Lottie, the kitchen designer suggested some excellent ideas during the design process and worked with us through the installation process with regular site visits. Henry and his team kept to the times... Ver más
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Lottie, the kitchen designer suggested some excellent ideas during the design process and worked with us through the installation process with regular site visits. Henry and his team kept to the times... Ver más
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Service with a genuine smile. My fabulous new bed arrived on time, delivered by two lovely guys. Many thanks Neptune, Alfie and Josh
La empresa ha respondido
Always a pleasure to visit Neptune in Hailsham. Katy, Katie and Rachael are welcoming, very helpful and knowledgable about the products. Always greeted with a smile and an offer of tea or coffee. Wo... Ver más
Rachel and her team offer a very friendly and relaxed experience when you enter the shop. It’s beautifully merchandised and the room set ups are exquisite. She didn’t follow us around but offered advi... Ver más
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Escrito por la empresa
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
North Street, BN27 1DQ, Hailsham, East Sussex, Reino Unido
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The furniture is to die for. Wonderful welcome tea and coffee offered brilliant customer service from Lucy & Emily. I am saving up for a wardrobe l have my eye on 👀😁

Respuesta de Neptune - Hailsham
Great wall art purchased and as always excellent service from the Hailsham branch! We always thoroughly enjoy a trip to the showroom!

Respuesta de Neptune - Hailsham
The helpfulness of everybody I spoke with on the phone and in store and the delivery guys were amazing and so nice! Well done Neptune you’ve nailed the customer service 👏

Respuesta de Neptune - Hailsham
Store is inviting to look around . Staff helpful and informative and always offer you a coffee . The furniture is of the highest quality and so is all the other products they sell .

Respuesta de Neptune - Hailsham
Wonderful staff, so helpful, knowledgeable and informative !
Beautiful ,timeless quality products.
Nothing is too much trouble , great customer care!

Respuesta de Neptune - Hailsham
Its a miserable wet Monday in August, and I had seen that Neptune had a sale on, so popped in to get some wonderful washing up liquid, and I was offered a coffee! That was so welcoming, the most delicious coffee arrived in one of Neptune’s fabulous cup and saucers! I was served by a lovely young woman (Shannan) and got some excellent items (I also had to buy a cup and saucer!) I love the quality and harmonious displays and often go just to get some inspiration!

Respuesta de Neptune - Hailsham
Always a pleasure visiting this store. Staff are very pleasant and helpful. Small hiccup with light shades, but happily sorted.

Respuesta de Neptune - Hailsham
I pop into Neptune whenever I can get to Hailsham.
I already have their Chichester kitchen, a couple of their dining tables, sideboard, consul tables and coffee
tables. I can always find an excuse to buy their faux flowers, candles, soap etc and paint.
I am always greeted with friendliness and politeness
and the staff are unfailingly helpful,
and always have an enjoyable visit.

Respuesta de Neptune - Hailsham
Visited the Hailsham store recently and all of the staff were very welcoming and incredibly helpful. Having just started a home renovation project, I was very impressed in particular with Shannon’s help and knowledge that she has on your all products. Shannon was easy to talk to and helped me purchase some lovely items. I have a feeling I will be spending a lot more time (and money) in your store in the future. Thanks Shannon for your assistance.

Respuesta de Neptune - Hailsham
Lovely experience in store was greeted by friendly welcoming staff. Offered a lovely coffee. Showroom was inspiring.

Respuesta de Neptune - Hailsham

Respuesta de Neptune - Hailsham
We took our daughter, who has just bought a flat, to the Hailsham branch. We've used this branch to refurbish our kitchen and have bought several other items of furniture. The service has always been professional and friendly. Our daughter fell in love with the store and bought several items. As usual the service was first class. We will be returning.

Respuesta de Neptune - Hailsham
Friendly helpful staff - quality products - attractive showroom

Respuesta de Neptune - Hailsham
Staff very pleasant and helpful. So far everything has turned up on time. Very happy.

Respuesta de Neptune - Hailsham
The 2 ladies couldn’t have been more helpful. Went in there with no idea what I wanted. Came out with loads. Greeted with a lovely cup of coffee too!

Respuesta de Neptune - Hailsham
Just wanted to say.
That Emily gave the best customer service. She is an asset to the company.
She made my friend and I very welcome
Putting us at ease. At times it can feel a bit sterile in the store.
A smile goes a long way.

Respuesta de Neptune - Hailsham
Staff in store very helpful. We were kept fully up to date with regard to delivery of our items. The delivery crew were on time and were very friendly and helpful. We would not hesitate to recommend.

Respuesta de Neptune - Hailsham
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