Neptune - Chesham Opiniones 

301
•
TrustScore: 4.5 sobre 5

4,6

Canada Mill, Amersham Road, HP5 1NG Chesham, Buckinghamshire, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

We recently had a kitchen and utility room designed and built by Neptune. Matt Sowerby designed us a beautiful kitchen - he had lots of good ideas and some great suggestions and tips. There were a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

5* Service Popped into Neptune Chesham on recommendation this weekend and what a treat! Gorgeous store, perfect ambiance and the staff were so friendly despite being very busy. Jo especially went out... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always a fabulous service from Chesham Neptune. A big thank you especially to Emily who created a wonderful presentation for my home & made myself & my 3yr old daughter feel very welcome! She is an... Ver más

Valorada con 5 estrellas sobre 5

We visited the Chesham show room which had the differed ranges of kitchens on display which we found very useful. We selected a Neptune kitchen as we liked the idea of the life time guarantee. Also we... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. también en la categoría
  3. Accesorios para muebles
  4. Diseñador de interiores
  5. Tienda de mobiliario para jardín
  6. Tienda de mobiliario para salones
  7. Tienda de suministros de cocina

Sobre Neptune - Chesham

Escrito por la empresa

Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.

We’re Neptune.

We do what we do because we believe our designs can make your life that little bit happier, easier and better.

We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.

We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.

Reviews

At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.

Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.

Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.


Información de contacto

  • Canada Mill, Amersham Road, HP5 1NG, Chesham, Buckinghamshire, Reino Unido

  • 01494 398472

4,6

Excelente

TrustScore: 4.5 sobre 5

301 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(301)

2169 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Always a pleasure…

Always a pleasure to shop at Neptune (Chesham). Staff are extremely helpful and friendly, no matter how small your purchase.

5 de marzo de 2025
Logotipo de Neptune - Chesham

Respuesta de Neptune - Chesham

Thank you so much for your kind words – it really means a lot to us. We believe that every visit and every purchase, big or small, should feel special, so we're delighted to hear that you’ve felt well looked after each time.

It’s always a pleasure to welcome you to Neptune Chesham, and we look forward to seeing you again soon.

Warmest regards,
The Neptune Chesham Team

Valorada con 5 estrellas sobre 5

Great store and Marilyn was so helpful!

We spent some time in the store looking for furniture and bedding and had the pleasure of Marilyn who helped us and offered assistance with our purchase - very helpful and will definitely be back!

22 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful staff in branch

Very helpful staff in branch. Purchased Wycombe bench. Good quality. Delivery team were really good. Kept in touch all the way.

7 de febrero de 2025
Logotipo de Neptune - Chesham

Respuesta de Neptune - Chesham

Thank you for your kind review. Our staff are thrilled to receive your positive feedback.

Valorada con 5 estrellas sobre 5

Over the past few months we have been…

Over the past few months we have been using Neptune (Chesham) to help furnish our new home. We have been very impressed not only with the quality of the items we have ordered, but also by the level of customer service we have received in store by our contact Laura Myatt. Delivery and installation was also first class! Can’t speak highly enough of this store. Well done and thank you for all your help!

31 de enero de 2025
Opinión espontánea
Logotipo de Neptune - Chesham

Respuesta de Neptune - Chesham

Good Afternoon,

Thankyou for taking the time to leave such a lovely review, we really appreciate it, we're glad that you were happy with the service you received in store by our manager Laura. She will be delighted to see this review. We hope to see you again soon.

Kind Regards,

Neptune Chesham

Valorada con 5 estrellas sobre 5

Kitchen

I have always yearned for a Neptune kitchen and when we got planning permission to extend our cottage, we went straight to the Chesham showroom.
From start to finish we were looked after so well.
Rebecca really understood our design brief and brought it to life, James (our Project Manager) worked extremely well with our builder Mark and Glenn installed the kitchen seamlessly.
I could go on, suffice to say we are very happy and thrilled with our new kitchen.

22 de enero de 2025
Opinión espontánea
Logotipo de Neptune - Chesham

Respuesta de Neptune - Chesham

Thank you so much for sharing your journey – we’re absolutely thrilled to hear how happy you are with your new kitchen. It’s always special to be part of a home transformation, and helping bring your vision to life has been a real pleasure for all of us here at Neptune Chesham.

Rebecca, James, and Glenn will be especially touched by your kind words – as will the rest of the team. It’s wonderful to know that the collaboration between everyone, including your builder Mark, helped make the whole process feel smooth and supported.

We hope your new kitchen brings you joy for many years to come, and we look forward to welcoming you back to Chesham whenever you’re ready for your next chapter.

Warmest wishes,
The Neptune Chesham Team

Valorada con 4 estrellas sobre 5

Service is always good here.

Service is always good here.
It was no exception but I felt it had lost a little of its ✨

18 de diciembre de 2024
Logotipo de Neptune - Chesham

Respuesta de Neptune - Chesham

Good Morning Jane,

Thankyou for leaving this feedback. We're glad that you're happy with the service in store given. However it does sadden us that you feel as if the store has lost it's sparkle. Please visit us again so we can change your perspective on the store. Have a lovely day.

Neptune Chesham

Valorada con 5 estrellas sobre 5

Neptune Chesham undertook the design…

Neptune Chesham undertook the design and installation of a kitchen, study and utility room and were excellent at every stage. They worked seamlessly with our expert builder/project manager Simon Smith of Plumbsmith, Harpenden. Thanks to Rebecca, Fiona, Missie, James and Anthony at Neptune. Great job all!

4 de marzo de 2024
Opinión espontánea
Logotipo de Neptune - Chesham

Respuesta de Neptune - Chesham

Good Morning,

Thankyou for spending the time to write such a lovely review about your service you received when with us. We're so glad that you're happy with your new kitchen and we will pass on all of the kind words you have said in your review to the names mentioned. I'm sure they will be very happy to, to see this. We hope to see you again soon.

Neptune Chesham

Valorada con 5 estrellas sobre 5

Just been to Neptune in Chesham

Just been to Neptune in Chesham, again!
Served by our lovely Emily who has sold us so much over the years!

16 de diciembre de 2024
Opinión espontánea
Logotipo de Neptune - Chesham

Respuesta de Neptune - Chesham

Good Morning,

Thankyou for taking the time to write such a lovely review. We will pass this review on to Emily and we'd also like to thank you for being a loyal customer over the years and we look forwards to seeing you again soon.

Neptune Chesham

Valorada con 5 estrellas sobre 5

Christmas Wreath Making…

I went to the Christmas wreath making at Neptune Chesham and had the best time.

What a wonderful location for the session and we had the best time it was so festive, mince pies & drinks.

The hosts were knowledgeable and provided everything we needed for the session and you are made to feel so welcome.

I can’t wait for the next one.

7 de diciembre de 2024
Opinión espontánea
Logotipo de Neptune - Chesham

Respuesta de Neptune - Chesham

Hello Kate,

Thank you so much for taking the time to write a review. We are so happy to hear you enjoyed the wreath making event! Please do keep an eye on our Event Brite page for future. Have a lovely Christmas.

Chesham Team.

Valorada con 5 estrellas sobre 5

Wreath making!

A great time wreath making and bought a couple of beautiful Christmas decorations. Thank you!

7 de diciembre de 2024
Opinión espontánea
Logotipo de Neptune - Chesham

Respuesta de Neptune - Chesham

Thank you for leaving a review. Happy to hear you enjoyed your time at the wreath making. Have a lovely Christmas.

Chesham Team

Valorada con 5 estrellas sobre 5

Christmas Wreath Making

Wreath Making- we had a great morning constructing the wreaths with expert tuition and help if needed. Super quality items to design our individual wreaths with. It would have been nice to have had a voucher incentive to encourage purchase of some baubles or Christmas decorations afterwards either to add to the wreath or simply take home.

7 de diciembre de 2024
Opinión espontánea
Logotipo de Neptune - Chesham

Respuesta de Neptune - Chesham

Hello Jackie, Thank you for leaving such a lovely review about our Wreath making event, please do keep an eye on event brite for future. Thank you for your feedback regarding incentives we will definitely have a look in to this for next time. Have a lovely Christmas!

Chesham Team

Valorada con 5 estrellas sobre 5

Such a lovely shop to visit

Such a lovely shop to visit, absolutely gorgeous.
Sarah and her colleague were wonderful.
Thank you very much

5 de diciembre de 2024
Opinión espontánea
Logotipo de Neptune - Chesham

Respuesta de Neptune - Chesham

Thank you so much for your review Mark, I will share your kind words with Sarah. Please visit us again soon!

Chesham Team

Valorada con 5 estrellas sobre 5

Winter Recipe making

I attended Winter Recipe naking with Becky Wilkinson and it was utterly devine. The festive atmosphere, lovely prosecco and delicious food were such at .
treat.

19 de noviembre de 2024
Opinión espontánea
Logotipo de Neptune - Chesham

Respuesta de Neptune - Chesham

Thank you Carly for your kind review! We are so happy to hear you enjoyed the event! Please keep an eye on our Instagram and event brite for future!

Chesham Team

Valorada con 5 estrellas sobre 5

High quality beautiful furniture

High quality beautiful furniture -
would love to buy everything. So far two rugs which are lovely.
Very helpful and efficient staff.

21 de noviembre de 2024
Opinión espontánea
Logotipo de Neptune - Chesham

Respuesta de Neptune - Chesham

Hello Katy,


Thank you for leaving a review. We are glad to hear that you are loving your new rugs! Please do come in again soon.

Chesham Team

Valorada con 5 estrellas sobre 5

Went to a fabulous cookery…

Went to a fabulous cookery demonstration this morning by Becky Wilkinson. The whole morning was wonderful- from the genuinely warm welcome from all the Chesham Neptune store staff (as always in this branch) to the delicious food prepared by Becky and shared with us all. Another Neptune triumph. Thank you Chesham Neptune!

21 de noviembre de 2024
Opinión espontánea
Logotipo de Neptune - Chesham

Respuesta de Neptune - Chesham

Hello Jane,

Thank you so much for leaving such a lovely review! Becky does always make the most amazing food and look out on event brite for any future visits, would be lovely to see you again!

Chesham Team

Valorada con 5 estrellas sobre 5

Helpful staff

My husband and I visited the Chesham branch last Friday. The moment we stepped into the shop, we were welcomed by the delicious aroma, beautiful festival display, and mostly importantly, the very diligent service of the staff. Laura, Missie and Katie have tried back-and-forth to make our complicated order organised in the best way possible. Thank you ladies for making our visit such an enjoyable experience!🌹

15 de noviembre de 2024
Opinión espontánea
Logotipo de Neptune - Chesham

Respuesta de Neptune - Chesham

Hello Su!

Thank you so much for taking the time to leave us such a kind review! I will be sure to share your review with Missie, Laura and Katie they will be really appreciative of this! Please do come and visit us again soon.

Chesham Team

Valorada con 5 estrellas sobre 5

The store and staff make shopping and…

The store and staff make shopping and purchasing a lovely experience. It does not matter if you are purchasing something small or large you receive the same level of customer service and attention. Recently purchased from store and home delivery, service and communication spot on. Thank you !

14 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful store

I absolutely love this store. It’s a gorgeous building. It always smells amazing when you walk in and it feels so homely! The furniture is such beautiful quality and the staff are always friendly, helpful and more than happy to help/ answer any questions! Highly recommend!
Laura p

10 de noviembre de 2024
Opinión espontánea
Logotipo de Neptune - Chesham

Respuesta de Neptune - Chesham

Hello Laura,

Thank you so much for your kind words and we are so happy to hear that you enjoy coming to the Chesham store.

Chesham Team

Valorada con 5 estrellas sobre 5

Always love coming into store

Always love coming into store! Katie was so very helpful - will be back again soon no doubt!

9 de noviembre de 2024
Opinión espontánea
Logotipo de Neptune - Chesham

Respuesta de Neptune - Chesham

Hello Arashdeep,

Thank you so much for leaving a review. We will be sure to pass this onto Katie.

Chesham Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más