I don't often write reviews but when you get a sales person like Ryan he deserves to know that his customer service , patience and knowledge lead to my partner and I buying a beautiful caravan which w... Ver más
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Consulta las opiniones de los clientes
Wasted a month trying to confirm order and book fitting date for VB 4c full air suspension. Initial response seemed good but no response to multiple phone calls and email reminders to get order confir... Ver más
We personally cannot fault Newport Caravans - we are relatively new to caravaning (4 months) and bought our first one from here. No pushy salesmen and no pressure to buy - which is just how it should... Ver más
Absolutely fantastic. After buing a second hand tourer last week we believe we should express our thanks to all the staff members who helped us with our purchase. The van was immaculately prese... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Newport Caravans is Wales' largest dealer of new Swift and Bessacarr motorhomes and new Swift, Sprite, Elddis and Buccaneer Caravans. We have a large stock of used caravans and used motorhomes. We are a one stop shop for Service, bodyshop repairs, acce...
Información de contacto
King's Parade, NP20 2DR, Newport, Reino Unido
- 01633 843066
- info@newportcaravans.com
- www.newportcaravans.com
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Excellent virtual customer service
Considering changing our caravan during the Covid pandemic lockdown was a challenge in itself. We contacted several dealers including some on our doorstep who took forever to get back to us. Scott’s almost immediate response to a speculative text from us immediately made us feel like valued customers. Quite a long way from home, almost 90 miles, but the video walk round of caravans we were interested in was far and beyond anything anyone else offered. The whole process was exciting and rewarding and we are delighted with our new Elddis Crusader Mistral. Thanks Scott, quality customer experience.
Excellent stock, deals and Rhodri
When considering buying a motorhome last September we trawled all the dealers in the south west but Newport Caravans & Motorhomes were outstanding in terms of stock, facilities and Rhodri gave us a great deal. I can't recommend them highly enough and the accessory shop and cafe are an added bonus. No pressure sales and quite happy to allow a good look around the vans.
We bought our first ever caravan from…
We bought our first ever caravan from here and will not buy from anywhere else again. Scotty is amazing, just left us to it, no pressure what so ever which was a massive plus for us. Due to the dreaded Covid we could not collect our van as scheduled, but they delivered FOC. Scotty provided us with a very helpful video on how to set everything up and how to use the motor mover, which the delivery driver also went through. Overall amazing customer service and Scotty sure knows his stuff, thank you all.
Can’t rate them highly enough
I have had several motorhomes from Newport Caravan and have all my servicing and warranty work with them.
All staff are fabulous. They are very friendly and so willing to help. In fact when I had a problem with my motorhome sunroof closing one of the engineers called me while he was driving home and talked me through how to rectify it.
Went above and beyond if you ask me.
Couldn’t rate them highly enough
We have bought a number of caravans…
We have bought a number of caravans over many years and have always had good service from Newport Caravans.
Always happy to share their knowledge
I have been impressed by the customer…
I have been impressed by the customer service at Newport Caravans in the two years since We bought our motorhome. Staff are unfailingly helpful and issues arising with the motorhome, including warranty issues, have been handled quickly and efficiently.
I have recommended Newport Caravans to a number of friends and acquaintances.
Great staff and........
Plenty of everything you need for caravanning trips at reasonable prices!
New Caravan with the best Deal ever
We have recently collected our new caravan from Newport caravans and are delighted with it,we have dealt with them for years and wouldn’t go anywhere else they make us feel like one of the family they are all so friendly and you’ll always get the Best Deal ever,we will constantly recommend them to everyone.
Great customer care good knowledge of
Great customer care good knowledge of products.
A+
Excellent after sales
Excellent after sales. Pleasure to deal with.
Excellent as always especially with 10%…
Excellent as always especially with 10% off
Very good service and experience was…
Very good service and experience was very impressed would not change ene thing excellent service thank you all
Pleased with overall service and
Pleased with overall service and. Customer attention received
Friendly staff
Friendly staff, very knowledgeable and good products
Quick service, but returned untidy.
Quick service, however, caravan was left untidy.
We had left our chair cushions in the shower. These got wet during the water test.
The carpets where left on top of the bed.
Would have preferred a longer wait with a better finish.
Best service
We always have honest, impartial and friendly advice and professional service at truly competitive prices. What more would you want?
Satisfies customer of many years. Friendly family business you can trust…Ha
Friendly family business you can trust . Experienced and pleasant staff. Excellent after sales service. Good workshop and facilities. Staff always willing to help and give advise
Shame you don't look after your second…
Shame you don't look after your second hand sales caravan purchase's like you do new.Had a service last year still not had quote for work that needed doing
I have always had good service from…
I have always had good service from friendly from staff 'even when I just turn up with a problem keep it up
Alan Sims
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