Mollies Sweet Shop Opiniones 

1797
•
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The order came all as expected however I have noticed the range available on the website has decreased drastically, I used to enjoy the wide variety available but perhaps they have now stopped this. A... Ver más

Valorada con 3 estrellas sobre 5

The package and content are well protected to avoid damage during transit. However, I am disappointed to receive 2 x PEZ Lion King Nala under SKU QQW-017. It should be 1 x PEZ Lion King Nala & 1 x PEZ... Ver más

Valorada con 5 estrellas sobre 5

We ordered the £20 mystery box, firstly we were impressed by the quick account set up and then the quick and efficent delivery, we were updated every step of the way where our package was. I had bro... Ver más

Valorada con 2 estrellas sobre 5

Bit disappointed. Ordered 4 Caramello Koalas but got sent 4 giant Freddos instead. I decided to overlook it because I like Freddos anyway. But just went to open one and it looked odd, white coating (... Ver más

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3,7

Medio

TrustScore: 3.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(1797)

16 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

TERRIBLE SERVICE

PAID FOR NEXT DAY DELIVERY. A WEEK LATER STILL NOTHING. SENT 4 EMAILS, 1 ONLINE FORM ON WEBSITE AND EVEN TRIED ON TIKTOK BUT AM STILL BEING IGNORED. NO TELEPHONE NUMBER SUPPLIED SO I CANT EVEN CALL THEM. THESE WERE FOR MY DAUGHTERS BIRTHDAY WHICH IS WHY I SPENT EXTRA TO GET NEXT DAY DELIVERY. THEY COULD AT LEAST HAVE THE DECENCY TO REPLY TO MY COUNTLESS MESSAGES.

19 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Out of date or no date at all

I ordered a big mystery box , more than half the content was out of date or had no date on at all so I was unable to gift it. There was no mention of anything being out of date in the description

3 de octubre de 2024
Valorada con 5 estrellas sobre 5

Excellent customer service

Some of my order was left behind- it was immediately dispatched by a very helpful customer service lady.
Mistakes happen, it’s how they are rectified that shows how good a company really is.

29 de agosto de 2024
Valorada con 1 estrellas sobre 5

Poor

Still awaiting delivery and awaiting a response from numerous emails I sent.. Will be not using again and will demand a refund.

6 de julio de 2024
Valorada con 5 estrellas sobre 5

Trustworthy company

I do an order with Mollies every couple of months and they are perfect. Lovely variety of sweets and always really quick to dispatch. I’ve never had any issues with them.

10 de julio de 2024
Valorada con 4 estrellas sobre 5

Mystery box was jam packed

Mystery box was jam packed, lots of big packs of sweets and chocolates, really good value for money!

The only thing that let it down was a few items being 6 months past their best before, that was a bit too past the date for me personally.

However, it was birthday present and the recipient was really pleased! I will be purchasing again

4 de julio de 2024
Valorada con 1 estrellas sobre 5

Some items were missing and no refund

Some items were missing. When I emailed they got back to me a week later to say they had refunded me even though they hadn’t. I had also complained about three dip dabs that were hard and had clearly gone off. I sent pictures of them along with the email explaining that no they hadn’t refunded me and I have heard nothing since.

31 de mayo de 2024
Valorada con 1 estrellas sobre 5

Poor poor service/comms

I rate zero as no parcel received by DPD or myself. And no reply to email sent to Mollies. Absolutely rubbish service/communication I asked for a full refund including the express postage with nil response. I would not recommend this company at all

2 de junio de 2024

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