The experience was great. Motherboard arrived in good postage condition. Fully boxed and the board itself perfect. My only caveat was that after order confirmation, the communication went silent... Ver más
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The experience was great. Motherboard arrived in good postage condition. Fully boxed and the board itself perfect. My only caveat was that after order confirmation, the communication went silent... Ver más
La empresa ha respondido
After tripping over the power cord on my laptop, mains charging became problematic. Paul at Neo Computers sourced the replacement part and provided an estimated cost for the job. I agreed, he went ahe... Ver más
PC mainboard I ordered was cheaper than anywhere else and even though the free delivery option I chose was for over a week away, I received the item within days. Very quick, professional service and... Ver más
Found Neo Computers via PC Part Picker. Was skeptical at first as the price was so low but I took a leap of faith and am very happy I did. No issues at all, speedy delivery, package was well packed an... Ver más
NeoComputers is making it's way into the ecommerce market offering you great deals on hardware, peripherals, accessories and much more. Although NeoComputers is a relatively new business that was started in 2019 we are dedicated to making sure we are able to offer the best possible experience for our customers. We offer free deliveries on all products sold online and faster delivery options are available for a small fee. We only use DPD UK and DPD Local as our couriers since we feel that other couriers are just not able to meet our customers expectations. We are happy to offer all retail customers on our website the chance to earn reward points on every order, bonus points for introducing a friend and a little birthday bonus too. We are also an independent retailer for Games Workshop, we have the best sellers range available to buy online and collect in store. So if you are local to Washington why not check out our full range of Warhammer 40k and Age Of Sigmar online. The best part is you earn reward points on these items too and the points are transferrable so you get to spend your points on whatever you want.
Unit 13-14 Concord House, NE37 2AS, Washington, Reino Unido
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Really pleased with details of how orders progressing and level of support given when trying to diagnose a faulty component (CPU brought from elsewhere) but could of been Motherboard I purchased
Was looking to purchase a motherboard, NeoComputers where the cheapest on PCPartPicker, reviews for them seemed positive, and they take credit cards, so I figured I would give them a go.
I purchased a motherboard, it arrived quickly. However, the board was bent on 1 corner (most likely a manufacturing defect).
I contacted their support, and they agreed a return, they couldn't replace it quick enough (for me) as I had a build to complete, so they agreed to refund me instead.
Minimal hassle with the return, and they were polite and professional.
I would use again, even if the first order didn't quite go to plan.
I had a minor issue placing the order but they were very helpful and the goods came quicker than expected.
Great service fast and reliable, will definitely be using them again for future upgrades
well packaed . excellent price. in good working condition.
I paid for express delivery and the item I ordered arrived exactly when I needed it. Everything came exactly as described. Thanks a lot! Great company.
I looked at some of their Trustpilot feedback, and the professional responses from the company to negative feedback really gave me confidence. Looks like they have a hard working team.
Excellent packing and a good experience ordering through their website.
Please if you can, try and avoid NeoComputers at all costs.
Yes, for a lot of products - they have low prices, but they also have a low regard for the items. What I mean by this, is that they will ship you your items with insufficient packaging protection so your stuff gets very much so damaged in the post, and they will also then refuse to give you a no questions asked return and refund (which as a British citizen is your LEGAL RIGHT due to the distance selling laws) and instead will say that they will “test the item” themselves to “make sure the item is faulty as described”, which could mean for others with the same issue that they won’t refund you.
Please do not buy from here, unless you want to save 10 pounds on a product and don’t care about how your product that you’re buying gets to you, or the customer service for where you bought your item from.

Respuesta de NeoComputers
Came the next day, despite me ordering at half 3 on a random Thursday, packaging was good, didn't tell me it was on the way but it was a pleasant surprise

Respuesta de NeoComputers
All good!
I did have some questions during a purchase and shipping, and they replied to my messages within minutes. 100% recommended.
My bank (Starling) did flag them as scam though and I had to use another card, but that's hardly their problem.

Respuesta de NeoComputers

Respuesta de NeoComputers
Called them - had a lovely chat with the owner. Decent folk, lovely experience with them.

Respuesta de NeoComputers
Exerlent warhammer kits, warhammer models and paints at a discounted price. Very helpful and friendly staff that are eager to help.

Respuesta de NeoComputers
Ordered a PSU at a great price and got it the next day! Ended up going for a bigger one and returning it was very easy! I had to pay for the return which is fine and I got my money back a day after they received the parcel!

Respuesta de NeoComputers

Respuesta de NeoComputers
I recently purchased several components from Neocomputers for a new build PC having found them offering the best price. I'm really glad I did, because unfortunately the motherboard and CPU suffered a failure mid-use after only a couple of days and I had to send them back.
The support team at Neocomputers left me hugely impressed with their quick, clear updates on testing the parts and getting replacements out to me promptly. Despite a bit of bad luck with the original parts, things are now back up and running in only a few days and I would 100% use and recommend Neocomputers again in future.
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