Thank you for your great service, from ordering to delivery was 5⭐️, big thank you to Andre & Liam who set everything up in our home and removed all packaging. Thank you Neptune
Localización
Cambiar localizaciónDrayton Lane, Drayton, PO20 2EW Chichester, West Sussex, GB
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Consulta las opiniones de los clientes
Neptune in West Sussex is an absolutely lovely place to shop! Whether you are looking to buy or you just want to spend some time browsing. The staff were so helpful, Eden who spent about 3 hours on a... Ver más
Our experience of Neptune (Chichester store) and customer services has been fantastic. Every staff member has been super helpful and gone above and beyond to assist our home furnishings. The qual... Ver más
La empresa ha respondido
Fantastic morning with Becky this morning. We watched her rustle up three lovely, delicious summer dishes which we then all sampled afterwards. Debs made it extra special by being very attentive supp... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- también en la categoría
- Accesorios para muebles
- Diseñador de interiores
- Tienda de mobiliario para jardín
- Tienda de mobiliario para salones
- Tienda de suministros de cocina
Sobre Neptune - Chichester
Escrito por la empresa
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Información de contacto
Drayton Lane, Drayton, PO20 2EW, Chichester, West Sussex, Reino Unido
- 01243 904417
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Beautiful shop
Beautiful shop, Helena was incredibly attentive- 5 stars!

Respuesta de Neptune - Chichester
The Neptune branch in Chichester is in…
The Neptune branch in Chichester is in beautiful peaceful surroundings. The staff are super friendly helpful & welcoming. Jo showed me around the showrooms, and was very knowledgeable about the various styles and colours to create a stunning kitchen. All in all one of the most relaxing and enjoyable shopping experiences I’ve had! I’ll definitely be going back!

Respuesta de Neptune - Chichester
Great shopping experience
Great shopping experience, helpful staff and wonderful products

Respuesta de Neptune - Chichester
We visited Neptune in Chichester to…
We visited Neptune in Chichester to look for inspiration and furniture
Gemma helped us to look at colours and explore ideas with different furniture & fabric options
She was lovely, informative & full of enthusiasm
No pushy selling - we have some ideas to explore & will return
Thank you

Respuesta de Neptune - Chichester
Easter Wreath Workshop
Fabulous afternoon at Neptune Chichester Easter Wreath Workshop. Laura (Hawthorn & Hoe), who ran the workshop, was so friendly and knowledgeable. She expertly taught us how to add the moss, foliage and bulbs to the wire ring, to create a wonderful spring wreath. I learnt so much. The materials were beautiful, with so much to choose from. As always the store had a calm, relaxing atmosphere and the staff were super welcoming x

Respuesta de Neptune - Chichester
Excellent communication
Excellent communication
Friendly interactive knowledgeable staff
Hit the dates
Just great customer service all around.

Respuesta de Neptune - Chichester
Excellent service staff work above and…
Excellent service staff work above and beyond their duties, customer service skills excellent

Respuesta de Neptune - Chichester
The Chichester showroom is a great…
The Chichester showroom is a great opportunity to see the Neptune design and products in situ. The staff were very helpful.

Respuesta de Neptune - Chichester
We had excellent service today by Jo
We had excellent service today by Jo. We had some great design advice on how we can style our house with ornaments and vases. Really friendly, nothing was too much, not rushed. Fabulous experience, thank you. We’ll be back.

Respuesta de Neptune - Chichester
We ordered our bed
We ordered our bed, staff more than helpful at purchase point and follow up. Your delivery company excellent with contacting us, the delivery and assembly of the bed, faultless, the boys were polite, could not fault. I will definitely recommend Neptune to friends. Thank you, it has been a pleasure.
Jenny

Respuesta de Neptune - Chichester
Very friendly helpful staff
Very friendly helpful staff. Beautiful showroom and delighted with the picture I bought in the sale.

Respuesta de Neptune - Chichester
Mood Board creation…
I signed up for a Mood Board creation session with Helena at Chichester. I was sceptical about how useful I would find it and was delighted to find it very helpful in solving design solutions for revamping our kitchen/dining room. Helena the designer was so inspirational and guided me to a colour palette I would never have even thought of ! Really enjoyable and when I have a bigger project I will not hesitate to use the design services of Neptune.

Respuesta de Neptune - Chichester
Amazing store and staff
Went in and was welcomed by a thew of the staff hoo were in view as we walked in with a nice smile.
They said need any thing just ask offered us a coffe as they had just made some witch we fort was very nice
The store is so very nicely presented and clean. The missis wished it was her home as wanted everything. Got a couple of little bits and we were served by some lovely lady's at the till gemma Jenny and spoke to a man called Howard they all seemed so helpfull
Walked past the design office too witch was nice to know for when we get are new kitchen and had a quick word with the lady's out there. Will definitely be coming back and telling friend a and family about it.

Respuesta de Neptune - Chichester
Fun cookery demonstration
Excellent cookery demonstration by Becky Wilkinson at Neptune Chichester. Delicious, healthy recipes that I look forward to trying at home. Such a lovely store, full of beautiful things and welcoming, friendly staff. Always a pleasure to shop there!

Respuesta de Neptune - Chichester
Brilliant cookery demo with Becky…
Brilliant cookery demo with Becky Wilkinson. Can’t wait to have friends round and cook her scrumpy food. A treat to be at Neptune Chichester once again and of course had to buy a few fab bits from Jenny for home

Respuesta de Neptune - Chichester
⭐️⭐️⭐️⭐️⭐️
A 5 star service from all of the Chichester Neptune staff. Couldn't have been more helpful with my enquiry's.
A professional, yet friendly service offering high quality products and knowledge. I could not find a fault with any of the team. Absolutely exceptional once again!
I could not pick any names in particular as each member of staff that i interacted with had the highest level of customer service you could ask for along with a big smile and a hot coffee awaiting.
Thank you so much once again Chichester Neptune for welcome me into such a beautiful store.

Respuesta de Neptune - Chichester
Quickly solved issue with previous order
The problem that I had with a previous order was very quickly resolved. The problem shouldn’t have occurred in the first place.

Respuesta de Neptune - Chichester
The friendly welcome and effortless…
The friendly welcome and effortless service put the whole experience of shopping onto a different level.
The layout of the displays were perfect which made the ease of deciding so much better then other shops.

Respuesta de Neptune - Chichester
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