Brilliant service, I needed a personalised item exchanged and even though its not something they do they did it for me as a kind gesture which I really appreciated. I've always loved shopping here but... Ver más
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Consulta las opiniones de los clientes
Absolutely amazing company when above and beyond to change an error I made on the order. Thank you Krisha for being so understanding and getting back to me late in a night to confirm you had made the... Ver más
The quality and kid-friendly patterns are good. The print isn’t fading or peeling with regular usage, we ordered two bags. The first one (pink bunny) was too small and that was my mistake as I didn’t... Ver más
Lovely gifts. There was a quality issue with my order a few months after purchase. When I asked if a replacement was possible, Krisha was very prompt in her response and organised it immediately. Grea... Ver más
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Información sobre la empresa
- Tienda de regalos
- también en la categoría
- Tienda de juguetes para niños
- Tienda de ropa infantil
- Tienda de ropa para bebés
- Tienda para bebés
Sobre My 1st Years
Escrito por la empresa
The Home of Personalised & Unique Baby Gifts.
Welcoming a new baby into the world is a moment like no other — a time filled with boundless love, joy, and unforgettable memories. At My 1st Years, we understand how precious these first moments are. That’s why we’re here to help you celebrate this once-in-a-lifetime occasion with beautifully crafted, personalised gifts that capture the magic of early childhood.
From their very first cuddles to their first steps, every keepsake from My 1st Years is designed to grow with them.
Discover uniquely personalised baby gifts that make every milestone unforgettable.
Choose from classic teddy bears, soft knitted blankets, and tiny high-top trainers made for little adventures.
Enjoy our signature personalisation expertise, perfected with care and attention to every detail.
Each item can be embroidered, flocked, printed or engraved with a name, birth date, or heartfelt message.
Create a meaningful keepsake that celebrates love, family, and the joy of new beginnings.
Welcoming a new baby into the world is a moment like no other — a time filled with boundless love, joy, and unforgettable memories. At My 1st Years, we understand how precious these first moments are. That’s why we’re here to help you celebrate this once-in-a-lifetime occasion with beautifully crafted, personalised gifts that capture the magic of early childhood.
From their very first cuddles to their first steps, every keepsake from My 1st Years is designed to grow with them.
Discover uniquely personalised baby gifts that make every milestone unforgettable.
Choose from classic teddy bears, soft knitted blankets, and tiny high-top trainers made for little adventures.
Enjoy our signature personalisation expertise, perfected with care and attention to every detail.
Each item can be embroidered, flocked, printed or engraved with a name, birth date, or heartfelt message.
Create a meaningful keepsake that celebrates love, family, and the joy of new beginnings.
Información de contacto
My 1st Years, DC4 Cheaney Drive, Grange Park Industrial Estate, , NN4 5FB,, Northampton,, Reino Unido
- 020 3874 2225
- support@my1styears.com
- www.my1styears.com
4,4
Excelente
17 mil opiniones
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Dressing gown bought for granddaughter…
Dressing gown bought for granddaughter beautiful quality quick delivery very pleased with purchase
9 de septiembre de 2026
Respuesta de My 1st Years
Hi Lisa, thank you so much for your lovely review! We’re delighted to hear that you were so pleased with the dressing gown you purchased for your granddaughter and that you were happy with the quality.
We always strive to create beautiful, high-quality personalised gifts that make those special occasions even more memorable, so it’s wonderful to know that your purchase lived up to your expectations. We’re also pleased to hear that your order arrived quickly and smoothly.
Thank you again for choosing My 1st Years and for taking the time to share your kind feedback. We really appreciate it and hope to welcome you back again soon!
Best regards, Aleksandra, Customer Services, My 1st Years
Very disappointed
I ordered what I thought would be a cute little bag for my son’s nursery. I based my order looking at the pictures and the title of the bag. In hindsight I should have taken a closer look at the measurements however when I filtered out to normal bags the Borg Teddy bag seemed ideal. It didn’t come up under the ‘ mini’ bags so I assumed this should be a good size. The image showed a older girl carrying a bag that looked massive against her body. Naturally I personalised the bag with my child’s name. On receiving the bag I was highly disappointed! It was absolutely tiny ! When you pay nearly £30 you expect a good size bag. I immediately emailed the team at my first years but all I got was a generic , ‘ we will take into consideration your feedback’ and we cannot refund personalised items. I noticed there has been no changes to images on the bag so guess my feedback was useless. I’m writing this review so people are aware of the sizes of these bags. The team will only help you if you don’t personalise which seems ridiculous when my 1st years is advertised as a premium personalised gifting website.
11 de agosto de 2026
Opinión espontánea
Respuesta de My 1st Years
Hi Rez, thank you for taking the time to share such detailed feedback. We’re very sorry to hear that the Borg Teddy Bag did not meet your expectations.
We always strive to provide clear product information and high-quality items. We do provide the full measurements of our bags on the product page to help customers choose the most suitable size, although we’re sorry to hear that the images and presentation led to a different expectation of the bag’s size.
We also appreciate your feedback regarding the product imagery and your experience with our Customer Service team. We’ll make sure your comments are passed on to the relevant teams for review, as we’re always looking for ways to improve the information we provide and the overall customer experience.
Best regards, Aleksandra, Customer Services, My 1st Years
Quick delivery and arrived when advised…
Quick delivery and arrived when advised in time slot. Lovely first birthday gift , excellent quality
1 de septiembre de 2026
Respuesta de My 1st Years
Hi Corinne, thank you so much for your lovely review! We’re delighted to hear that your order arrived quickly and within the advised delivery time slot. It’s wonderful to know that you were pleased with the quality and that you found it to be a lovely first birthday gift.
We always strive to create beautiful, high-quality personalised gifts that make those special moments even more memorable, so we’re thrilled that you were happy with your purchase. Thank you for choosing My 1st Years and for taking the time to share your kind feedback!
Best regards, Aleksandra, Customer Services, My 1st Years
Fabulous Items, Superb service.
Very happy with the items I bought for my granddaughter, they are beautiful. I needed to contact customer services to amend the delivery address and Marie was very helpful and quickly sorted my issue out. Although I paid for the slower postage which said my items would be delivered in 5 working days they were delivered 48 hours later (and I had ordered personalisation). Fantastic service throughout and I’m very happy to recommend My 1st Years.
19 de septiembre de 2026
Opinión espontánea
Respuesta de My 1st Years
Hi Gail, thank you so much for your wonderful review! We’re delighted to hear that you’re so pleased with the beautiful items you purchased for your granddaughter.
It’s also lovely to hear that Marie was able to help with amending your delivery address and get everything sorted quickly for you. We’ll be sure to pass your kind comments on to her!
We always strive to provide beautiful, high-quality personalised gifts alongside excellent customer service, so it’s fantastic to hear that you were happy with your experience from start to finish.
Thank you again for choosing My 1st Years and for recommending us — we really appreciate your support
Best regards, Aleksandra, Customer Services, My 1st Years
My 1st Years yes brilliant
My 1st Years yes brilliant
Evri.... Definitely no, 1 week delay in postage.
9 de septiembre de 2026
Respuesta de My 1st Years
Hi Andy, thank you for your feedback! We’re really pleased to hear that you had a positive experience with My 1st Years, although we’re very sorry to hear about the delay with Evri. We understand how frustrating it can be when a delivery takes longer than expected.
We always strive to provide a smooth experience from ordering through to delivery, and we’re sorry that the courier delay impacted your experience. We’ll certainly pass your feedback on to our delivery team and Evri.
Thank you again for choosing My 1st Years and for taking the time to share your feedback.
Best regards, Aleksandra, Customer Services, My 1st Years
I was so pleased with the…
I was so pleased with the personalised soft toy rabbit ,it is for our new Great Grandson .Will definitely order from you again.
9 de septiembre de 2026
Respuesta de My 1st Years
Hi Jennifer, thank you so much for your lovely review! We're delighted to hear you were so pleased with the personalised soft toy rabbit, especially as it's such a special gift for your new great-grandson. We strive to create high-quality, beautifully made personalised gifts that help celebrate those precious family milestones and can be treasured for years to come. We're so pleased to hear you'll be ordering from us again, and we hope your great-grandson loves his new cuddly friend!
Best regards, Aleksandra, Customer Services, My 1st Years
I ordered some beautiful personalised…
I ordered some beautiful personalised items for my daughters first birthday. Dispatch and delivery was so quick considering it’s personalised. Really pleased with my order. Thank you
9 de septiembre de 2026
Respuesta de My 1st Years
Hi Shania, thank you so much for your lovely review! We’re delighted to hear that you were so pleased with your personalised items for your daughter’s first birthday. It’s great to know that you were impressed with how quickly your order was dispatched and delivered, especially with the items being personalised. We hope they made her special day even more memorable! Thank you for choosing My 1st Years.
Best regards, Aleksandra, Customer Services, My 1st Years
Respuesta de My 1st Years
Hi Melissa, thank you so much for your lovely review! We’re delighted to hear that your order arrived quickly and that you’re happy with the quality of your products. We always strive to provide great quality and service, so it’s wonderful to hear you’re pleased with your purchase. Thank you for choosing My 1st Years!
Best regards, Aleksandra, Customer Services, My 1st Years
Always easy ordering but do check…
Always easy ordering but do check whether the item you want is included in any offers. Good quality products exactly as per descriptions. Have ordered several things and not been disappointed. Will definitely use again. Recommend.
3 de septiembre de 2026
Respuesta de My 1st Years
Hi Lynne, thank you so much for your lovely review! It’s great to hear that you’ve found ordering with us easy and that you’ve been happy with the quality of our products. We really appreciate you choosing My 1st Years for several orders, and we’re so pleased to hear you haven’t been disappointed! We hope to see you back again soon.
Best regards, Aleksandra, Customer Services, My 1st Years
Usually a really good service but…
Usually a really good service but ordered a gift for a friends daughter two weeks ago for her birthday and it still hasn’t arrived…the little girls birthday was last week! Not much communication at all so very disappointed
9 de septiembre de 2026
Respuesta de My 1st Years
Hi Nadia, we’re really sorry to hear about the delay with your order, especially as it was intended as a birthday gift. We completely understand how disappointing it must have been for the little girl’s birthday to pass without the gift arriving.
Your order should have been delivered within 5 working days, so this delay is certainly not acceptable. We’ve contacted the courier for more information and would really like to get this resolved for you as quickly as possible.
Please get in touch with our Customer Service team with your order details so we can look into this further and help get things sorted.
Best regards, Aleksandra, Customer Services, My 1st Years
Personalised mini rucksacks
Great products lovley quality my grandchildren will have many years from their personalised rucksacks
9 de septiembre de 2026
Respuesta de My 1st Years
Hi, thank you so much for your lovely review! We’re delighted to hear you’re happy with the quality of the personalised rucksacks. It’s especially lovely to know that your grandchildren will be able to enjoy them for many years to come — that’s exactly what we hope for with our personalised keepsakes. Thank you for choosing My 1st Years.
Best regards, Aleksandra, Customer Services, My 1st Years
Excellent service and delivery highly…
Excellent service and delivery highly recommended
8 de septiembre de 2026
Respuesta de My 1st Years
Hi Justin, thank you so much for your lovely review! We’re really pleased to hear you were happy with the service and delivery. Your recommendation means a lot to our team, and we hope to welcome you back again soon!
Best regards, Aleksandra, Customer Services, My 1st Years
Terrible service
Terrible service. Order still not delivered. Bombarded with emails about products. Waiting for a refund.
9 de septiembre de 2026
Respuesta de My 1st Years
Hi Kathryn, we’re really sorry to hear that your order was delayed and understand how frustrating this must have been. We dispatched your order on time, but unfortunately it looks like the courier experienced delays which were outside of our control. We have raised this with them to help avoid similar situations in the future.
The refund was already processed by our Customer Service team when you requested it. We’re sorry again for the inconvenience caused and appreciate your patience.
Best regards, Aleksandra, Customer Services, My 1st Years
Great product
Great product, got one for both sons for going to crèche perfect size
9 de septiembre de 2026
Respuesta de My 1st Years
Hi Sinead, thank you so much for your lovely review! We’re delighted to hear that you’re happy with the products and that they’re the perfect size for your sons. We really appreciate you choosing My 1st Years, and we always strive to provide great products and service for our customers.
Best regards, Aleksandra, Customer Services, My 1st Years
Very disappointed with my experience
Very disappointed with my experience. The bag I received was not as it appeared in the advertised images, which I found to be misleading. Unfortunately, when I tried to return the bag, the company refused to accept it back.
I expected the product to match the images and description, and I feel let down by both the quality of the representation and the customer service I received. I would advise potential customers to be cautious and make sure they are completely satisfied before purchasing.
17 de septiembre de 2026
Opinión espontánea
Respuesta de My 1st Years
Hi Alliya, we’re really sorry to hear that you were disappointed with your experience. We understand how important it is for the product you receive to meet your expectations, and we’re sorry that you felt the images and product did not match.
Our Terms & Conditions do advise that personalised items cannot be returned if the reason for the return is a change of mind. However, we would really like the opportunity to look into your specific case again and see what happened.
Unfortunately, we’re unable to locate your order details from the information provided in this review. Please contact us at support@my1styears.com with the subject line 'Aleksandra – Review', and I’ll be happy to look into this for you personally.
We’re sorry again that your experience fell short of the service we strive to provide, and we hope we can help resolve this for you.
Best regards, Aleksandra, Customer Services, My 1st Years
Milestone moments
Starting school is a milestone moment and for our grandson, we wanted to mark it with a gift that was personal and thoughtful. He chose a schoolbag from My 1st Years and we got it personalised with his name. He absolutely loved it! Great quality and the presentation box made it so special. Would highly recommend.
7 de agosto de 2026
Respuesta de My 1st Years
Hi Alison, thank you so much for such a lovely review! We’re delighted to hear that the personalised schoolbag was such a special gift for your grandson and that he absolutely loved it. Starting school really is such an important milestone, so we’re thrilled that we could be part of celebrating it with you. We’re also so pleased you loved the quality and presentation box! Thank you for your recommendation and for choosing My 1st Years.
Best regards, Aleksandra, Customer Services, My 1st Years
I am so happy with my purchase …
I am so happy with my purchase very good quality and putting my grandsons name on the ear is perfect thankyou so much!!
8 de septiembre de 2026
Respuesta de My 1st Years
Hi, thank you so much for your lovely review! We’re delighted to hear that you’re so happy with your purchase and the quality of the product. We love that you chose to personalise it with your grandson’s name and that it made the gift extra special. Thank you for choosing My 1st Years, and we really appreciate your kind words!
Best regards, Aleksandra, Customer Services, My 1st Years
Excellent products and speedy delivery
Excellent products and speedy delivery. Very happy with the items i received, used for gifts.
7 de agosto de 2026
Respuesta de My 1st Years
Hi Bridget, thank you so much for your lovely review! We’re really pleased to hear you were happy with the quality of the products and the speedy delivery. It’s wonderful to know you chose our items as gifts, and we hope they were well received! Thank you for choosing My 1st Years and for your kind feedback.
Best regards, Aleksandra, Customer Services, My 1st Years
Nursery backpack arrived quickly and…
Nursery backpack arrived quickly and just as expected. Looks great and good quality. Nicely packaged too. Would recommend.
8 de septiembre de 2026
Respuesta de My 1st Years
Hi Irene, thank you so much for your lovely review! We’re really pleased to hear that your nursery backpack arrived quickly and just as expected. It’s great to know you’re happy with the quality and the way it was presented too. We really appreciate your recommendation and your support!
Best regards, Aleksandra, Customer Services, My 1st Years
This was a Christening gift
This was a Christening gift. Arrived in time and beautifully wrapped, I'm sure parents will love it.
8 de septiembre de 2026
Respuesta de My 1st Years
Hi Alison, thank you for taking the time to leave such lovely feedback! We’re so pleased the gift arrived in time for the Christening and that you loved how beautifully it was wrapped. Helping people find meaningful gifts for those special moments is what My 1st Years is all about, so it’s wonderful to hear we got it right. We hope the parents love it too!
Best regards, Aleksandra, Customer Services, My 1st Years
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