Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bought 75 Wilson Triniti tennis balls from them. Great service and the balls are fantastic somewhere in between pressurised and normal. Long lasting and great for ball machine.

Valorada con 5 estrellas sobre 5

I contacted Newitts to see if they could help with some issues my son's football team were having with their goals, a missing piece of one of the posts. They went above and beyond to try to help, se... Ver más

Valorada con 5 estrellas sobre 5

I had a need to contact support to add products to an order I had already paid for and received free postage. I received a very fast response from Customer Services who dealt with the matter professi... Ver más

Valorada con 3 estrellas sobre 5

Bought trainers for Christmas present, paid next day which was about £8 I think. Great product, arrived on time... too small. So ordered larger size and returned original, return postage about £6. My... Ver más

Información sobre la empresa

  1. Deporte

Información proporcionada por diversas fuentes externas

Newitts are a UK based online retailer of sports equipment, sportswear. Founded in 1902. Online since 1998.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 80% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great Service - Thank You!

Quick responses, helpful customer service and a positive customer experience when the product was not up to the mark.

Mandy on the returns team was a great help. Thanks.

12 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered the wrong item

I ordered the wrong item. I realised my error and called Newitts straight away. I spoke to a lovely lady called Julie who processed the refund right away & I ordered the correct item. The item also arrived very quickly a couple of days before the expected delivery date.

3 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recently purchased the new age indoor kurling

Recently purchased the new age indoor kurling set and numbered target for a welcome space I volunteer at. Two days after placing my ordered everything arrived nicely boxed up. Sadly when I unpacked the numbered target it had a 3 inch tear in it. I emailed Newitts the same day with pictures of the tear. I received a lovely email the following day,apologising for the damaged item and said that another target would be posted out ASAP. Two days later I received the replacement target and happy to report was in perfect condition. Would totally recommend Newitts for great customer service response and fantastic quick delivery.

29 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent retailer

Excellent retailer to purchase football equipment from.

Prices are very good compared to others. After, placing an order additional items caught my eye. I utilised the chat function to see if it was possible to merge the potential new purchase with the one made 20mins prior to avoid paying the delivery charge twice. Great service from Julie R received outlining the steps I needed to do this.

Very quick delivery following purchase.

Will definitely be using them for future purchases.

10 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exigo wall mounted dip station

I had already had a quote from Exigo on the dip station, but Newitts were a little cheaper including delivery by about £50 so being a bit price sensitive at the time I went with Newitts, at the end of the day it was still Exigo it just doesn't have the logo painted on for some reason. The service was very efficient I had to wait six weeks for the item to be made and be delivered, as was explained on the website , all in smooth and efficient. I would recommend Newitts to anyone else, and may be buying something else soon myself.

16 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic customer service and…

Fantastic customer service and communication. Great product at a great price. Customer services went above and beyond to get me my product next day delivery at no extra cost! Shout out to Mandy Winfield very responsive customer service! Wouldn’t hesitate to recommend.

4 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not Nike approved stockist

Not Nike approved stockist so no guarantee with their products. Shockingly bad service. Bought 3 pairs of the same Nike trainers from them and when 1 of the trainers ankle supports came through the fabric I returned it to them only for them to accuse me of "force being applied to the back of the shoe, when putting them on". The Nike trainers were only about 3-4 months old and only used for walking. Do not buy from Newitts.

9 de abril de 2024
Opinión espontánea
Logotipo de Newitts

Respuesta de Newitts

Hi Howard

Thanks for taking the time to review us.

Firstly, we are an authorised Nike stockist and have been for 10+ years. All our Nike stock is purchased direct from Nike.

The trainers you returned to us are clearly very well used and the issue with the back of the shoe has been caused by them being put on without undoing the laces so force has been applied. This has caused the ankle support to push through the lining.

Both of these issues are not Nike manufacturing faults as explained to you on email so the fair wear and tear guarantee does not apply.

Regards

Newitts

Valorada con 5 estrellas sobre 5

Problem resolved

Had a problem with a product, but the problem was resolved quickly and satisfactorily. Which leaves me to believe this company is safe and trustworthy to use.

27 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

I contacted you about some Nike footballs that kept deflating. Within the same day, you had replied and issued me with new football. They were delivered that week.

19 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic :)

Just wanted to say a quick thank you to Newitts, the items have arrived super fast and the size, quality and overall price were fantastic! I have no hesitation in recommending :)

18 de marzo de 2024
Opinión espontánea

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