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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Karen and Mark have been incredibly helpful throughout the whole process of getting my daughter the right wheelchair that will meet her needs and obtaining charity funding. We can't thank them enough... Ver más

Valorada con 5 estrellas sobre 5

Motus medical were great from the start! Karen was very informative and helped with any issues filling out forms, Helping with Grants etc. Her response to queries was very quick. The engineers that... Ver más

Valorada con 5 estrellas sobre 5

The charity funded wheelchair for my daughter and custom made it for he it has completely transformed her daily life. She is now able to be more independent again, which has made her so happy. The whe... Ver más

Valorada con 4 estrellas sobre 5

Quick to answer calls Quick to find answers Very good demonstration All very polite Not so good at being proactive, feeding back to customer when delivery date has changed / expired. So so at ke... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad
  2. Proveedor de equipos para discapacitados
  3. Proveedor de equipamiento médico
  4. Servicio de reparación de sillas de ruedas
  5. Tienda de sillas de ruedas

Escrito por la empresa

Motus Medical began in 2016 when our founders looked around the industry they had spent 30 combined years in and realised it all looked a little bit… similar. It was difficult to tell one dealership from another. Clinical needs were being sacrificed just to sell standard issue products. And there just wasn’t much to choose from. We knew there was much that could be improved. Hence the formation of Motus Medical. Choosing Medical for their name committed them to the very highest standard of clinical care. Choosing Motus reflected the movement of the wheelchairs they offer. But more than that, it represented the movement forward that they wanted to inspire in the industry. The movement towards doing things differently, the movement towards doing better.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

245 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(245)

36 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic Service from a knowledgeable company

I was hesitant about getting a new power chair but Mark, Denise and Marie made it very easy. I received my chair on 18th of June and honestly couldn't be happier. It does everything I want it to and is a breeze to drive. I highly recommend Motus Mobility and will recommend to all my power chair friends.

18 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had a home demonstration of Argon 2…

I had a home demonstration of Argon 2 manual wheelchair and was happy with the product and Mark helped my through the different add on at my maximum budget. We kept it at my budget, so i went ahead and ordered the Argon 2, they kept in touch with me with every progress. Mark is very knowledgeable and helpful. Will definitely use this company again in the near future. I'm very happy with my new Argon 2 manual wheelchair. Many thanks

4 de marzo de 2024
Valorada con 5 estrellas sobre 5

This company was great step by step the…

This company was great step by step the guided me and kept me up to date with my order as my order was running a little late they even offered to service my current wheelchair free of cost so I can still move around not many places will do that from a personal experience so thank you very much guys

3 de mayo de 2024
Valorada con 5 estrellas sobre 5

Great company was so professional and…

Great company was so professional and helpful making the whole process easy and always someone there to give you help and advice when needed. They were a real pleasure to deal with. I would definitely recommend ☆☆☆☆☆

1 de mayo de 2024
Valorada con 5 estrellas sobre 5

Great

Great, friendly and efficient service. Polite, friendly and knowledgeable engineers.

20 de marzo de 2024
Valorada con 5 estrellas sobre 5

Fab wheelchair

Duncan was amazing, he was really knowledgeable about the different wheelchairs and guided us with our decision.
The wheelchair we order was perfect and we loved the colours. My son has been self propelling ever since 👍🏻

10 de abril de 2024
Valorada con 3 estrellas sobre 5

Not value for money £160 for a service…

Not value for money £160 for a service and to not replace the anti slip strips on foot plate for this price is not what I would expect. When you are disabled you need everything to be perfect and this was the reason I booked it in for a service to put all these things right. Handles still do not feel right, had the adjust the height and they have gone lose again. However, he did do a good clean and checked the tyre pressure

14 de marzo de 2024
Valorada con 3 estrellas sobre 5

Great product, poor communication....

I was very impressed with the demonstration of a 'Triride' to improve my mobility in our rural area, but sadly disappointed by the delay in final delivery of it, which ultimately was 6-8 weeks later than I had been told. In that time nobody at Modus Medical bothered to update me on the progress of my order, despite my having paid a substantial 50% deposit.
Improved communication & consideration towards customers who have spent a substantial amount on equipment to improve their lifestyle, would make a big difference!

12 de marzo de 2024
Valorada con 5 estrellas sobre 5

were helped by a person called Becky…

We were helped by a person called Becky and she was absolutely amazing. She kept us well informed and went out of her way to ensure we got the wheels we required for our daughter. I really can’t thank her enough.

6 de marzo de 2024

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