Been dealing with them for years. Really excellent. They have had a temporarily closed sign up for too long now. I am worried they have gone out of business. Cannot recommend them too highly though fo... Ver más
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Consulta las opiniones de los clientes
I am very pleased with the whole experience. The delivery guy was very professional, came to my floor (3rd) even if I told him that he could leave the items downstairs if he liked and also delivered... Ver más
La empresa ha respondido
The food is really good quality, albeit expensive. They are not super organised but make up by calling up to discuss any issue that there might be with your order. I've used them regularly in the past... Ver más
La empresa ha respondido
I have ordered buffalo Mozzarella 500 g. Convinced I would have received a 500 g Mozzarella, instead I have received a pack of small buffalo Mozzarelle same brand and quality of a Tesco or Sains... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Driven by a remarkably simple concept - to make quality, authentic Italian food and ingredients available at affordable prices across the UK. Nifeislife first earned its stripes for introducing its Buffalo Mozzarella di Campania to London's top restaurants. With its limited worldwide circulation and Denominazione di origine controllata' (DOC) quality-assurance mark, it became the company's best selling product, generating mainstream interest and securing a firm following from customers keen to sample other artisan Italian products.
Información de contacto
12 Whitby Avenue, NW10 7SF, London, Reino Unido
- 020 8961 0210
- info@nifeislife.com
- www.nifeislife.com
3,4
Medio
145 opiniones
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Thank You NifeisLife for my order…
Thank You NifeisLife for my order received by Joe(dpd)
Top marks for your first class products.Arrived in perfect condition.Thank you all.
Buon Natale
IreneRossi
21 de diciembre de 2021
Opinión espontánea
You need to be more sustainable for our planet
The transport packaging is absolutely not sustainable. An enormous amount of plastic around few products I ordered.
25 de noviembre de 2021
Opinión espontánea
Respuesta de Nifeislife.com
Thank you for your feedback which is very important to us in order to improve our service.
As we use a courier company for orders outside the Selected London postcodes we deliver to with our own refrigerated vans, we need to pack the items in a way that ensures the items arrive in good condition.
We are very conscious of our environmental impact and have reduced the use of plastic and paper in the last two years by about 70%.
We have changed the materials used to some that are either recyclable, made from recycled materials, biodegradable, or all of the aforementioned.
We do not print the orders or the invoices any more, as we used to do before, but instead have automated the picking system, and send the relevant documents via email instead. The 'plastic' bags we use are made from biodegradable materials, and so are the trays we use for catering or other such events.
We have to consider that the items you order have to arrive in good condition, and some packaging is necessary.
We are working constantly to better ourselves and use a courier that uses green vans, while in the process of changing our fleet ourselves.
Kindest Regards,
So happy i found you Nife is Life!!!
Great choice of products at reasonable prices..
The delivery guy was soooo nice!!!
9 de noviembre de 2021
Opinión espontánea
I was buying good amount of goods !
I was buying good amount of goods !
Then , recently, I had a problem with a product.
I asked if I can return it ? I was told I had wait till they investigate this with the supplier FIRST ???
Never will be shopping with this organisation.
8 de noviembre de 2021
Opinión espontánea
Respuesta de Nifeislife.com
Dear Enzo,
We are terribly sorry for any inconvenience this has caused.
Since your feedback is very important to us, to improve our services, we have now opened an investigation, we found that you sent us an email on 06/10, we started an email exchange which ended on 11/10 which you have not answered anymore.
However, if we can help you in any way, please do not hesitate to contact us, by email or by phone.
We always try to please our customers, with our products of excellent quality and our service, and if something goes wrong we are always ready to remedy.
Hoping you can accept our apologies, and thanks for your understanding.
Best Regards
excellent in everything👍
4 de noviembre de 2021
Opinión espontánea
Where is my order?…
I placed an order on the 6th of September and on the invoice I received (015987644 06-09-2021 £70.79 Shipped) it appeared that it would be delivered on the 8th of September between 08:30 and 17:00. The bulk of the order is for perishable goods and I am rather concerned as it is now 19:00hrs and no sign of the order being delivered.
Clearly when I tried to phone (at 18:00hrs) there was no reply.
I am sorely disappointed and I am very concerned about the state of the goods when, and if, they arrive.
8 de septiembre de 2021
Opinión espontánea
Faultless
There was an issue with my order, 2 products hadn't been shipped, I emailed and quickly received a response explaining how there was an issue at the warehouse due to human error. I received the missing items 2 business days later, free of charge. Many thanks for making the issue so easy to deal with, mistakes happen :)
17 de agosto de 2021
Opinión espontánea
Good product,rude customer service …
Great Italian product but customer service on the phone very rude . Delivery not in time and they said I refused the parcel, it's Not true.
24 de mayo de 2021
Opinión espontánea
Respuesta de Nifeislife.com
Dear Claudia,
thank you for your feedback.
After a careful investigation we found out that due unfortunate circumstances our delivery Partner has had some trouble with your delivery. WE are extremely sorry about this incident. Please accept our apologize.
It was lovely to talk with you on the phone earlier and we are really happy we were able to clarify the misunderstanding.
We are extremely happy to assist you for any further question you might have.
I have had two orders now
I have had two orders now, and they have been excellent. I have enjoyed everything. I wish I live close to London so I could try their fresh items
thank you!!
9 de mayo de 2021
Opinión espontánea
Respuesta de Nifeislife.com
Hi Emily, thanks for your great review!
We are glad that you're satisfied with the quality of our service and that you are enjoying our Italian treats.
We can't wait to welcome you back on our website.
The Nifeislife team
Great product and great packaging
Great product and great packaging! Recommended!
20 de abril de 2021
Opinión espontánea
Respuesta de Nifeislife.com
Hi Morgan,
Thanks for this 5 stars review! We are glad you enjoyed our service and our products. We can't wait to welcome your next order!
The Nifeislife team
Great product, poor packaging
I have used Nifeislife for many years and rate their products, ordering process and delivery service as excellent. The one area where I rate them poor is their packaging of products. None of the packaging material except the cardboard box is recyclable in my area. They need to take some lessons from other retail delivery companies.
10 de abril de 2021
Opinión espontánea
Respuesta de Nifeislife.com
Hi Rob,
Thanks fro sharing with us your experience. We are happy to know that you've been using our products for many years and that you keep enjoying the quality of our products! Regarding the packaging, all our wrapping plastic is recyclable and our bags biodegradable. We are gald to know that our customers care about our planet and we want to make sure they know that so do we.
The Nifeislife team
Third or fourth time ordering from…
Third or fourth time ordering from Nifeislife, it satisfies my need for Italian products and delivery is prompt. I'll be ordering from them again
7 de abril de 2021
Opinión espontánea
Respuesta de Nifeislife.com
Hi Brandon,
Thanks for your nice review, we're happy that you're enjoying our Italian treats!
We'll be glad to keep spoiling you.
The Nifeislife team
Thank you! Great Service and Great Products!
Such an easy, quick a smooth process! Thank you Alessandro for deliverying as promised on the day and time scheduled! It is amazing to have Italian products in London, it reminds us of home! :-)
5 de abril de 2021
Opinión espontánea
Respuesta de Nifeislife.com
Hi Veronica,
Thanks for you amazing review, we are happy to know that you enjoyed our service.
We're glad to bring "home" straight to your door in London; we hope to see you soon again on our website.
The Nifeislife team
Everything well packed and the food was…
Everything well packed and the food was all we expected. Mozzarella and burrata not that fresh but ok. Such a pity we couldn't receive meat and fish as they don't deliver this kind of food in South East London (why?).
Great experience after all.
2 de abril de 2021
Opinión espontánea
Respuesta de Nifeislife.com
Hi Daniele,
Thank you for sharing with us your experience. We are glad you enjoyed our service and our food!
Regarding the meat and the fish, we are extremely careful regarding the quality of our goods and sometimes we prefer to avoid long journeys that could compromise their quality; this is why we choose not to deliver this kind of products to post codes that are too far away from our warehouse.
Anyway, we hope to see you soon again on our website to try new products and to enjoy the taste of Italy.
The Nifeislife team
Very disappointed with the pastiera…
Very disappointed with the pastiera cake this year. Both the look and, most of all, the taste is below average.
Looks undercooked and quite tasteless. Low quality and definitely not worth the price paid for it (£18).
Far from the real pastiera napoletana.
Sorry guys but you can do much better than that!
I don’t recommend it.
2 de abril de 2021
Opinión espontánea
Respuesta de Nifeislife.com
Hi Domenico,
Thanks for sharing with us your experience. We are truly sorry that you didn't enjoy our pastiera.
In our database your last order is dated 2019; could you please get in touch with us with some more details regarding this last order so that we can send you a new Pastiera to make it up to you?
The Nifeislife team
Try the Nifeislife style
Very clean, lovely tasty food, delivery bags very ecological and strong. The delivery people are very polite, smiling and good welcoming in their delivery; always a pleasure to receive their goods and trying their tasty product...very punctual too👍🏼🕉☯️
24 de marzo de 2021
Opinión espontánea
Respuesta de Nifeislife.com
Hi Deborah,
Thanks for your amamzing review,
we are glad to see that you are happy with our service and our products.
We hope you'll keep trusting us for your Italian treats in the future.
The Nifeislife team
Never disappointed by Nifeislife!
Never disappointed by Nifeislife! Professional, very good range of Italian products, excellent customer service! I am a customer since 2019 and I will never change for another Italian shop!
22 de marzo de 2021
Opinión espontánea
Respuesta de Nifeislife.com
Hi Daniela,
Thanks for your 5 stars review! We are so happy to have loyal customers like you. We hope to please your Italian food crave for many more years!
The Nifeislife team
Very pleased.
I am very pleased with the whole experience. The delivery guy was very professional, came to my floor (3rd) even if I told him that he could leave the items downstairs if he liked and also delivered a big smile, which is always very much appreciated.
I would just add some other Italian food to the already good selection available. I could not find my Ricciarelli biscuits and my Funghi Trifolati Logrò (two things that I miss from Italy), but I will definitely order again from Nifeislife.
22 de marzo de 2021
Opinión espontánea
Respuesta de Nifeislife.com
Hi Romina,
Thanks a lot for you great review! We are glad you appreciated the quality of our food and our driver's smile! We always add new products to our selection in order to provide a wide choice to our customers. Please feel free to keep checking our website for the upcoming news.
The Nifeislife team
Great Italian products
Great Italian products, speedy delivery and spot on customer service. I use Nife is Life since many years now and never been disappointed.
Alessandro delivered my last order with care and a smile behind the face mask ;)
18 de marzo de 2021
Opinión espontánea
Respuesta de Nifeislife.com
Hi Nicoletta,
Thanks for your amazing review. We promise we'll keep not disappointing you!
We can't wait to welcome you back on our website.
The Nifeislife team
It is nice to have Italian food and…
It is nice to have Italian food and quality
I am very glad that came across to nifeisite
Delivery is on time and well present
12 de marzo de 2021
Opinión espontánea
Respuesta de Nifeislife.com
Hi Rosalıya,
Thanks for your 5 stars review! High product's quality and punctual delivery are the qualities we're the most proud of. We are glad you noticed them.
We can't wait to welcome you back on our website!
The Nifeislife team
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