The experience was great. Motherboard arrived in good postage condition. Fully boxed and the board itself perfect. My only caveat was that after order confirmation, the communication went silent... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
The experience was great. Motherboard arrived in good postage condition. Fully boxed and the board itself perfect. My only caveat was that after order confirmation, the communication went silent... Ver más
La empresa ha respondido
After tripping over the power cord on my laptop, mains charging became problematic. Paul at Neo Computers sourced the replacement part and provided an estimated cost for the job. I agreed, he went ahe... Ver más
PC mainboard I ordered was cheaper than anywhere else and even though the free delivery option I chose was for over a week away, I received the item within days. Very quick, professional service and... Ver más
Found Neo Computers via PC Part Picker. Was skeptical at first as the price was so low but I took a leap of faith and am very happy I did. No issues at all, speedy delivery, package was well packed an... Ver más
NeoComputers is making it's way into the ecommerce market offering you great deals on hardware, peripherals, accessories and much more. Although NeoComputers is a relatively new business that was started in 2019 we are dedicated to making sure we are able to offer the best possible experience for our customers. We offer free deliveries on all products sold online and faster delivery options are available for a small fee. We only use DPD UK and DPD Local as our couriers since we feel that other couriers are just not able to meet our customers expectations. We are happy to offer all retail customers on our website the chance to earn reward points on every order, bonus points for introducing a friend and a little birthday bonus too. We are also an independent retailer for Games Workshop, we have the best sellers range available to buy online and collect in store. So if you are local to Washington why not check out our full range of Warhammer 40k and Age Of Sigmar online. The best part is you earn reward points on these items too and the points are transferrable so you get to spend your points on whatever you want.
Unit 13-14 Concord House, NE37 2AS, Washington, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Deducting a star from otherwise 5-star service.
I ordered a pc case on an early Sunday evening and paid for next working day delivery. So I expected to receive the item on the Tuesday, and had an email confirming this. Unfortunately the item was not dispatched until the Tuesday which meant it would come on the Wednesday, a day later and not convenient for me. So I had to rearrange delivery with courier.
Apart from this everything else was fine and I would purchase from this company again.
Update: NeoComputers have reached out to me as promised, and refunded the delivery cost. That's fair, and I'm putting the review up to five stars 👍

Respuesta de NeoComputers
Very good customer service I would say 10/10 make you feel reassuring whenever you purchase something and if it doesn’t come on the day it was suppose to they refund your whole shipping fees and still deliver it the day after or so. Would recommend over Amazon at most times for the same products but cheaper.

Respuesta de NeoComputers
Fast delivery and my son seems to be happy with the product
First time using Neo. Slight issue caused by myself during ordering process and despite them being closed (Saturday evening, bank holiday weekend) I got a reply to support email and fixed within an hour or 2 from skeleton support.
Case ordered- arrived as advertised. I'd use them again as first experience was excellent.
got what i wanted at the agreed price on and on time whats not to like.
Prompt delivery and great customer service
Website isn't great and showed me an inaccurate delivery estimate, but customer service MORE than makes up for it. I had ordered a PC case from Neo (other parts from elsewhere) for my nephews birthday, and was at risk of having 1 part missing for him.
Called in and Paul explained the situation and rectified it for me. Thanks.
Unlike large retailers, Neo seem to be run by real people who listen, think/understand, and act. Would highly recommend and will be my first port of call in future.
Got a great CPU from these guys for a great price. Came prompt and well packaged. 5 Star and will deffo be ordering from them in tge future. Cheers guys 👍🏻
Appreciated the thorough packaging, got the right product and arrived on time :)
My son wanted a gaming pc for Christmas with a list of requirements, NeoComputers bettered those and remained in budget. One part , unbeknown to anybody was not compatible but responded to my question immediately and then turned up at my door within an hour with a replacement part on Christmas Day. A magnificent service, I would highly recommend.
Thanks Phil Haggan
Fantastic service quick response reliable will use this company in future
Ordered a motherboard and came in one piece. Wrapped up really well. Shipping was faster than expected and good communication from supplier. What more can you ask for!
Ordered a few parts for my new build and everything arrived quickly and well packed, wrapped in security tape. My CPU arrived dead (not their fault) and they collected it, tested it and sent out a replacement at no cost. They're now one of the first places I check for parts
Not much to say as I had no issues with my purchase. Simple and fast delivery 👍🏼
Had an issue regarding a faulty product that, where the manufacturer was the problem rather than the merchant. Solid customer service but bit slow keeping me updated.
I ordered a product from them over a weekend and the next day, Monday, it was in my hands. Very impressed. Thank you.
Never ordered before, product came promptly, nothing to complain about, exactly what it said on the box, 5 *
I'm absolutely over the moon with the speed and execution Paul has done. Built me a new PC within a couple hours. Great communication and built it just how I described it to him. Highly recommend
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.