Helpful, patient staff. Sadly didn’t have 1/2 sizes so didn’t purchase what I went for but found other items to buy instead. I did write a review berating that I was not awarded my ‘BLUELIGHT’ discou... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The shoes I ordered were delivered very quickly by Royal Mail. I was kept well informed of the delivery process by Millets.
La empresa ha respondido
Interesting reading reviews and how many mention staff by name and how helpful they were. I saw two staff in the store I went into, both pleasant enough, but did I know who they were? Not a clue.
La empresa ha respondido
Both members of staff in today were super helpful, kind, and knowledgeable. I’ve shopped at the Brighton Millets several times and honestly it’s always a great experience. Whether it’s knowledge aroun... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa y equipos para actividades al aire libre
- Tienda de ropa deportiva
- Tienda de bolsos y equipaje
- Tienda de artículos de campamento
Sobre Millets - Brighton
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Información de contacto
Unit 3, Air Street, BN1 3FB, Brighton, Reino Unido
- 01273 964665
5,0
Excelente
302 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Millets - Brighton
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Came in with my dogs to buy walking…
Came in with my dogs to buy walking shoes; the selection was very good for a small store and In the end I settled for a pair of rambling boots! I’m no rambler but I can’t wait to wear them out !!
16 de agosto de 2023
Opinión espontánea
Respuesta de Millets - Brighton
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Excellent service
I was treated really well, the employees were extremely attentive and helpful. They both showed me where I could get exactly what I wanted and offered me a cheaper option. They were friendly. I would recommend this store to my friends and family.
26 de julio de 2023
Opinión espontánea
Respuesta de Millets - Brighton
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
always excellent at Brighton Millets!
always excellent at Brighton Millets!
thanks Jason!!
11 de agosto de 2023
Opinión espontánea
Respuesta de Millets - Brighton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Very helpful
Came in today to get some last minute bits for a festival, staff were absolutely amazing and super helpful, store manager Nathan was super polite and very professional with a lot knowledge about all the products, would definitely recommend 💪
9 de agosto de 2023
Opinión espontánea
Respuesta de Millets - Brighton
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Great customer service Alfie and Nathan…
Great customer service Alfie and Nathan were very helpful when looking for a good sleeping mat for festivals. will be returning
1 de junio de 2023
Opinión espontánea
Respuesta de Millets - Brighton
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Jason from millets Brighton was great
Jason from millets Brighton was great, helped me work out which waterproof was the best for me, great prices too!
4 de agosto de 2023
Opinión espontánea
Respuesta de Millets - Brighton
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Excellent product
Excellent product, less than half price, very friendly and helpful staff. Thank you.
2 de agosto de 2023
Opinión espontánea
Respuesta de Millets - Brighton
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Millets Brighton recommended
I bought some new boots in the Brighton Millets shop today. The staff member (Nathan) was friendly and provided very good product advice.
29 de julio de 2023
Opinión espontánea
Respuesta de Millets - Brighton
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
A Cosy shop tucked away in Brighton
A Cosy shop tucked away in Brighton. Always a good deal and the staff look friendly and busy!
19 de julio de 2023
Opinión espontánea
Respuesta de Millets - Brighton
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Had a issue with a pair of faulty walking
Had a issue with a pair of walking boots, afer a inspection and adv o only had a bank statemet they mived the earth to assist which resulted in a updale which i was happy to take thanks again nathan and lewis from the brighton store based on this interaction i will be shopping with u for years 😀!!! Pay rises needed
14 de julio de 2023
Opinión espontánea
Respuesta de Millets - Brighton
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
I wanted to buy a decent pair of…
I wanted to buy a decent pair of walking shoes to get me through the preparation and taking part in a walking marathon. I walked into the Brighton store and was served by a very polite, patient and knowledgeable young man who not only advised me fully on what I should be looking for but took the time and trouble to ensure I had the very best fit. Me and my Merrells walking shoes are best of friends already. 10/10 for everything
4 de julio de 2023
Opinión espontánea
Respuesta de Millets - Brighton
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Helpful staff who sorted out some…
Helpful staff who sorted out some summer shorts.
3 de julio de 2023
Respuesta de Millets - Brighton
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Great little shop in Brighton …
This was our first time in Millet’s shop in Brighton and we had a very positive shopping experience. The quality of the items sold seems really good and Mike was very friendly and helpful in assisting us to buy trekking shoes for our trip. We will certainly consider going to Millet again if we need to buy other outdoor clothes and equipment.
27 de junio de 2023
Opinión espontánea
Respuesta de Millets - Brighton
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Nathan in the Brighton shop was…
Nathan in the Brighton shop was extremely charming and helpful. Sorted out replacement of a faulty gas stove for me.
11 de junio de 2023
Opinión espontánea
Respuesta de Millets - Brighton
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Nathan was a star!
Nathan the store manager was an absolute star, he helped us set up two tents in store to help us decide which to buy! Would 100% recommend.
11 de junio de 2023
Opinión espontánea
Respuesta de Millets - Brighton
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
The service was amazing and the…
The service was amazing and the knowledge of what kind of walking saddles I needed for my travels was really informative and helpful! I also bought a kayak which was fantastic as we will get such a lot of use out of that this summer. Thank you for such a knowledgeable a lovely experience. Can't recommend this shop and the staff highly enough! X
5 de junio de 2023
Opinión espontánea
Respuesta de Millets - Brighton
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
I went to buy a tent and some camping…
I went to buy a tent and some camping equipment and as I am a novice and 70 years old I was a bit clueless. Nathan the young man who served me was so helpful and patient, he advised me on the ease of setting up and packing away tents and even sorted out the combination lock I bought.
5 de junio de 2023
Opinión espontánea
Respuesta de Millets - Brighton
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Great Customer Service
Amazing customer service from Finley. He was great at answering questions and guiding me around the store.
5 de junio de 2023
Opinión espontánea
Respuesta de Millets - Brighton
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Excellent customer service
3 de junio de 2023
Opinión espontánea
Respuesta de Millets - Brighton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.