The staff is very patient, take time to gather, process my information and provide professional advises on relevant areas that I asked for and more. A follow-up summary was very useful for further act... Ver más

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Consulta las opiniones de los clientes
Spoke to a rude, unhelpful and cold advisor when calling for advice about a complicated pension situation for which I could not find any advice on the Internet. Kept interrupting me whilst I was try... Ver más
La empresa ha respondido
What a great service that is provided by pension wise/money helper. I had not a clue about my pension options but I spoke with a very knowledgeable gentleman who was very patient with me and understoo... Ver más
La empresa ha respondido
Very professional and at anytime. I didn’t understand anything. They would repeat it and try an easier way for me to understand. Covered everything I needed to know. Included Spam and internet safety... Ver más
La empresa ha respondido
Información sobre la empresa
- Fondo de pensiones
- Asesor financiero
- Planificador financiero
- Servicio financiero no bancario
- Oficina de pensiones
- Proveedor de planes de jubilación
Sobre moneyhelper.org.uk (incl. pensionwise.gov.uk)
Escrito por la empresa
Making your money and pension choices clearer
MoneyHelper offers you clear money and pensions guidance that’s quick to find and easy to use. Our service is backed by government and provided through the Money and Pensions Service.
Whatever your circumstances, we’re on your side. Our website, helplines, webchat and email services can answer your questions in the way that suits you best.
MoneyHelper also provides Pension Wise, a free and impartial government service to help you understand the different ways you can take your pension pot with our one-hour appointments.
You can get an appointment if you have a UK-based defined contribution pension and are:
- 50 or over
- or under 50 and:
- inherited someone else's pension, or
- are retiring early due to poor health.
We can also help you:
- deal with debt
- reduce your spending and build up savings
- navigate life events such as redundancy, relationship breakdown, retirement or bereavement
- budget for bills or major purchases
- learn about mortgages and renting
- find out about extra benefits and entitlements
- report financial scams or fraud.
How to find us
Online:
- Visit moneyhelper.org.uk where you can also start our webchat and WhatsApp services or book a Pension Wise appointment at Pension Wise appointment options/MoneyHelper
Phone
- Money and Pensions guidance:0800 011 3797
- Money and Pensions guidance from overseas: +44 20 7932 5780
- Money and Pensions guidance (Welsh) 0800 756 1012
- If you’re self-employed: 0345 602 7021
- Use Relay UK to type messages using a textphone or app: "Relay UK - homepage | Relay UK
- Report scams or fraud: 0800 011 3797
- Book a Pension Wise appointment: 0800 138 3944
- Pension Wise appointment from overseas+44 20 3733 3495.
Información de contacto
Reino Unido
- www.moneyhelper.org.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 96% de las opiniones negativas
Suele responder en menos de 1 semana
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My experience with you was very good
My experience with you was very good, I got all the information and guidance that I needed which helped me to contact the right people and the right departments, and also guiding me to make the right and best decision.

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)
0 star review not possible but this…
0 star review not possible but this service was useless. Was unable to give any advice at all, could not provide any guidance , connection to adviser or provide any alternative to pursue. Awful and distressing experience.

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)
Quick, straight forward, helpful advice
I got an appointment straight away and my options were explained clearly. I was able to take the info and explore further at my leisure. The advisor was extremely competent and a good communicator. It felt safe and worthwhile.
Really clear, helpful, patient information
Really clear, helpful, patient advice, checking I understood and was happy with the info, would recommend.

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)
An excellent and valuable service to pensioner
The agent was very knowledgeable and professional.

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)
Good easy advice.

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)
Pension plans
Contacted pension wise to discuss my options for retirement everything was very professional and explained very clearly.
Would highly recommend

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)
Pension Wise Service is MUST for those considering options
Easy to book appointment through website.
Pension Wise agent took the time to understand me, my requirements and talked me through the options available for my Defined Contribution pension.
The guidance (NOT financial advice) offered was talked through in detail and I was allowed to ask as many questions as needed to allow me to understand my options. I was provided with a detailed summary after the call and I now feel more confident around what questions I need to ask my pension provider.
For anyone who is over 50 and is thinking about retirement options, I would recommend booking your appointment with Pension Wise as soon as possible.
Extremely professional service which is free to use

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)
They told me everything I needed to…
They told me everything I needed to know regarding a letter I received from my private pension provider the information they gave me was first class !

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)
Great assistance from Money Helper
The Money Helper agent really helped to clarify the pension options available to me. All of my queries and concerns were addressed to give me confidence to move forward and resolve my issues.

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)
Pension queries.
Overall my experience of dealing with Moneyhelper was fairly helpful & the operative explained what information, documents would be needed to help with my pension queries.

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)
MoneyHelper agents
The agents, to whom I spoke to arrange and then reschedule a telephone appointment, were informative and empathetic.
The ensured, in a friendly and professional manner that I will be fully prepared for my consultation in August.
I recommend the MoneyHelper service to anyone who wants/doesn't know how to make the most efficient use of their pension savings.

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)
I was recommended to use after using …
I was recommended to use after using travel insurance compare sites that were quoting higher figures for my age and medical background. Medical helper gave me three companies that might offer better quotes and one of them were able to come in £100 cheaper than I had found elsewhere.

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)
Easy to talk to and efficient service
Easy to talk to and efficient service

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)
The gentleman I spoke to was very…
The gentleman I spoke to was very helpful, understanding and had great knowledge. He really helped me understand my options and explained them is easy terms

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)
Great communication
Easy to contact service,no long call waiting
I had a question to ask ,it was dealt with in a professional and empathetic way .
Therefore l would use again if required recommended to family and friends .
The representative was understanding of my hearing difficulties.

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)
Extremely knowledgeable and full explanation of my options
Knowledgeable professional patient and extremely empathetic covered everything I was hoping answered in a thorough way.
Thank you for knowledge grateful

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)
A kind, helpful agent
Getting to talk to an agent after a chatbot interaction. The agent was a lovely person, keen to help and very understanding.

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)
This organization is just a data…
This organization is just a data collection organisation. They want to know everything about you, pensions, savings , income, assets and family. They then say we cant offer you advice as its against protocol. My adviser didnt advise anything. He left recording every minute detail about me and then offered me nothing. Government data collection that's all it is. Waste of my time.

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)
The consultant was very professional as…
The consultant was very professional as ND had vast knowledge of the pension minefield. Plus he was totally aware of my needs and gave advice accordingly. Highly recommended.

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)
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