Neobits Opiniones 

I ordered an item in August 2020, supposedly in stock, it finally shipped in December 2020. It was returned to sender as undelivered. There was no contact from the seller indicating there was a problem, or attempt to resolve the problem, they simply refunded the purchase price less their shipping costs. It only amounted to a little over $18.00, but I feel like I have been ripped off. I would not recommend doing business with this company.

Total scam site. Placed an order for 10 jugs of Roundup at $37.95 each. Set up an account and put in credit card information. I got an emailed order confirmation within minutes. Then around 10 hours later I get a second email saying my order was canceled due to a "pricing error" on their site. The price went from $37.95 each to $237.95 each which is about 4 times the price I normally pay. They're insane.

I have stared at the screen for about a minute thinking about how to describe the customer service I received. Absolutely awful. They took over a month to send me a couple chargers and another cord, sent me 2/3 of my order with no explanation as to why an item was missing, waited for me to call in order to refund me for the third item ("oh yeah, we don't have that item anymore") and now are saying they're going to charge a 20% restocking fee and charge me shipping for the items that took a month to get to my house! Just wow. I never leave reviews, but I would highly advise not shopping here.

never even got the stuff i paid for lol,
it’s been 5 months. worthless company with nonexistent customer service

This website is an absolute fraud. They're selling an item that normally costs $ 7.00, for $1092.61. That's not a typo. The part is Panduit GPCW6-2-12-Q. It's an inexpensive common electrical ground clamp made out of cheap bronze. Neobits must be selling the one made out of pure gold. Stay clear of these crooks.

Stay away from this company! Shipping

Bait and switch!!!

The only reason I ordered from this place despite knowing about all the 1 star feedbacks was, it was the only online retailer I could find that sold this specific computer case in the color silver. Every other online retailer only sold it in black. So I placed an order and 4 days later it ships. I wait the 1 week for delivery and when I received the package and opened it, it was the BLACK ONE. The one I purchased clearly states Silver color as well as the picture reflecting the silver one. The item #'s for both are also different and I checked to see I ordered the correct item # for Silver.

I contact them online and they direct me to an RMA form. This RMA form is the most ridiculous form I've ever seen for any kind of return. At the bottom it asks you if you opened the item and what condition it's in and then asks you to Initial it and "AGREE" to their return policy of restocking fees. Initial and agree? Are you serious? I've never seen such a ridiculous thing before. And a 20% restocking fee if you've opened the item too.

This place is as every other reviewer has said. Shady bait and switch. I wonder how this place is still in business.

Watch out!! there is a hefty restocking fee, even when they sent the wrong product. Do not trust the photo of the product when ordering online, It may look like the product you want, but they send the wrong product. then several hoops to jump through and delays getting back to you, until you have to call and press for RMA instructions. Reached out several times to different departments, either no answer, or voicemail only. Complete rip off. Charges $16 shipping for a 3 oz. bubble mailer envelope.

they are terrible never order from them ever, nothing is told to the customers and my item has been missing for weeks

Bait, switch - zero integrity: On 04/22 I received a quote from Neobits. A straight up business "quote"!! It was quote #NQ65355, for a unit price of $261.31 for a TP-Link router. The "quote" remained valid until 05/22. On 04/30, I proceeded to purchase the item but instead received a new quote (same quote number) with a higher unit price - now at $306.86!!! That represents an increase of over 17% in one week. And that was before May even rolled around!!! The Neobits, representative, who's name was on the quote; would not stand by "his" word, his original quote. A quote that I had in my hand and that in fact was "good" until May 22nd. If the company cannot stand by its own written word, but instead jerks you around to squeeze out more money - then what can you say about that company.

Stay away, their word means nothing, their integrity is worthless.

I purchased an Epson Photo XP-15000 printer at Neobits. The site gave the impression that them item would ship within a day.
A few days later, I checked the status of the order and the printer was out of stock. I e-mailed customer service but no one replied. I called the following week and was told that the printer was in stock and that they will call the warehouse to check shipping date. After a brief hold, the customer service rep. said she could not reach the warehouse but would check back and e-mail me that same day.
The following week (no news) I called again and the same script played out. I ended up cancelling the order; the cancellation request was acknowledged but not confirmed and i am still waiting for a refund, yet another week later. Today I disputed the charge with my bank and they'll take care of it.
I wish I would have look Neobits up here in TrustPilot before purchasing anything. Oh well...

Order was 29.00 shipping was 75.00. What?????

Stay away, these people are selling products that they are NOT approved retailers for. This leads to problems with warranty issues....stay away.....the worst customer service I've ever dealt with...

The worst company. Ordered an item for a medical procedure. Received an email about shipment and never got the item. When called was told, that the order is canceled since they needed our med license. Never contacted us to request anything, just canceled the order. Customer service is rude, do not care about customers at all. Shouldn't be on the market with the way they treat people. HORRIBLE!!!!

Rude customer service. Item ordered arrived unassembled and in defect condition. Neobits woukd only issue credit minus shipping and 20% restocking fee. Total crap.

Ordered a Samsung Digital Flipchart (not an inexpensive piece of equipment), probably would have bought 10 more if the service was good. 3 days after purchasing, I received a call from their customer service department, trying to verify the shipping address (I was okay with this, different business address vs billing address.) The item was supposed to ship next day. 11 days go by between ordering, and when we finally we hear back from them, after 3 phone calls and 3 emails, in the form of an email saying they're out of stock, and to buy a more expensive model. Called to share the frustration and they rudely said there was nothing to do, tried to cancel the order, and they said the only way to do that was to reply to the email they sent 11 days after purchase to cancel. Still unknown when/how we cancel and get our money back. This experience is widely shared across the customer review sites, having now checked on them. Highly advise to stay away.

I ordered 6 M.2 drives at a great price, and they sent me ones half the size of the ones I paid for.They would not send me the correct ones, they said it was a pricing error on the website. I returned them with their shipping label. The FEDEX website says they received them over a week ago, and they still haven't refunded my money. ALWAYS use PAYPAL. I have a claim filed with them now.

This company is terrible. Their customer service is terribly lacking. I ordered 2 identical products from their website, listed as in stock. When I placed my order the website informed me I would receive the products less than a week from the order date. 2 weeks went by without shipping info. I emailed the company and receive no response. I then called the company and was told the warehouse wasn't picking up their phone and they would get back to me. I then received an email stating the products would be shipped within 3 days of this email. I waited and again, received no tracking info. I had to reach out the the company 2 more tomes to get a response. There was no explaination, just another updated tentative ship date. At this point I informed them to cancel my order and refund my money. I was then sent an email letting me know they contacted their warehouse and requested to cancel the order. I am still waiting on the status of my refund.
I say again, this company is terrible. They do not care about their customers what-so-ever.
They never once explained the massive hold up, and offered no solutions. They continually ignored my requests for information about my products, and have been very dismissive of my frustration when I specifically ordered from them because the products were said to be in stock. I was not anticipating a 5-6 week turn around when. I was originally informed of 3-5 business days.
Do not buy from them.

SCAM!!!!!!!!!!!!! THIS PLACE IS A SCAM DO NOT SEND THEM YOUR MONEY.!!!!!!!!!! YOU WILL NOT RECEIVE WHAT YOU ORDERED AND THEY WILL NOT REFUND YOU. THEIR CUSTOMER SERVICE IS GREAT UNTIL YOU GET YOUR ORDER AND IT'S WRONG THEN THEY WILL HANG UP IN YOUR FACE WHEN YOU CALLED FOR A RETURN

We placed a very urgent order with Neobits, and received terrible customer service, misleading information, slow shipping, no explanation for delays, and no correction for shipping mistakes that Neobits made. Bastian Solutions won't be doing business again with them or consider them as a vendor. Order number NW269398.