The Chester store is lovely, easily accessible, plenty of parking and set out and staged beautifully. The large store allow you to see a large range of products. Staff very helpful and friendly.
Localización
Cambiar localizaciónChester Road, Bridge Trafford, CH2 4JR Chester, Cheshire, GB
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Consulta las opiniones de los clientes
Another super experience from Chester Neptune. From the In Store browsing, to the friendly assistants who helped us order 'on line' in store (if that makes sense!) The stores are always well lai... Ver más
Cautious in placing order in store due to previous disappointing experience. However, the assistant who placed my order and provided reassurance regarding follow up was very helpful and professional.... Ver más
La empresa ha respondido
We always have such a lovely experience at Neptune Chester. Every visit feels welcoming, and the team are consistently friendly, knowledgeable and happy to help without ever being pushy. This wee... Ver más
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de mobiliario para jardín
- Diseñador de interiores
- Tienda de suministros de cocina
- Tienda de mobiliario para salones
Sobre Neptune - Chester
Escrito por la empresa
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Información de contacto
Chester Road, Bridge Trafford, CH2 4JR, Chester, Cheshire, Reino Unido
- 01244 478 777
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The Chester store is lovely
The Chester store is lovely, easily accessible, plenty of parking and set out and staged beautifully. The large store allow you to see a large range of products. Staff very helpful and friendly.
Chester Store Customer Store
We visited the Chester store on Tuesday to look at garden furniture and had excellent customer service from India, thank you! 😊
Another super experience from Chester Neptune.
Another super experience from Chester Neptune.
From the In Store browsing, to the friendly assistants who helped us order 'on line' in store (if that makes sense!)
The stores are always well laid out and the items displayed in appropriate settings.
Never any pressure to buy and you can take your time to browse.
On line or in store purchase's are super easy. Quality products and many that are truly unique.
Have been in many times since for more items.
Chester celebrating 30years
Chester celebrating 30years, fabulous hosts, customer service excellent as always
We always have such a lovely experience…
We always have such a lovely experience at Neptune Chester. Every visit feels welcoming, and the team are consistently friendly, knowledgeable and happy to help without ever being pushy.
This weekend was particularly special as we were greeted with a glass of fizz to celebrate the store’s 30th birthday, which was such a thoughtful touch and made the visit feel even more memorable.
The showroom is always beautifully presented and full of inspiration, but it’s the wonderful team that keeps us coming back. We genuinely love popping by and would highly recommend a visit. Congratulations on 30 years, and here’s to many more!
Great products and fantastic customer…
Great products and fantastic customer service - great service, thank you Gill!!!
There is always a friendly and helpful welcome at Chester Neptune
There is always a friendly and helpful welcome at Chester Neptune. The event was very pleasant and of course, the products on sale are very good.
Excellent experience at Neptune
Excellent experience at Neptune. Hannah and India couldn’t have been more helpful or knowledgeable throughout the whole process. The quality of the products is outstanding, and they really took the time to help me make the right decision. I purchased the Wardley bed and mattress and am absolutely delighted with them. Excellent customer service from start to finish — highly recommend.
Neptune Chester female staff are lovely!
Neptune Chester staff are always so welcoming and friendly, making us tea and coffee, but leaving us to mooch at our own pace.
Es posible que utilice la IA para responderVer más
Dresser Exchange
Both Andre and Liam were very mannerly and helpful. The handover process was excellent.
Well done guys 👍

Respuesta de Neptune - Chester
Neptune Chester
Jill in Neptune Chester makes you feel so welcome
Always a pleasant experience shopping there.
Thanks 🤗

Respuesta de Neptune - Chester
Thankyou Sean and Callum for delivering…
Thankyou Sean and Callum for delivering our table and chairs. You are both very efficient at your job .

Respuesta de Neptune - Chester
Great company and product fabulous…
Great company and product fabulous girls at helsby store

Respuesta de Neptune - Chester
Excellent Service from Neptune as…
Excellent Service from Neptune as usual. Their ‘white glove’ service is wonderful. Josh and Shane delivered my furniture to the room of my choice and took away all the packaging. The quality of the furniture is excellent too - real heirloom pieces. Thanks Neptune.

Respuesta de Neptune - Chester
I love visiting
I love visiting. There is always a warm welcome at the Mickle Trafford store, and staff are incredibly helpful and friendly, as well as very knowledgeable. The store is tranquil and calm and lovely to browse around. In essence a wonderful experience, with a wonderful team of people to help make the experience a very pleasant one.

Respuesta de Neptune - Chester
Lee and Craig were very helpful
Lee and Craig were very helpful. They let us know the night before of a delay the next day, as to not waste out time. Arrived when they said they would. Great customer service. Both very helpful and pleasant.

Respuesta de Neptune - Chester

Respuesta de Neptune - Chester
Lovely experience
Lovely experience when you enter the store friendly staff who are happy to help Furniture displays are extremely well displayed, plenty of ranges to choose from and our furniture arrived quickly we where kept well informed of the delivery date and the delivery team where excellent too
lovely picture delivery no problem very…
lovely picture delivery no problem very pleased

Respuesta de Neptune - Chester
Long wait for delivery but delivery…
Long wait for delivery but delivery guys were great

Respuesta de Neptune - Chester
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