Munich Airport Opiniones 

Terrible airport with extremely rude lazy staff in all areas. No body willing to help with questions. Ignorant lazy security who take forever even in gastvtrack to pray and check your lugagge. Disgraceful behavior by security looking through your bags and see a couple of bars of chocolate and say you should guve them to us sharing is caring. How belligerent and unprofessional.
Staff stand around with long lines of people waiting and they couldn't care less.
Then they pull everything out leave it and then tell you to hurry up pack your stiff.they need the space.
This would be the worst Ignorant and unprofessional security anywhere in the world.

The airport itself is dirty, floors haven't been properly cleaned in ages. Staff ar shops and airlines staff are biligerant and unhelpful. This airport would easily win.the rudest most unhelpful airport staff in the world.
Everything is dysfunctional and poorly organised and the airport lounges are overcrowded with a very poor selection of food and drinks on offer. Not the worst lounges in the world but not far from it.
Overall its a very crappy airport with rude unhelpful lazy staff

I would rate it 1 out 1000, in other words avoid it whereever possible

Security was fast and friendly, the problem was with Lufthansa personnel at the gate who told us our flight to Brussels was “completely full” and we therefore HAD TO check in our carry on luggage. The plane had at least 20 empty seats and lots of overhead bins were empty. Now we are waiting a long time in Brussels airport to get our carry on luggage from the carousel and will miss our train connection. I will never believe the Lufthansa gate people again.

It almost seems as though being rude is part of the job description at Munich Airport.

If you don't enjoy dealing with tired travellers (people who have already spent three hours on a hot, crowded train) or with passengers who may not speak your language fluently, then an international airport might not be the best place to work.

Our experience at security was unnecessarily unfriendly. The security officer kept shouting that we had to move faster, but we were simply waiting for trays to become available. We literally couldn't move any quicker.

At most airports, they ask me to place my hiking boots in a tray before going through security. Here, the officer repeatedly shouted, "Shoes off!" I thought she meant to take them off, which I already had. Only later did I realise she meant they should not be placed in the tray because, at Munich Airport, shoes are screened separately after you walk through the metal detector. Had she simply said, "Please leave your shoes on" the misunderstanding could have been avoided. A sign would also have been helpfull. But the whole place lacked of visual information about the procedure.

The next security officer continued in the same abrupt manner, communicating only in short, barked commands. Speaking clearly in full sentences, even in German, which I understand, would have made things much easier. Rolling your eyes and showing irritation doesn't make the process more efficient; it simply creates confusion and stress. And is counter productive.

My partner and I initially laughed about how surprisingly unfriendly the experience was, but unfortunately that atmosphere continued after security. The staff in several of the shops were equally curt. There were no smiles, no friendly interactions, and it felt as though customers were an inconvenience rather than welcome guests.

I've travelled through many airports around the world, and this was one of the least welcoming experiences I've had. I'll certainly try to avoid Munich Airport in the future whenever I have a choice.

Fliege das zweite mal vom neuen Terminal ab. Es war alles top Gepäckkontrolle lief schnell und entspannt ab. Das Personal leitete uns gut durch sodass wird entspannt in einem Café sitzen und entspannt auf den Abflug warten konnten. Es geht etwas voran in München 👍👍

Gerade aus Osaka und Shenzhen zurück... An der Gepäckausgabe... Da stand dann: in 5 min > in Kürze> läuft... Und das seit 15 Minuten... Kein Koffer weit und breit... Beim letzten Mal waren meine Koffer dann auf einem anderen Band 😂... Totaler Joke hier... geht doch mal nach Japan und China und lernt wie man das macht... 3 x hintereinander Chaos bei der Gepäckausgabe.. Gute Nacht MUC...

Hallo selbst der eine Stern ist Zuviel!

Modern, groß und Mist!! Wenn einer eine Reise tut dann sollte er München Airport weiträumig umgehen! Der ganze Laden hat nichts im griff anstehen geht ja aber Stunden lang ? Sicherheitskontrolle die modernsten in Deutschland mit einem Personal was damit nicht umgehen geschweige den dem Passagier helfend zur Seite steht. Man ist Störenfried und ein notwendiges Übel am Airport. Beispiel Sicherheitskontrolle endlich alles abgegeben und ausgezogen wird der Koffer in noch zu ertragenden Zeit durchleuchtet aber die Jacke mit allen anderen persönlichen Gegenständen zurückgehalten bis die Mitarbeiterin Pause macht. Man kann dann hinter der Kontrolle 10 min warten bis das wichtigste kommt. Glückwunsch München Weinmann es nicht nötig hat !
M. Kiefer

The worst airport I've ever laid my eyes on, everything about this airport is horribly designed to the point where I can't find a person in the airport that hasn't missed their flight.

The worst airport experience i've ever had. Arrived in T2, there is zero information about connecting flights. No staff at arrivals to direct you like in any other airport. After 40 minutes i found a staff member and when i asked if he could tell me where Royal Jordanian is flying from (as there is no information available anywhere), i was told he doesnt work for royal jordanian. So eventually i tried finding the gate online, found it- works out it's Terminal 1. Found a shuttle bus gate. No staff there and still no actual flight information from T1. Says shuttle goes every 10mins - took 30. If you have short connection - u will never make it. Avoid this airport at all costs - i know I will...

Dreadful. This place makes Heathrow look efficient. Signposting is variously misleading, contradictory, confusing or just missing completely. We were forced to pre-register again for the EU EES system even though the EU website is clear that we didn't need to because we had already pre-registered on a previous entry to the EU. Food is horribly expensive.

Not even a smoking area could make being treated like a criminal worth it. Shittiest traveling experience I've ever had the displeasure of dealing with. If I ever have to take a flight in the future I will be sure to avoid booking any flight that connects through here. Absolute dogshit

Very bad customer service there. Couldn’t talk to anyone after losing luggage.

Unclear signage and wayfinding. Incorrect signs that lead you to the wrong gate. Redo it and get it right…clear and accurate signage is absolutely fundamental at an airport.

Confusing layout and poor signage, it is strangely disorientating. Long queues at duty free, felt sorry for travellers only buying a bottle of water queuing for ages, also couldn't find anywhere to charge mobile, eventually we did only after trekking round for ages. Poor and expensive food choices too. Staff grumpy and a bit rude. Overall a very poor experience given airport is modern and spacious.

The worst airport ive ever been, absolutely soul destroying, its like its been designed by retards!! The food is awful, the toilets are miles away! Best thing for this airport is a bulldozer

Der wohl lahmste Flughafen der Welt. 1 Stunde Flugzeit. Anschließend 55 Minuten aufs Gepäck gewartet. Passt irgendwie zu München.

Without doubt the most inefficient international airport in the world!!!! Be prepared for 2-3 hours to get through security and passport control in both directions. To be sure to get your flight yiu wed to be there AT LEAST 3 hours before your flight. Terrible experience all round. Avoid if you can.

Checking in at T1 for Norwegian. Same self check in machines as at GVA but unlike GVA was not able to use them for skis. Got different info from 3 different staff member. Eventually figured out I had to descend one floor and walk 10 minutes to Norwegian desk. Wait 30 min until desk opens. Time from arriving at airport to finishing check in, 90 minutes. Retrace my steps and attempt to follow extremely poor signposting to my gate. Very grumpy security staff. Some clearly very lazy given the queues and their inactivity. No means of giving feedback at security (I wonder why). Eventually make it to gate after 1 hour 45 minutes. Toilets are back down 3 sets of stairs and have queues. Compared with other European airports, poorly laid out, poorly signed, no thinking about the passenger experience and grumpy staff. Local Lidl is cheaper than the ‘duty free’.

Unfortunately, I have to give one star to write the review otherwise they deserve no stars. Awful staff and this is not based on speaking to one person, from ground staff (here to help staff) to immigration officers. They are all rude, we almost missed our flight because they are so slow and disorganised and nobody is there to help you. I have never seen such bad treatment at an international airport especially when you are travelling with kids.

Immigration super slow. Huge queues. Utter shit

Wie immer funktioniert einfach nix. Ankunft aus BKK. Unfreundliches Bodenpersonal vor der Passkontrolle! Einzig positives am Terminal 2 - die Toiletten waren sauber - wir warteten fast 2 Std auf unser Gepäck! In jedem Land funktioniert die Gepäckabholung, in München absolutes Chaos!