My main issue has been the robotic responses I've received as a new account. I'm 99% certain that the 'person' responding to me is AI. I've never had a wholesaler/distributor so apathetic about trying... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
We’re new customers, but our first few orders have been fantastic! Our account manager, Megan, has been incredibly helpful, guiding us through the process and answering all our questions. Eve... Ver más
La empresa ha respondido
Was fine with my previous business but when I registered my new business, all of a sudden, im a stranger. Now their requirements to get new releases or any Pokemon TCG stock is ridiculous! You must no... Ver más
La empresa ha respondido
Spoken with Megan via email who helped answer some queries I had. Megan was very professional and fast in responding answering everything I needed with clear responses. Very easy and smooth to do busi... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Wholesale Toys By Muddleit. Wholesale Pokemon, Wholesale Trading Cards, Wholesale Games, Plush Toys, Wholesale Harry Potter, Snazaroo, Yu-Gi-Oh, LOL Dolls, Slime, Jokes & Crazes. Wholesale Distributor For UK, Ireland & Europe With Free Delivery.
Información de contacto
Reino Unido
- www.muddleit.com
3,9
Muy bueno
31 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
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Brilliant company
Brilliant company. Quick delivery, no problems.
18 de octubre de 2022
Opinión espontánea
MuddleIt are by far one of the best…
MuddleIt are by far one of the best distributors we have used. They have outstanding customer service and a even better delivery time. They offer next day delivery for all orders! We use a variety of big distributors and muddleit are in the top 5.
6 de diciembre de 2021
Opinión espontánea
Pleasant and Helpful
Very pleasant first experience compared to other wholesalers in this segment. Hannah was incredibly helpful and polite, and as a result has won my business for the foreseeable future.
Can't comment on delivery of goods just yet, but i'm sure that experience will be just as fantastic.
Thank you Hannah & MuddleIt!
14 de junio de 2021
Opinión espontánea
Good service
Very pleasant company to deal with. They ensure their customers can get some stock at least during times when stock allocations from the factory are tough
12 de abril de 2021
Opinión espontánea
Excellent Customer Experience
I have been using Muddleit for a while, I love that I can pick up the phone and speak to customer service at any time.
As a small purchaser with very limited funds and storage space, the Muddleit team has never attempted to aggressively use sales techniques that would make me feel uncomfortable and sort other suppliers.
If I have an issue with an item, the service has been excellent.
The only issue recently has been with obtaining particular stock items, which I believe is out of their control
26 de marzo de 2021
Opinión espontánea
Amazing Company! Highly Recommend.
Amazing Company! 5 Stars.
We were contacted a few years ago by Muddleit and decided to give them a go and we are over the moon. They work hard to get us our stock and the range of stock they supply us is excellent. Shipping is very fast and the staff take a personal hand in helping your company as best they can for sales. I would highly recommend to anyone looking to do business with them.
11 de marzo de 2021
Opinión espontánea
Great people, fast delivery.
The people you speak to on the phone are lovely and very helpful. Received my first order and very happy
6 de marzo de 2021
Opinión espontánea
Dealt with Ben and Ellie
Dealt with Ben and Ellie. Couldn’t pay immediately so they kept my allocation until i could pay. Good service very pleased, would recommend, would use again.
21 de septiembre de 2020
Opinión espontánea
Excellent Company
Excellent customer care and a very approachable company. I have just started a company selling trading cards and after phoning around various distributors, they were the only ones willing to actually discuss the matter with me rather than just sending me to there website, also the only ones who didn't have a "stonewall" attitude. I have ordered a single box of cards so far and am looking forward to making more purchases from them in the future
25 de agosto de 2020
Opinión espontánea
This would of probably been a five star…
This would of probably been a five star review if preorders could actually be paid for in advance so you know you've secured the items products from this place are high quality only found the site by chance after another company let me down other than preorder email & name thing not a bad thing to say about Muddle It
8 de marzo de 2020
Opinión espontánea
Respuesta de Muddleit
Thank you so much for your review it's much appreciated.
We don't like to take prepayment from our customers until the stock has arrived in our warehouse. This is just because we wouldn't want to let you down in anyway if for example we get allocated or our order gets delayed.
Please be aware that this company is…Not notifying customers of price increses
Please be aware that this company is not one to be dealt with. Last year I purchased all my snazaroo face paints from them at a discounted price. This year when ordering my Halloween supply each tub has gone up by 39 pence plus vat. I was not notified by the company of the price increase. The girl I dealt with was Carla so if you do purchase with this company please get everything in writing. This mistake has cost me a lot of money
8 de octubre de 2019
Opinión espontánea
Respuesta de Muddleit
I am extremely sorry to hear you are not happy with how your order was dealt with. Unfortunately, back in January this year our supplier put the cost price up of Snazaroo Face Paints. They also increased the rrp at the same time. We always try to inform customers of these increases at the time. Carla contacted you on many occasions in January but your staff said you were unavailable to speak to. All our prices are available to see on our website at all times.
I do feel that it’s unfair of you to say we are not a company to deal with. We have been established 13 years, have 1000’s of happy customers & have never had a bad review in all this time.
My Office Manager also tried to offer a resolution which you refused.
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