Newport Caravans Ltd Opiniones 

93
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I don't often write reviews but when you get a sales person like Ryan he deserves to know that his customer service , patience and knowledge lead to my partner and I buying a beautiful caravan which w... Ver más

Valorada con 1 estrellas sobre 5

Wasted a month trying to confirm order and book fitting date for VB 4c full air suspension. Initial response seemed good but no response to multiple phone calls and email reminders to get order confir... Ver más

Valorada con 5 estrellas sobre 5

We personally cannot fault Newport Caravans - we are relatively new to caravaning (4 months) and bought our first one from here. No pushy salesmen and no pressure to buy - which is just how it should... Ver más

Valorada con 5 estrellas sobre 5

Absolutely fantastic. After buing a second hand tourer last week we believe we should express our thanks to all the staff members who helped us with our purchase. The van was immaculately prese... Ver más

Información sobre la empresa

  1. Vehículos y transporte

Información proporcionada por diversas fuentes externas

Newport Caravans is Wales' largest dealer of new Swift and Bessacarr motorhomes and new Swift, Sprite, Elddis and Buccaneer Caravans. We have a large stock of used caravans and used motorhomes. We are a one stop shop for Service, bodyshop repairs, acce...


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

93 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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No ha contestado las opiniones negativas

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4,3

Todas las opiniones

(93)

18 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

buying this camper at £20,000 was the…

buying this camper at £20,000 was the worst deal I have ever done! it had a damaged skylight, paint peeling off the roof of the Fiat body neither was visable from the ground or the office window and your company refused to rectify. Had my wife and I been able to view this damage we would never have bought it Shame on you.

27 de febrero de 2020
Opinión espontánea
Logotipo de Newport Caravans Ltd

Respuesta de Newport Caravans Ltd

Dear Chun Mei,
We're really sorry to hear about this, if you could get in touch with our sales team on 01633 843066 and ask for Rob, he will be able to chat to you about your poor experience. We try our utmost to ensure that every customer has a positive experience, so would really like the chance to be able to speak to you.
Kind regards
NC&M

Valorada con 5 estrellas sobre 5

Good Company to Deal With

I have dealt with Newport Caravans for years and had my caravan serviced by them again this year as well as warranty work done. Everyone there is polite and helpful and all work is done to a high standard.

27 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Always used them …

Always used them for our caravan service and also since buying a motorhome again service and various jobs, very pleased with there service and helpful and experienced staff. staff

27 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recently picked up our new Buccaneer…

Recently picked up our new Buccaneer from Newport Caravans. Ben Lynch could not do enough for us, from the point of sale at the NEC to the handover.
Wonderful service and would recommend them to anyone looking a new or used caravan.

26 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Over And Above

I bought a second hand Motor Home from them in 2015, I’m not going to go into all the details of my experience, suffice to say they went over and above what I would of expected a dealership to do, even 2years after purchase they literally saved me thousands. I still to this day cannot believe what they did and can’t thank them enough.

26 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Newport Caravans have serviced my…

Newport Caravans have serviced my Caravan now for more than 3 years great reliable service and help.
My caravan is located on a seasonal pitch which means they have to travel to site and meet with this requires reliable service attendance and commitment could not ask for anything. Thank
You Tony Ironmonger.

26 de febrero de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disapointment with Workshop Service

After using Newpott Caravans since we bought our 1st Campervan, and then through our Caravans, I will not be using your services again. We had a road lights fault on 2005 Lunar Lexon EB which was intermittant, and only occured when the Caravan was in motion. We brought the Caravan in for the fault to be rectified. After the fault was confirmed as being fixed we came to collect the Caravan, only to find as soon as we hitched up and moved away the fault was still there. We were billed for workshop time, and new bulbs, and still had the fault. We traced the fault the following day (15 minutes to find) it was a chafted wire which should of been picked up by your 'highly trained technicians'.
Very disappointed, wont be coming in again, my newport caravans loyalty card is in the bin.

26 de febrero de 2020
Opinión espontánea
Logotipo de Newport Caravans Ltd

Respuesta de Newport Caravans Ltd

Hello Mrs Medhurst, we're so sorry that you have had this negative experience with us. If you'd like to discuss it further please could you call us on 01633 843066 and ask to speak to Mark. We pride ourselves on the standard of our work and our professionalism at all times, so this is disappointing to hear. We'd love the chance to have another chat,
Thanks
NC&M

Valorada con 1 estrellas sobre 5

Unreliable

Unreliable. Always needs a second visit to complete the job.

26 de febrero de 2020
Opinión espontánea
Logotipo de Newport Caravans Ltd

Respuesta de Newport Caravans Ltd

Dear Sir/Madame

I am very sorry to read this and that you have had a bad experience with us here at NC & M. We would welcome the opportunity to talk through your experience with you - please give us a call on 01633 843066 and ask to speak to Rob or Mark. Many thanks
NC&M

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