Munich Airport Opiniones 

Totally disorganized, extremely long lines, understaffed, the staff that’s there is rude, racist and unhelpful

Much Airport is hilarious: you can only log complaints on human rights or environmental violations, which tells you that they have zero interest in improving the general experience. I was traveling with two kids who don't speak German. As I was trying to help them put their belongings in the bins at security the officer got extremely rude to me, as if I were ignoring her commands, yet she wasn't helpful to my kids at all. So I got treated as a criminal. She didn't give clear instructions to any of us, yet got pissed when we tried to figure out what she wanted from us. Very unpleasant start of our trip. Will try to avoid this airport in the future if I can.

As per normal in Munich airport, you arrive on time from Berlin. Oh what a surprise it must have been for the airport’s company, no stairways no staff no busses
But airports company show profits
What about paying your people?

terrible queu at the departures, everything very slow, rude people at the controls.
Sometime I fly from this airport and everytme is the same, most of the time also long waiting time with the luggages

Unhöfliches und falsches Personal für den Job! Blöd angekuckt worden wenn man was sagt!
Ich meine was soll das?!

Airport bins over flow with litter, ladies bathroom in Area C littered with toilet roll., did not see any cleaning staff

Not quite sure how the owner of this bag would feel knowing it was left in torrential rain for at am hour with countless baggage trucks and staff driving and walking by every other minute. Great customer care there

I guess it’s true that people only write reviews when it’s bad but I use Munich a lot and it is only second to CDG as awful airports go. Slow, hopelessly inefficient, surly staff, ridiculous lay out. I hear the new terminal is better which is Lufthansa so maybe it’s a deliberate ploy.

Check-in wurde am Vortag online erledigt. Bevor wir den Drucker für die Bagtags erreichen könnten, wurden wir von einem Mitarbeiter des Sub-Unternehmens der Airline abgefangen. Er behauptete, daß mein Koffer Sperrgepäck sei. Ich sagte, daß das nicht stimmte. Er entspricht den zulässigen Maßen und ich sollte das nach über 30 Jahren als Airline-Pilot wissen.
Egal, was man sagt oder tut, man ist den willkürlichen Behauptungen dieser Leute rechtlos ausgesetzt. Das einzige, was wir in Zukunft gegen diese UNVERSCHÄMTHEITEN tun können, ist, diese Einrichtung nicht mehr zu benutzen.

The persons working there very mean

It's quite astonishing that any European airport can be this dreadful. Terminals closed, poor signage, inadequate staffing levels, ludicrously slow passport checking both on entry and exit, very long queues, and last minute gate changes. I've been to better third world airports.

Utterly useless. Disorganised, slow and poor layout with passport control.

Travelling with Easyjet back to the UK we arrived 2.5 hours before departure but no bag drop desks were open.

Eventually one trainee guy opened up one lane whilst others sat there watching. A couple of women arrived late and despite sitting at bag drop desks, had no urgency in opening up. Looked like they had had a heavy night out.

Bag checks were slow and passport control is a joke with a massive walk for those who cannot use the automatic scanning lanes.

Despite being there early, we almost missed our flight.

German inefficiency at its best.

I am writing to express my serious concern regarding the behavior of certain security personnel at Munic Airport May 13, 2025, specifically at Line 7 during the early afternoon shift.

A female security officer working that line (badge ID 3380982, name partially known as Frau Ga…) treated business class passengers with an infant in an extremely disrespectful and aggressive manner. She loudly and rudely demanded that the parents put the baby down, which caused the infant to start crying. Her tone and behavior were entirely inappropriate, showing a complete lack of empathy and professionalism.

During the security check with a handheld scanner, the officer came uncomfortably close to the mother, displayed hostile and aggressive behavior, and spoke in an intimidating tone. She loudly stated that she “doesn’t have to be polite,” and made a deliberate effort to assert dominance over the woman, who was holding a child in her arms. This caused significant distress to the passenger and the baby.

Assuming the passengers don’t speak German she continued to complain to her male colleague that were having the same behavior using the words along the lines of: Schlampe, Zicke, Miststück, etcetera.

A middle-aged male colleague supported her behavior and acted in a similarly inappropriate manner.

When I attempted to address the issue, their supervisor, Mr.Her Adamczyk, was uncooperative. Rather than addressing the misconduct, he appeared to protect the officer (badge ID 3380982, name partially known as Frau Ga…). He also refused to provide either his or her full name, which raises further concerns about transparency and accountability.

This experience was unacceptable and reflects poorly on the professionalism of your staff. I request a formal review of this incident and appropriate action to ensure respectful treatment of all passengers in the future—especially those traveling with children.

We will not stop till all the highest authorities react and fire the woman, and her colleagues male security, (refused to provide The Name), reports will be sent to every agency overlooking the airport. Since they can’t treat normal passengers, customers, people like criminals!

Empty airport and insuffic TV

This is the worst airport I’ve ever been to!

No restaurants, hard to navigate and just worthless!

Getting to terminal 1 is impossible to do under 45 minutes and the security is as if 911 was last week with mood staff

It’s late April at gate L22 and it’s 27 degrees Celsius, at least, without any ventilation and nothing the staff can do. The staff stay that you should try existing in this building in July. Really?

Sowas erlebt man auch nur in Deutschland. Passkontrolle über ne std gewartet bis da was voran geht die automatische Passkontrolle zu wenige
Zu wenige Personal. Koffer 2 std gewartet sowas gibt nur in Deutschland. Traurig.

Nicht mal ein Stern hat des verdient.

My first attempt this year never happened due to the union strike, and when I contacted the terminal, they did not even refund my train fare let alone any other costs/inconvenience.

I attended several other times recently and Terminal 1 is a shocker. Particularly, Gate C1. What a joke. Who ever designed it should go back to 5 year old drawing classes!

Worst airport in the world
Absolutely horrendous customer service, ridiculously per security set up which is behind the times and so slow that you couldn’t possibly design it to be worse. The opposite of lean principles of flow
100% the worst airport I’ve ever been in in my life