Neobits Opiniones 

Took 1 week to process credit card. Then doubled the lead time for drop ship. Invoice said 1 week lead. Suddenly became 3 weeks when they took my money. Was told to work with sales rep in the future—but honey that’s exactly what I did. Customer service is useless with these people. They are just drop shipper middlemen.

Bait and switch. I ordered and paid for (2) 8" dia. 90 degree stamped sheet metal duct elbows. Two weeks later I received a string of Emails telling me the minimum order quantity was 3 and did I wish to order three or cancel. I replied I ordered and paid for two and if they could not fulfill my order for (2) then cancel. Another week of no activity or communication and I finally called and told them to cancel. Nothing ever mentioned on the website of ordering page about minimum quantities. I would avoid them.

TOTAL AND COMPLETE SCAM! I ordered a movie screen for around $1000.00 on 11.21.23, today 11.27.23 I recieved and email, they are demanding an additional $497.00 shipping for a 40pd screen.

DO NOT ORDER FROM THEM

Understanding this is a small minority-owned B2B company, I took the negative reviews from individual customers here with a grain of salt. I took my chances in ordering from Neobits and did not have any issues from order placement to delivery. Sounds like ordering gets complex when individuals are looking for very specific items, when Neobits is used to dealing with companies as their primary customers.

I ordered sony headphones and waited over a week and nothing from them. I inquired if they have started on my order and they replied with that they cancelled my order because they priced it wrong and that I would need to pay more money to continue to process my order. I tried to go to their website to see what the new price was but it seems like their site doesn't work anymore. Still waiting for the refund on my card. it seems like they are out for my credit card information. going to have to cancel my card and get new ones now

Long waiting periods for shipping to start, I made my purchase 6 days ago and it still has not processed in to shipping. When I called for an update yesterday they told me it was shipping out that same day, however when I called this morning to get the tracking number they advised me that the shipping still has not started so essentially they lied to me yesterday just to get me off the phone. I have sent countless emails that no one responds to, the company has liars representing them for customer service inquires, their purpose is obviously to get you off the phone as quickly as possible without providing a resolution. Neobits is slow, unprofessional and does not act like they care about the customer whom pays them. The device I purchased was supposed to arrive tomorrow and they still haven't even started shipping. This is a drop ship company as explained to me by one of the CSR agents so that is probably part of the reason why they cant function as a reputable and reliable company. They say items are in stock when you purchase but then customer service will tell you they cant find the item to ship and it will be delayed. I would never recommend this nightmare of a company to anyone!! This has been a horrible experience and I will see to it that my company never makes the mistake of using Neobits again.

Excellent, personalized customer service. I was worried by other reviews I read... Instead, form the first moment, I was treated very nicely, service was professional and impeccable, items in stock, shipped promptly, delivered perfectly on time. Couldn't be better.

Now, I only ordered from them once, but the experience was great. I ordered Generac back up generator, thought I'll be waiting for it to arrive at least 3 or 4 week, but it was at my door within a week.

I also had problems with this company. I bought a ham radio antenna tower from them for nearly 10,000.00. You'd think that'd be enough, right? Wrong! A week later they called back and said they needed $1400.00 more, citing increased costs at the 3rd party vendor. I've read lots of such comments on this site. Can't they just adjust all the costs and get it right? I'm not doing business with them again.

SCAM < SCAM < this is what neobits sent me , total scam business , ordered a breaker and neobits cancelled the order because they said it was out of stock ,i went back on their website and they have the product for double that amount I just ordered this for

I called customer services and they said they could not help

First time I called the sales personnel and these guys are based out of norther California. I called them to clarify on the shipping charge and the lady did allow me to speak and she was continuously saying "that is the shipping charge" !!!! who are these guys in this planet?????? just stay away from these unprofessionals

Horrible experience! Stay away from this vendor. I ordered a computer monitor and after a week waiting for it I called and they told me the item was out of stock. They lied to me saying that they sent me a notice right after the order, but that is not true. I checked my mailbox and also my spam folder and they totally lied to me. DO NOT BUY ANYTHING FROM THIS PEOPLE. THEIR CUSTOMER SERVICE SUCKS!

Should have done my home work a little better. Compare to others i was lucky to get my money back.
I order 250' of 12/2 armorlite ( x2).
(3) three days later order was concelled . Was told a slight error on web pricing of product. When i went back to the site for the new price i was floored!! A new price of over 300% increase isn't a slight error.
11/27/21 web price $134.00
11/30/21 web price $386.45
Hey neobits.com
Yab-its-vay shoe-pock!

I called to verify that they had the item in stock, which they said they did. After 4 weeks of "backordered", I called and the rep said it was supposed to ship within 48 hrs. Of course it never arrived so I submitted the refund paperwork. Apparently the accounting department hasn't bothered to process it for a week but the rep today said they should be processing it "shortly".

Understand that this company does not carry any stock, will tell you whatever you want to hear to submit the order, and won't care if it ever arrives to you. I am calling my C/C company and having them reverse the charges. Neobits are crooks.

Went looking for a 2 SQ'D disconnect and NeoBits was the only place we found that had stock. We needed it next day air. And had to pay 2 1/2 times market value for it. We were charged for it on 7/19. Can't get a tracking number for it and we haven't received it as of 8/03.

They took 8 weeks to ship my item and then were very very very rude when I asked for return ship label and a refund. I did not need it anymore...after 8 weeks. Sometimes if you are in business long enough, you start to hate your customers. Often this come from the top down. This company is a case study in a business' culture rotting from the inside out. I predict neobits will be out of business or a shadow of its current terrible self within 5-10 years.

Absolute terrible customer service. No communication. Weeks after I was supposed to have received my order, they cancelled it.

I would give this company ZERO stars if I could. Their customer service is horrible. I ordered a product on 2/11/2021 and it is now 3/16/2021 and the product has not been received, apparently lost by FedEx. I've requested cancellation and a refund 3 times and I have only received an excuse and the promise of a call back. DO NOT BUY from this company.

Ordered a special breaker urgently needed. I was immediately charged prior to shipment. Was emailed saying order was accepted and part shipping info. would be emailed out soon. Over 2 weeks later still no update so I emailed asking for status. Received a return email changing the terms after order acceptance. The new terms were that there was no return possible if the package was opened. I said fine so long as the part received was in fact the correct part ordered and per specifications. They refused to accept any responsibility for part shipment accuracy and rejected my new term clarification. They did refund my money but delayed me from getting the needed part for over 2 weeks. What customer in their right mind would accept anything they shipped them, even if it was the wrong part, if I opened their box! They could stick a rock in the box and I would have to pay for a breaker! This company is not a viable industrial supplier who is customer focused. Avoid at all cost.