Unable to make a warranty return on some leaking boots because the shop in Eastbourne has closed down. The online Portal does not include any information about warranties or returns outside the in... Ver más
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Unable to make a warranty return on some leaking boots because the shop in Eastbourne has closed down. The online Portal does not include any information about warranties or returns outside the in... Ver más
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Eastbourne Branch Mon 16SEP24 15:06 In Store Receipt: 00300-2-86709 Kiosk Ref: 360130925 For Delivery Receipt: Order Number: 360130925 Assistant Henry Mason :- Henry helped by explaining the i... Ver más
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Alison was amazing today with my son, she made great recommendations. She let us take our time in trying on the shoes and she gave lots of explanations for each types of boot/shoe. Very patient, kind... Ver más
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Having severe osteoarthritis in my big toe joints I needed to replace my walking boots with something wider fitting and more comfortable to walk my dog in the forest. Lauren was so helpful and pat... Ver más
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146/148 Terminus Road, BN21 3AN, Eeastbourne, Reino Unido
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Came in today to get my sister her stuff for forest school and was amazing service and was helped so much by Phil he was very approachable and made the whole experience shopping there a lot better! Will be back! Thank you for the amazing service

Respuesta de Millets - Eastbourne
Great range of shoes available. Fantastic service from Phil who really knows his shoes and was incredibly helpful.

Respuesta de Millets - Eastbourne
Went to buy walking shoes for my charity Sahara trek for St Wilfrid's Hospice next year. Assisted by Phil, who was extremely knowledgeable and helpful. Measured my feet and advised on the best types of boots and also advised re socks and avoiding blisters. Felt confident that the advice I was being given was honest.

Respuesta de Millets - Eastbourne
Phil and all the staff are absolutely fantastic 👏
It's a joy to shop in this store ✨️ because of the amazing staff !!
They should all get a bonus for their work ethic and knowledge of the products on offer .

Respuesta de Millets - Eastbourne
Phil was very helpful. Despite a busy shop and helping two others plus myself to fit new shoes. I eventually bought two pairs due to his assistance.

Respuesta de Millets - Eastbourne
Excellent service when I had a rucksack fitted.
Staff of the Millets team Eastbourne, are a credit to your company, knowledgable and so helpful.
Thank you.

Respuesta de Millets - Eastbourne
I was served by Henry today. In spite of being up to his ears in work he took plenty of time to explain two water-proofing products to me. He was helpful and professional, and drew a smiley face on my receipt.

Respuesta de Millets - Eastbourne
I really appreciated Henry’s low (no) pressure sales technique and kind patience! Must have tried on a dozen pairs of boots and am super happy with what I’ve got!

Respuesta de Millets - Eastbourne
The sales assistant, Phil, took time to make sure I had a choice of walking boots to decide on. He explained the best fit and type of boot for the amount and type of walking I do. It was a personal experience, which I have not had in a shop for a long time.

Respuesta de Millets - Eastbourne
Lovely staff, found just what I was looking for in store. Lots of useful items in there and neat and tidy store.

Respuesta de Millets - Eastbourne
Went into store to buy some items for my sons DofE. Phil was super helpful, passionate and very knowledgeable. We already had a bag, but he provided some guidance on the correct ‘fitting’ for the bag we have…made a huge difference. Highly recommend store for products and service received. Thank you Phil!

Respuesta de Millets - Eastbourne
We dealt with a gentleman called Phil. He went out of his way to help us. He was pleasant and polite throughout. He made suggestions with some of the products we brought. Really fantastic customer service from him. Thank you Phil

Respuesta de Millets - Eastbourne
Phil was very helpful and had great
Knowledge on shoe sizing.
It was a pleasant change to find someone who actually measured feet to get the correct size.

Respuesta de Millets - Eastbourne
Phil at Eastbourne is excellent. Absolutely amazing at supporting you when looking for hiking boots. Single handedly managed 5 customers, all demanding his attention, all searching for the perfect fit without getting flustered or overwhelmed. Kept everyone happy by clear and polite communication at all times. The service he provided was old school service, he was knowledgeable, he was thorough and he made sure you didn't leave with something you weren't 100% happy with. Even though my perfect shoe wasn't in stock, you can be sure I'll be going back to Phil again when his delivery comes in. Thanks Phil, you took the stress out of hiking boot shopping.😊

Respuesta de Millets - Eastbourne
Lovely experience with Phil, very knowledgeable

Respuesta de Millets - Eastbourne
I bought a rucksack and the assistant that served me , Phil was extremely helpful and knowledgeable about the right fit for comfort and ease.
He was very polite.

Respuesta de Millets - Eastbourne
I visited Millets Eastbourne today to purchase a pair of sandals.
The store was tidy and looked inviting. The staff were friendly and welcoming and happy to assist in finding a suitable pair.
Lauren was particularly helpful, fetching several pairs and suggesting different options.
I will definitely look forward to visiting the store in the future.

Respuesta de Millets - Eastbourne
Henry was a great Millets ambassador . From taking my initial telephone call to check stock (he was so helpful and polite) to me coming in to the store to buy the item he had put aside for me.
He was also able to verify and match the discount code I had found online saving me 15%!
A great role model for young retail execs. If only they could all follow his lead!
Made the shopping experience so much better than a faceless online process. Well done, Henry, and thank you.

Respuesta de Millets - Eastbourne
Thank you, Phil for all your help this afternoon.

Respuesta de Millets - Eastbourne
Phil was amazingly helpful and found me the perfect coat.

Respuesta de Millets - Eastbourne
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