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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Karen and Mark have been incredibly helpful throughout the whole process of getting my daughter the right wheelchair that will meet her needs and obtaining charity funding. We can't thank them enough... Ver más

Valorada con 5 estrellas sobre 5

Motus medical were great from the start! Karen was very informative and helped with any issues filling out forms, Helping with Grants etc. Her response to queries was very quick. The engineers that... Ver más

Valorada con 5 estrellas sobre 5

The charity funded wheelchair for my daughter and custom made it for he it has completely transformed her daily life. She is now able to be more independent again, which has made her so happy. The whe... Ver más

Valorada con 4 estrellas sobre 5

Quick to answer calls Quick to find answers Very good demonstration All very polite Not so good at being proactive, feeding back to customer when delivery date has changed / expired. So so at ke... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad
  2. Proveedor de equipos para discapacitados
  3. Proveedor de equipamiento médico
  4. Servicio de reparación de sillas de ruedas
  5. Tienda de sillas de ruedas

Escrito por la empresa

Motus Medical began in 2016 when our founders looked around the industry they had spent 30 combined years in and realised it all looked a little bit… similar. It was difficult to tell one dealership from another. Clinical needs were being sacrificed just to sell standard issue products. And there just wasn’t much to choose from. We knew there was much that could be improved. Hence the formation of Motus Medical. Choosing Medical for their name committed them to the very highest standard of clinical care. Choosing Motus reflected the movement of the wheelchairs they offer. But more than that, it represented the movement forward that they wanted to inspire in the industry. The movement towards doing things differently, the movement towards doing better.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

245 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(245)

36 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

They were great at the job and very…

They were great at the job and very polite too. My off road chair gets a hard life but they maintain it and repair things when I manage to overdo things.
I will happily recommend Motus Medical to friends.

31 de enero de 2025
Valorada con 5 estrellas sobre 5

Need an electric wheelchair go to Motus Medical

Excellent communication throughout the process of ordering personalising and delivering and adjusting the chair. Karen kept me informed about progress and delivery. Duncan visited me at home to see my current chair and understand my needs. He delivered my chair and adjusted it with me in it. Motus Medical is an excellent company to purchase an electric wheelchair from. I would highly recommend them.

22 de enero de 2025
Valorada con 5 estrellas sobre 5

Great Company To Buy From

From my very first phone call to arrange a home demonstration, through to the delivery was easy. Everyone that I spoke to was friendly and helpful. Matt brought the chair home 3 weeks before Christmas which made delivery a little longer than it should have been, but it was just one of those things. When Matt delivered my chair, he spent time to make sure I was comfortable and made the small adjustments
that were necessary.

I would highly recommend the company to anybody who is looking for a new power chair. Definitely a 5 star company.

21 de enero de 2025
Valorada con 5 estrellas sobre 5

Great Service

Thank you to Motus Medical for all of their support in securing an active wheelchair for our son. We couldn't have done this without Becky's advice, help and persistence in securing funding from their charity partners and Duncan offered some great advice on the actual chair along with a speedy service. A big thank you and definitely recommended.

16 de enero de 2025
Valorada con 5 estrellas sobre 5

Excellent customer service and support…

Excellent customer service and support from all there team from choosing the wheelchair prefect for me to receiving my chair. All of the team ensured I had full support throughout my purchase and great technical support with the chair. I would 100% recommend this company for any of you mobility equipment.

13 de diciembre de 2024
Valorada con 4 estrellas sobre 5

4 Star Delivery

Would like to have given 5 stars, especially for service provided by Matt (Mohr) as he has been great. But one item wasn't correct and one item still awaiting delivery.

13 de diciembre de 2024
Valorada con 5 estrellas sobre 5

Very responsive to an emergency repair…

Very responsive to an emergency repair I needed with a degree of empathy and concern for the customer's needs and difficulties which was second to none in my experience. Sets the standard that should be followed by the whole industry!

15 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Power Chair Purchase

We purchased a power chair from Motus Medical and the service and communication throughout has been first class. Both Karen in the office and Duncan in the field have been personable, professional and customer focussed throughout. We took ownership today and had a thorough handover from Duncan.

11 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service great people

The service has been fantastic, there was a situation that could not have been anticipated. When my chair broke down before receiving my new chair from Motus, Motus were kind enough to loan me a chair. Every time I contacted then nothing was to much trouble.

7 de noviembre de 2024
Valorada con 4 estrellas sobre 5

Company excellent

Company excellent. Only reason 4* not 5 because of delay in actuality getting wheelchair which was due to its production being moved from one country to another. Rep, Mark worth his weight in gold. Admin also very efficient

6 de noviembre de 2024
Valorada con 5 estrellas sobre 5

I contacted Motus to organise a service…

I contacted Motus to organise a service of the Wheelchair that I bought from them some time ago. Request was dealt with politely and quickly and a date fixed. The engineer arrived as booked and did a great job servicing the Wheelchair which feels like new again. He was very polite and gave me a full summary of what had been done and answered my other questions.

25 de octubre de 2024
Opinión espontánea

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