*Renewal Fraud* Beware of Mobilo's billing practices. I signed up 2 years back and today On oct 16th , I was automatically charged $180 for an annual subscription. I canceled right away and asked for... Ver más
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*Renewal Fraud* Beware of Mobilo's billing practices. I signed up 2 years back and today On oct 16th , I was automatically charged $180 for an annual subscription. I canceled right away and asked for... Ver más
La empresa ha respondido
Do not use Mobilo, they will charge you without any warning. Even when they previously stated no charge will be made. They will just send you a bill that your account has been charged without any refu... Ver más
La empresa ha respondido
Amazing. Fast, good quality and personalized follow ups by the team throughout our orders. We were not an easy client because we had different batches or orders to make, and some deadlines wer... Ver más
Nathaly was great. She was very patient with me during what I considered to be a complicated set up process. She is certainly a secret to your customer service experience and success. I have hired tho... Ver más
La empresa ha respondido
For people that want to make a great first impression. Tap your card on a phone and a link opens with your contact details. Just. Like That.
1178 Broadway 2nd Floor #1021, 10001, New York, Estados Unidos
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Ha contestado el 75% de las opiniones negativas
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Connor is a real rockstar! Everything went smoothly!! great job, Connor. Loving our new Mobilo's cards!
Conor has been amazing. Attending to our needs so quickly and always available for anything we need. A true superstar!
Best company ever!!! Great responsive customer service. Highly recommended!
I was very pleased with assistance I received. I have enjoyed using Mobilo and am looking forward to taking our use of the product to the next level.
Conor you have been amazing - so helpful - thank you! 5***** from us
I placed a paid order for 5 metal cards for my company's leadership team just over a month ago with the intention of using this product at trade shows and eventually rolling it out to our whole team. Unfortunately when the cards arrived, the RFID feature was completely unfunctional on all devices we tested, even after watching the tutorial videos provided by Mobilo, and walking through the process with their staff.
When I shared this info with their team, they told me that before helping me, they would first like to know if I intended to purchase cards for more of the team. This felt like a red flag, and seemed to imply that the resolution of this issue (providing functioning cards, which we paid for) might be contingent on us committing to a bigger purchase.
Eventually a member of their support and sales team asked me to set up a call, the first half of which was more of a sales pitch, focused once again on asking if I would be looking to purchase even more cards, to which I responded "not at this time, since the current cards I have already purchased don't work."
Finally the agent admitted that the company has issues with the metal cards, and offered to send replacement plastic cards to test, which I agreed to. After two weeks the new batch of cards arrived and I was extremely disappointed to find that all of them were printed with the names of one of Mobilo's employees instead of our own team's.
This whole experience left a bad taste in my mouth and seemed like it had the potential to be a scam.
I eventually did receive a refund for the non functioning metal cards but am stuck with the $80 customs fee that I paid.
Whenever I contact Mobilo for a request, their service has been amazing. Nothing is too much trouble and they are very helpful.
Problem with the license and got solved by the help of the support
Mobilo only cares to get your money. The only time that ongoing technical issues were addressed was when Mobilo was trying to get us to renew the card or increase the number of licenses that our company was using.
There are much better digital cards on the market.
The system you put together is amazing. Having the dashboard, the landing page, all the integrations, the ability to see where people scanned your card, the options for the card itself, the keyfob, RFID. And all of that for the price is what blows my mind. I am trying to get our company to use your service. So glad I found you guys!!
Having bought mine, I've now persuaded other friends to get one and we are all delighted. The ordering experience was great, the design of the cards flawless, and the delivery mechanism transparent and swift, so that bit went swimmingly. We all experienced teething issues with setting up the cards once we received them but once we contacted their support desk, we were overwhelmed by the desire and dedication of the support staff. They were efficient, friendly, incredibly responsive and... well.. supportive. So very quickly we were all set up and running with our cards. I absolutely love mine, and in a world where we strive to stand out from the crowd, my Mobilo card certainly helps me to do that.
Very professional and responsive company. Great price value. Perhaps in the future the company could offer additional colours, styles, fonts and card engraving and type. Also the design website could be more user friendly, it was challenging to navigate as errors were popping up. Also it would be nice to first design the card then pay as opposed to pay then go back to log in to configure. Less steps for a client the better😉. Otherwise VERY helpful team, polite and attentive and great prices. I’m excited to receive my card!
Firstly, the card is all I require from a smart business card. Second, the service and attention to detail is fantastic at Mobilo.
This is the second company that I have worked for, that I have created a Mobilo card for, and encouraged my colleagues to obtain their smart cards from.
Great job Mobilo!
The first disappointment I had was to find a Get Mobilo with a promotional link to your company in my contacts list. This card was meant to be shared with other people, I don’t want to be promoting another company other than mine. Imagine ordering paper business cards and finding a promotional line of the company that printed them.
The support team was kind enough to upgraded me to a 1-Year complimentary Teams license which removes that field. However a Teams license is not what I need.
The other issue I found is that the social media list of links (when added) comes before my main website and mail address.I would prefer to have the main section Personal Details and Contact Information appearing first, followed by the Social and the rest.
All other issues I experienced can be illustrated by the long string of interactions with your support team.
In short, this card needs further development, as a smartcard it's useless.
Really good business card for minimal money. Superb for lead capture, and as a normal card with extra key fob etc thrown in.
Just damn good!
Mobilo is a great service to enhance your business networking performance. I really like the evolution from disposable business cards to a virtual one; they have a few different designs to pick from and a great interface to add a lot of your links.
The customer service, I would say, is excellent and they really want to ensure your satisfaction. In particular, Mauricio has been great.
I am glad to have chosen them and to have them with me in my networking journey. Highly recommend! :)
Mobilo provides an exceptional customer experience! From marketing to sales to onboarding, everything was top-notch. We were particularly impressed with the responsiveness of the team and their commitment to eco-friendly solutions. As a company that prioritizes sustainability, we were thrilled to discover Mobilo's wood cards. And the fact that they plant a tree for every card sold further solidified our decision. Highly recommend!
Great concept, and I received my metal card today. I like the weight and feel of the card. A couple of things disappointed me:
1. My company logo has multiple colours, and the Mobile system wasn't able to handle it even when I converted to monochrome. So I removed the logo altogether rather than show only parts of it in the card.
2. The QR code on the back of the card is a sticker rather than engraving on the card, which looks temporary and cheap.
The app is ok, and allows you to design a nice digital card once scanned, and I've had good feedback on that.
Excellent product. I hit a few self created hitches, and the Customer service team were refreshingly quick to respond and eager to solve. The card took a while to get to me, but I fear that was more the Irish postal service, vs Mobilo. Just a great experience thus far, and has already paid dividends with its use at meetings and conferences since I got my card.
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