Natural Skincare Emporium Opiniones 

319
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I made a mistake when ordering online, rang the company directly and the were super helpful and quick to correct it. Great products and fast delivery.

Valorada con 5 estrellas sobre 5

Excellent prompt delivery . I particularly like that you use An Post delivery service as I don't have to hang around for other delivery services . If I'm not home I can always collect from An Post... Ver más

Valorada con 5 estrellas sobre 5

This company sells skin products which are good not only for people, but also for the environment. They are always friendly and helpful when contacted. I was also glad that my order was delivered by a... Ver más

Valorada con 5 estrellas sobre 5

Once again a great experience; prompt feedback on order status and double checking of details for delivery. Love supporting this Irish business. There have a wide range of lovely products. Staf... Ver más

Información sobre la empresa

  1. Tienda de salud y belleza
  2. Proveedor de productos de belleza
  3. Tienda de artículos de belleza
  4. Tienda de productos capilares
  5. Tienda de medicamentos orgánicos
  6. Tienda de vitaminas y suplementos

Información proporcionada por diversas fuentes externas

Naturalskincare.ie is the online store of Ireland’s very own natural beauty emporium Alchemist Earth - selected as The Best Cosmetic Store in Ireland by The Irish Times and previously as a National Store of the Year Finalist by Retail Excellence Ireland


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

319 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(319)

16 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

the Natural Skincare Emporium have a…

the Natural Skincare Emporium have a very bueatuyfull procuct with is work very well on skin and effective, Also I order from Lavera company a cosmetic and skin tan is a very wonderfull and look natural and is so frendly for skin i eally recomendet this webside.

19 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant service and most importantly…

Brilliant service and most importantly I dealt with a human being which is rare these days. I love being able to order what I want from an Irish company that cares. Will continue to order from you for sure. Thank you for caring in a world that’s becoming more and more robotic especially in the retail world.🙏🏻❤️

10 de septiembre de 2022
Logotipo de Natural Skincare Emporium

Respuesta de Natural Skincare Emporium

Thank you so much. Your kind comment (and action ) lifted my spirit after a hard week. Thank you so much for your appreciation.

Valorada con 4 estrellas sobre 5

Great service

Great service, arrived quickly. Informed immediately of ‘not in stock’ and just waiting on refund for those items. Eco packages as well. All great

30 de agosto de 2022
Valorada con 1 estrellas sobre 5

Waiting on order 7 days at the moment

Waiting on order 7 days at the moment. Still no sign of it. Only today I received an email saying that it has been shipped. I thought that this company was Irish so based here in Ireland.
Received orders from outside Ireland quicker.
I do not intend ordering from this company again.

18 de agosto de 2022
Logotipo de Natural Skincare Emporium

Respuesta de Natural Skincare Emporium

Dear Andrea (Cindy), we really do apologise for the delay in shipping your order to you (which was shipped today). As is testimony from our excellent reviews, we normally dispatch orders very fast, but this time we fell short of our usual high standards. We are a small Irish company and fell behind on orders due to staff shortages combined with annual leave. The individual processing your order should have updated you regarding our back log. It does not reflect our usual standards of service and care and for this we are truly sorry for the unsatisfactory customer service you received.

Valorada con 1 estrellas sobre 5

A absolutely disgrace

A absolutely disgrace, customer service is zero , emails are not responded, messages are not responded. The worst customer service I ever experienced. I have monthly subscriptions with glossbox, lookfantastic and Birchbox with no problem until I got the bad luck to get this company. If you are looking for great customer service amazing products avoid this company.
Reply: I send two emails as you clearly have them in it the issue was not the shipping was the missing answer to a customer. You should get the things right before anything

26 de julio de 2022
Logotipo de Natural Skincare Emporium

Respuesta de Natural Skincare Emporium

We pride ourselves on our customer service. I think the real issue here is that you did not read the shipping date of the subscription boxes which is c.23rd of each month. This is clearly stated on the website. You sent one enquiry via Facebook and it was unfortunate it was not picked up. We do apologise for this. However we also state on the website that if you have a query regarding an order to please send an email as we cannot guarantee a timely reply via social media. We also provide a telephone number which is always answered. When you did email it was replied to immediately. Your box was shipped on the 22nd as promised on the website.

Valorada con 5 estrellas sobre 5

This shop is very reliable

This shop is very reliable. My delivery arrived within a few days - carefully packaged to avoid any spills. I received some samples as well. I would recommend this shop and I will make further purchases here.

27 de junio de 2022
Valorada con 5 estrellas sobre 5

Highly recommended

I love this shop: an Irish business with a brilliant selection, incredibly helpful staff and always fast delivery, as well as generous free samples and good sales. I've enjoyed being a customer for years and I'm happy to recommend without any hesitation 🙂

4 de junio de 2022
Valorada con 5 estrellas sobre 5

This is my first time shopping with…

This is my first time shopping with Nature Skincare. I am absolutely delighted with my products and your friendly obliging service. I had a query with one of your staff on the phone and was blown away how helpful and kind she was. I will definitely shop here again and maybe even pop in the next time I'm in Limerick. Take care.

2 de junio de 2022
Valorada con 5 estrellas sobre 5

Altogether lovely experience

Altogether lovely experience, from browsing through an offering of the kind of beauty products I love best, to receiving my purchase at the speed of light. I’m absolutely delighted, and I wish I’d known about this store years ago. Miles better selection than anywhere in Cork, where I live. I’ll be a regular from now on.

6 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have always visited your lovely shop…

I have always visited your lovely shop when in Limerick and recently signed up for the Beauty Box and was very disappointed with the products received.

5 de mayo de 2022
Logotipo de Natural Skincare Emporium

Respuesta de Natural Skincare Emporium

Dear Suzanne, I am so upset to read this review especially as we have had so much positive feed back. Can you please detail your complaint in more detail to us ? We work very hard to provide an exceptional service and to uphold our standards. Every box may not appeal to all tastes but they are designed to give the customer excellent value for money and an experience of the wide range of natural organic beauty products. I look forward to hearing from you. Michaela

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más