Banner for moneyhelper.org.uk (incl. pensionwise.gov.uk)

moneyhelper.org.uk (incl. pensionwise.gov.uk) Opiniones 

312
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff is very patient, take time to gather, process my information and provide professional advises on relevant areas that I asked for and more. A follow-up summary was very useful for further act... Ver más

Valorada con 1 estrellas sobre 5

Spoke to a rude, unhelpful and cold advisor when calling for advice about a complicated pension situation for which I could not find any advice on the Internet. Kept interrupting me whilst I was try... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What a great service that is provided by pension wise/money helper. I had not a clue about my pension options but I spoke with a very knowledgeable gentleman who was very patient with me and understoo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very professional and at anytime. I didn’t understand anything. They would repeat it and try an easier way for me to understand. Covered everything I needed to know. Included Spam and internet safety... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fondo de pensiones
  2. Asesor financiero
  3. Planificador financiero
  4. Servicio financiero no bancario
  5. Oficina de pensiones
  6. Proveedor de planes de jubilación

Sobre moneyhelper.org.uk (incl. pensionwise.gov.uk)

Escrito por la empresa

Making your money and pension choices clearer

MoneyHelper offers you clear money and pensions guidance that’s quick to find and easy to use. Our service is backed by government and provided through the Money and Pensions Service.

Whatever your circumstances, we’re on your side. Our website, helplines, webchat and email services can answer your questions in the way that suits you best.

MoneyHelper also provides Pension Wise, a free and impartial government service to help you understand the different ways you can take your pension pot with our one-hour appointments.

You can get an appointment if you have a UK-based defined contribution pension and are:

  • 50 or over
  • or under 50 and:
  • inherited someone else's pension, or
  • are retiring early due to poor health.

We can also help you:

  • deal with debt
  • reduce your spending and build up savings
  • navigate life events such as redundancy, relationship breakdown, retirement or bereavement
  • budget for bills or major purchases
  • learn about mortgages and renting
  • find out about extra benefits and entitlements
  • report financial scams or fraud.
 

How to find us

Online:

Phone


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

312 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 96% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(312)

222 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

MoneyHelper advisor

MoneyHelper advisor was very helpful

1 de junio de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valorada con 5 estrellas sobre 5

Defined Contributions, different options

Until I spoke to Pension Wise I was unaware of the varied options which could be considered with "Defined Contributions". The adviser was able to detail these and provide follow up information.

29 de mayo de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valorada con 5 estrellas sobre 5

Pension queries

Was great to be able to phone the number and speak to a real person that could explain to me my pension queries in a way that I completely understood.
Very friendly, knowledgeable and patient staff, I would highly recommend this service.

8 de junio de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valorada con 5 estrellas sobre 5

Accessible and easy to Use

Money Helper was accessible and easy to book. It was brilliant to speak to someone in person on the phone to do this. The Advisor was very professional and diplomatic and an excellent listener! He was able to cover all areas of my queries.

10 de junio de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valorada con 5 estrellas sobre 5

For free advice

For free advice, this was the best place to discuss my pension issues.

Have taken advice from private firms ,in the past 2 years, who were never as good!

12 de junio de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valorada con 5 estrellas sobre 5

A great service

The money helper person I spoke to was really knowledgeable and able to explain things clearly and slowly. I highly recommend this service.

10 de junio de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valorada con 5 estrellas sobre 5

Fantastic information given by Pension Wise

Jenni who I spoke to regarding my DC Pension was so on the ball, Jenni answered all my questions without me even having to say what I needed to know. I had a list and Jenni covered them all during our call. In fact I missed my original call from pension wise due to my phone not working properly, I had to wait 2 months for that appt in the first place as they are so busy, when I told Jenni that I needed to speak to someone urgently after missing my call Jenni sorted out my problem. It was well worth the wait of 2 months. I was actually nearly crying when Jenni said she would help me after speaking to her supervisor as Jenni had her own quota of calls to take too. Her supervisor gave Jenni permission to talk me through my pension options, Great service, could not have been any better.

3 de junio de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valorada con 5 estrellas sobre 5

Very knowledgeable advisor

Very knowledgeable advisor . Knew all the answers to my specific questions. Very helpful and informative.

5 de junio de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valorada con 5 estrellas sobre 5

A brilliant service!

All the representatives were patient, knowledgeable, and fully equipped to answer my questions. I was very impressed by the first class service. Thankyou!

4 de junio de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valorada con 5 estrellas sobre 5

So helpful and put me at ease I would…

So helpful and put me at ease I would highly recommend this service thanks to all the amazing support

3 de junio de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valorada con 5 estrellas sobre 5

Professional services

Professional services. My appointment was with liz ,which was very good .

9 de junio de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valorada con 5 estrellas sobre 5

Travel insurance including Pre medical conditions

Very helpful advice on obtaining travel insurance
to include pre medicsl conditions.
Friendly engaging prtson

28 de mayo de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valorada con 5 estrellas sobre 5

Great

Very professional and knowledgable

3 de junio de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valorada con 5 estrellas sobre 5

Great help and accurate information about a very technical state pension question.

The agent with whom I spoke was very knowledgeable and helpful and of huge assistance in clarifying very technical issues relating to lump sum payment of state pension. She had a very lengthy telephone conversation with me and sent helpful links by email. She was able to clarify an aspect on which incorrect information had been given by DWP which had caused confusion. She took time going over the detail and the conversation wasn't rushed which was also very helpful. Would recommend very highly.

21 de mayo de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valorada con 5 estrellas sobre 5

Pension guidance

I received a very good professional and helpful pension guidance from Pension wise.

20 de mayo de 2026
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valorada con 5 estrellas sobre 5

Retirement pension

Jag explained everything to me which was quite easy to understand about my finances.
Made me at ease and comfortable to talk to many thanks.

28 de mayo de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valorada con 1 estrellas sobre 5

Waste of time Didn't even reply

Waste of time Didn't even reply

22 de mayo de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re sorry your experience with our service wasn’t what you expected.

Please email us at contact@maps.org.uk so we can look into what happened.

Thank you.

Valorada con 5 estrellas sobre 5

Clear advice

Clear advice precisely tailored to my question, acceptably fast serice

26 de mayo de 2026
Opinión espontánea
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Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valorada con 4 estrellas sobre 5

A USEFUL FOLLOW-UP FROM PENSION-WISE

It has been very useful to get a questionnaire today from Pension Wise - as a follow-up to a very helpful talk with me, by phone, about my options at the end of April. I have since checked out various options and spoken to others, including staff at my pension company - and thinking further about the questions today I will review my paper-work once more.

28 de mayo de 2026
Opinión espontánea
Logotipo de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Respuesta de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

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