my plight, repeatedly falling back on demanding I either cough up for the annual subscription or produce a staggering 10,000 images... in other words: "we couldn't care less about our customers, F you."
I expect Midjourney to reconsider their stance and make the EDIT feature available in my account immediately. This is not an unreasonable request given my consistent support and the minimal interruption in my subscription. They need to show that they at least value customer loyalty and are willing to make reasonable exceptions to their policies when circumstances warrant it. Stop BS me.

Respuesta de midjourney.com
Midjourney started with promise but…
Midjourney started with promise but quickly became a letdown. The AI world is moving fast, with new sites and models popping up daily, yet Midjourney remains stuck, barely improving. Its prompts are a mess, impossible to understand. I wasted money on a yearly subscription, the biggest mistake I've made. Free AI apps do a better job. Midjourney's lack of progress is frustrating and disappointing.

Respuesta de midjourney.com
No trial, no refund, no response
No trial, immediate redirection to a year-subscribtion. Billing support is not answering, not possible to get a refund even though they say that if you used less then 20 generations - you'll be automatically offered a refund. I used zero generations - no refund, no response from support.

Respuesta de midjourney.com
False Advertising.
the main page says log in to start creating. Then when you give them your details it changes to Subscribe to start creating. pretty sneaky. Not Cool

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The most user-friendly interface
The most user-friendly interface among all AI image generators.
It doesn't go into details (like Stable diffusion), it does what the user needs. And there's not so much effort needed to provide a great quality. Moreover, the style can vary a lot.
I definitely recommend it.
EDIT: Thanks for your answer Midjourney, I appreciate it, and I heavily use the "personalization" feature that you mention. My company has a specific flat design style, and Midjourney allows me to transform any picture into our company's visual identity.
Thanks again for providing one of the best AI software.

Respuesta de midjourney.com
Great quality of generations
Great quality of generations. One problem with this is that if you enter two different prompts with varying details, it keeps generating very similar images to the older generations. I wish a 'New Chat' or reset button were implemented for fresh generations.

Respuesta de midjourney.com
most refeneces and prompts are banned
quality of images has gone down big time. Most refererence images and prompts are banned , it is impossible to create freely anymore. EXTREME censorship

Respuesta de midjourney.com
I was banned for no reason at all
I was banned for no reason at all, they banned my account even though I still have 13 hours of credits left, all pictures I created are just for food like burgers and salads for my restaurant clients and even tho I got banned and not refunded
EDIT: they just replied to my review and they said that my account was banned because of Use of automation and/or reselling services, which I did not do , which confirms that they will ban you for no reason.

Respuesta de midjourney.com
Dissapointing customer service for honest mistake
I was really excited to try out MidJourney, but unfortunately, my experience with their customer service has left me deeply disappointed.
I accidentally created two accounts in the same day because I was confused while navigating between the MidJourney website and Discord. As a result, I was charged twice for the same subscription.
I realized the mistake immediately and reached out to their customer service team for help. Despite explaining the situation clearly, it took days and multiple follow-ups just to get a response. When I finally heard back, I was told that they couldn’t issue a refund, even though I contacted them right away and was clearly only using one account.
I understand that I made a mistake - it was an honest mix-up. But what frustrates me is how unwilling they were to help fix it, even when I flagged the issue immediately.
Now I’ve paid twice for a service that I can only use for myself, and it feels like they just didn’t care enough to make things right.
I’m sharing this so others know to double-check everything before signing up, because if you run into any issues, you might not get the support you’d hope for. I really wanted to love MidJourney, but this experience has left me with a bitter taste.

Respuesta de midjourney.com
Je comprend meme pas pourquoi j'ai…
Je comprend meme pas pourquoi j'ai acheté cette arnaque sérieusement. Impossible de générer des images a cause de la modération qui bride absolument tout, c'est insoutenable.

Respuesta de midjourney.com
CENSORSHIP, NO REFUNDS, NO RESPECT
This company is a joke full of neo-leftists while on the other half they are anti-woman with censorship to the fullest, when u use their own even images u can trigger their censor filters when any girl has even her shoulders visible. They think of censorship like if it was a HARAM. They do not care also about refunds, despite law in EU allowing us to cancel anything up to two weeks when not used they do not respect that. They are overpriced for most people and alternatives are there. You will be shun if u criticize them by anything. Back in 2023 it was good, but now, even random things trigger their filters like "glasses" for example and I'm not joking, their discord is swampt in reports about random things triggering their filter that doesn't work as indented for over 4 months.

Respuesta de midjourney.com
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