Neptune - Chester Opiniones 

157
TrustScore: 5 sobre 5

4,9

Chester Road, Bridge Trafford, CH2 4JR Chester, Cheshire, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The Chester store is lovely, easily accessible, plenty of parking and set out and staged beautifully. The large store allow you to see a large range of products. Staff very helpful and friendly.

Valorada con 5 estrellas sobre 5

Another super experience from Chester Neptune. From the In Store browsing, to the friendly assistants who helped us order 'on line' in store (if that makes sense!) The stores are always well lai... Ver más

Valorada con 5 estrellas sobre 5

Cautious in placing order in store due to previous disappointing experience. However, the assistant who placed my order and provided reassurance regarding follow up was very helpful and professional.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We always have such a lovely experience at Neptune Chester. Every visit feels welcoming, and the team are consistently friendly, knowledgeable and happy to help without ever being pushy. This wee... Ver más


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de mobiliario para jardín
  4. Diseñador de interiores
  5. Tienda de suministros de cocina
  6. Tienda de mobiliario para salones

Sobre Neptune - Chester

Escrito por la empresa

Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.

We’re Neptune.

We do what we do because we believe our designs can make your life that little bit happier, easier and better.

We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.

We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.

Reviews

At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.

Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.

Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.


Información de contacto

  • Chester Road, Bridge Trafford, CH2 4JR, Chester, Cheshire, Reino Unido

  • 01244 478 777

4,9

Excelente

TrustScore: 5 sobre 5

157 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(157)

2193 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The Chester store is lovely

The Chester store is lovely, easily accessible, plenty of parking and set out and staged beautifully. The large store allow you to see a large range of products. Staff very helpful and friendly.

16 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Another super experience from Chester Neptune.

Another super experience from Chester Neptune.
From the In Store browsing, to the friendly assistants who helped us order 'on line' in store (if that makes sense!)
The stores are always well laid out and the items displayed in appropriate settings.
Never any pressure to buy and you can take your time to browse.
On line or in store purchase's are super easy. Quality products and many that are truly unique.
Have been in many times since for more items.

9 de marzo de 2026
Valorada con 5 estrellas sobre 5

We always have such a lovely experience…

We always have such a lovely experience at Neptune Chester. Every visit feels welcoming, and the team are consistently friendly, knowledgeable and happy to help without ever being pushy.

This weekend was particularly special as we were greeted with a glass of fizz to celebrate the store’s 30th birthday, which was such a thoughtful touch and made the visit feel even more memorable.

The showroom is always beautifully presented and full of inspiration, but it’s the wonderful team that keeps us coming back. We genuinely love popping by and would highly recommend a visit. Congratulations on 30 years, and here’s to many more!

7 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent experience at Neptune

Excellent experience at Neptune. Hannah and India couldn’t have been more helpful or knowledgeable throughout the whole process. The quality of the products is outstanding, and they really took the time to help me make the right decision. I purchased the Wardley bed and mattress and am absolutely delighted with them. Excellent customer service from start to finish — highly recommend.

28 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dresser Exchange

Both Andre and Liam were very mannerly and helpful. The handover process was excellent.
Well done guys 👍

22 de abril de 2026
Opinión espontánea
Logotipo de Neptune - Chester

Respuesta de Neptune - Chester

Dear John, thank you for your lovely feedback. We’re so pleased to hear that Andre and Liam were both helpful and professional, and that the handover process went smoothly. We’ll be sure to pass your kind comments on to them.

All my best,
Amy at Neptune Support Office

Valorada con 5 estrellas sobre 5

Neptune Chester

Jill in Neptune Chester makes you feel so welcome
Always a pleasant experience shopping there.
Thanks 🤗

4 de abril de 2026
Opinión espontánea
Logotipo de Neptune - Chester

Respuesta de Neptune - Chester

Thank you for your lovely feedback. We’re delighted to hear you always feel so welcome in our Chester store and that Jill helps make each visit such a pleasant experience. We really appreciate you taking the time to share this.

All my best,
Amy at Neptune Support Office

Valorada con 5 estrellas sobre 5

Thankyou Sean and Callum for delivering…

Thankyou Sean and Callum for delivering our table and chairs. You are both very efficient at your job .

6 de abril de 2026
Opinión espontánea
Logotipo de Neptune - Chester

Respuesta de Neptune - Chester

Dear Sue, thank you for your kind feedback. We’re so pleased to hear Sean and Callum delivered your table and chairs efficiently and took good care of everything for you. We really appreciate you taking the time to share this.

All my best,
Amy at Neptune Support Office

Valorada con 5 estrellas sobre 5

Great company and product fabulous…

Great company and product fabulous girls at helsby store

3 de abril de 2026
Logotipo de Neptune - Chester

Respuesta de Neptune - Chester

Dear Bill, Thank you for your lovely feedback. We're so pleased to hear you’re happy with both the products and your experience in our Chester store, and that the team made you feel so well looked after.

All my best,
Amy at Neptune Support Office

Valorada con 5 estrellas sobre 5

Excellent Service from Neptune as…

Excellent Service from Neptune as usual. Their ‘white glove’ service is wonderful. Josh and Shane delivered my furniture to the room of my choice and took away all the packaging. The quality of the furniture is excellent too - real heirloom pieces. Thanks Neptune.

23 de marzo de 2026
Opinión espontánea
Logotipo de Neptune - Chester

Respuesta de Neptune - Chester

Dear Emma, thank you for your thoughtful review. We're so pleased to hear you enjoyed our delivery service and that Josh and Shane took great care in setting everything up for you. It’s wonderful to know you’re happy with the quality of your furniture, pieces to be enjoyed for many years to come.

All my best,
Amy at Neptune Support Office

Valorada con 5 estrellas sobre 5

I love visiting

I love visiting. There is always a warm welcome at the Mickle Trafford store, and staff are incredibly helpful and friendly, as well as very knowledgeable. The store is tranquil and calm and lovely to browse around. In essence a wonderful experience, with a wonderful team of people to help make the experience a very pleasant one.

27 de marzo de 2026
Opinión espontánea
Logotipo de Neptune - Chester

Respuesta de Neptune - Chester

Thank you very much for your lovely review of our Store, we hope to see you again soon and wishing you a Happy Easter.

Valorada con 5 estrellas sobre 5

Lee and Craig were very helpful

Lee and Craig were very helpful. They let us know the night before of a delay the next day, as to not waste out time. Arrived when they said they would. Great customer service. Both very helpful and pleasant.

19 de marzo de 2026
Opinión espontánea
Logotipo de Neptune - Chester

Respuesta de Neptune - Chester

Thank you very much for your 5 star review and hope you enjoy your new Neptune Furniture.

Valorada con 5 estrellas sobre 5

Lovely experience

Lovely experience when you enter the store friendly staff who are happy to help Furniture displays are extremely well displayed, plenty of ranges to choose from and our furniture arrived quickly we where kept well informed of the delivery date and the delivery team where excellent too

9 de febrero de 2026

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más