Lottie, the kitchen designer suggested some excellent ideas during the design process and worked with us through the installation process with regular site visits. Henry and his team kept to the times... Ver más
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Lottie, the kitchen designer suggested some excellent ideas during the design process and worked with us through the installation process with regular site visits. Henry and his team kept to the times... Ver más
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Service with a genuine smile. My fabulous new bed arrived on time, delivered by two lovely guys. Many thanks Neptune, Alfie and Josh
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Always a pleasure to visit Neptune in Hailsham. Katy, Katie and Rachael are welcoming, very helpful and knowledgable about the products. Always greeted with a smile and an offer of tea or coffee. Wo... Ver más
Rachel and her team offer a very friendly and relaxed experience when you enter the shop. It’s beautifully merchandised and the room set ups are exquisite. She didn’t follow us around but offered advi... Ver más
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Escrito por la empresa
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
North Street, BN27 1DQ, Hailsham, East Sussex, Reino Unido
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We had a beautiful kitchen designed and fitted by Neptune Hailsham
Lottie the kitchen designer was so helpful and knowledgeable
She listened to all our wants and needs and designed a kitchen that was just perfect
The fitters Craig and Dean were so skilled
Communication was fabulous and it was reasonable priced for the amazing quality and workmanship
We wouldn’t hesitate to recommend Neptune in Hailsham

Respuesta de Neptune - Hailsham
Neptune staff are always great in our experience and Joe and Paul, who delivered our furniture yesterday, are no exception - friendly, professional and very ‘can do’. And we love everything they’ve delivered!

Respuesta de Neptune - Hailsham
I always enjoy visiting Neptune’s showroom and store in Hailsham because there is warm and welcoming atmosphere. Inspiring room displays showing the extensive Neptune products and design possibilities. This Sunday Shannon & Katie made my visit a pre Christmas treat, as I revelled in the bustling , cheery atmosphere. Dogs always welcome too!

Respuesta de Neptune - Hailsham
Hailsham Neptune is just one of those shops where the customer really does come first; the staff are friendly and courteous and if they do not have the answer to your query, they will do their best to find the answer "on the spot"

Respuesta de Neptune - Hailsham

Respuesta de Neptune - Hailsham
Popped into Neptune Halisham for a flying visit, received such a warm welcome from Rachael, Katy & Shannan. Best Neptune store I’ve been in, will be back, thank you.

Respuesta de Neptune - Hailsham
We recently completed a Neptune kitchen project, and the experience was outstanding from start to finish. Our designer, Lottie Simmons, truly listened to our ideas and provided constructive input throughout the process. There were many iterations, but Lottie was always patient and helped us finalise a beautiful design that complemented the space—even though the room hadn’t been built yet!
The installation team, Craig and Dean, were exceptional. They are true perfectionists who worked tirelessly to ensure every cabinet and fixture was installed flawlessly. Despite numerous challenges with our construction, they returned several times, travelling long distances to complete finishing touches. Going the extra mile, they even crafted and installed a window sill from an offcut of our oak counter and adjusted pantry cabinets when our new fridge turned out to be slightly too tall. Their skill and dedication were second to none—I can’t recommend them highly enough.
The Dekton counter installation was also impressive. Fitting it around an existing AGA with a new glass backsplash was no easy task, but the stone installers handled it perfectly.
After we moved in, Neptune sent Mitch to refinish all the cabinetry. In one very long day, the entire kitchen, pantry, and laundry were repainted to perfection, leaving everything immaculate. Finally, six weeks after settling in, Lottie and Lucy visited to style and photograph the spaces. They did a beautiful job and left us with plenty of design inspiration.
Although our main construction project had its share of issues, none were related to Neptune. Our experience with Neptune was fantastic. The team worked around every challenge with professionalism and care. We couldn’t be happier with the result and highly recommend Neptune and everyone we worked with over what became a two-year journey!

Respuesta de Neptune - Hailsham
Lottie, Lucy and the wider team at Neptune - Hailsham are simply brilliant. They have solid knowledge on what works from an interior design perspective and share their opinions in a kind and considered way. Their shop brims with beautiful design ideas. We have recently bought from them and will return. They are trusted design professionals.

Respuesta de Neptune - Hailsham
Lovely products. Good service apart from waiting time for products.

Respuesta de Neptune - Hailsham
I am writing to express my sincere appreciation for the exceptional work that Shannan (Neptune) continues to deliver on our ongoing home interior design project. Her creativity, attention to detail and ability to translate our vision into a beautiful and functional spaces exceeds all expectations.
From the initial home consultation to the final touches, Shannan’s professionalism and dedication are evident throughout. She listens carefully to our needs, offers insightful suggestions, and brings a unique aesthetic that truly transforms our home. The result is not only visually stunning but also perfectly tailored to our lifestyle and preferences.
Shannan’s talent and passion for design have made a lasting impression and we are genuinely grateful for her contribution. It has and continues to be a pleasure working with the "Whole Neptune Team" and we would not hesitate to recommend their services to others seeking high-quality interior design (and furniture of course!).
Thank you once again for your outstanding work.

Respuesta de Neptune - Hailsham
Rachel and her team offer a very friendly and relaxed experience when you enter the shop. It’s beautifully merchandised and the room set ups are exquisite. She didn’t follow us around but offered advice if we had any questions. I purchased some tableware and faux stems, all of which I adore! I would choose this branch over others which are closer. I loved the “family run intimate” feel of this store and look forward to returning at Xmas for a customer gathering and celebration !

Respuesta de Neptune - Hailsham
Helpful, friendly staff. Was made to feel very welcome and no pressure to rush

Respuesta de Neptune - Hailsham

Respuesta de Neptune - Hailsham
Really helpful and lovely professional staff at Neptune, they go over and above with customer service. Ordered my item, and I was kept informed regarding delivery date. Delivery was on time and helpful driver and support staff unpacked and placed my book shelf in correct place. Very happy with the whole service. Thank you ⭐️⭐️⭐️

Respuesta de Neptune - Hailsham

Respuesta de Neptune - Hailsham
I went into the Hailsham shop this morning - it was a very welcoming and aesthetically pleasing experience. Beautifully arranged rooms, giving a wide range of ideas for the home. Everything is stunning and of the highest quality. I was served by Ellie and Shannon, who were professional and very knowledgeable. Their vision and eye for design was outstanding. I came away with bunches of elegant faux flowers, having been given so many arrangement ideas. They couldn't have been more helpful and delightful. I definitely will be back!

Respuesta de Neptune - Hailsham
Superb service and support throughout the process. Quality and standard of product superb.
Will definitely be using them again.

Respuesta de Neptune - Hailsham
The people at your Hailsham store were extremely helpful and arranged the delivery of our garden furniture very efficiently. We are very impressed with the men who delivered and set up the furniture. The table and chairs are of very good quality.

Respuesta de Neptune - Hailsham
Beautiful well laid out store with a great variety of room sets. Staff here are always friendly and helpful. We dealt with Shannan who was excellent and went the extra mile to help us get what we wanted.

Respuesta de Neptune - Hailsham
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