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Hotels.com Opiniones 

133
•
TrustScore: 4 sobre 5

3,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Easy contact with owner of the apartment up front and at arrival (didn’t need to contact during stay). Clean and good beds, we missed a dishwasher at the kitchen only. Great location, just bring earpl... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Generelt greitt og oversiktlig. Du vet hva du får og det kjem ikkje noko ekstra i tillegg. Rask service. Synes gjerne bonusopptjeningen er noe liten og vanskelig siden en bare få ennomsnitt av summen,... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Kunne jeg gitt 0 stjerner hadde jeg gjort det. Prøver å få kontakt med selskapet i forbindelse med at jeg mangler noen detaljer på kvitteringen min. Finner da ut at Hotels.com er umulig å få tak i. E-... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

It’s great Hotel and very good Breakfast 👍 The only thing is that the Room was rather small, because we hat too separate the beds (we are not lovers)! The Personal is very friendly and everything... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Operador de excursiones
  2. también en la categoría
  3. Agencia de viajes
  4. Agregador de viajes
  5. Alojamiento
  6. Alquiler de vacaciones
  7. Hotel

Escrito por la empresa

Hotels.com – det ligger i navnet. Velg blant hundretusenvis av hoteller og tjen Hotels.comCash etter hver reise. Vi gjør det enkelt å finne det ideelle overnattingsstedet, uansett hvor du skal. Vi hjelper reisende med å bestille hoteller trygt. Med rabatter, sammenligningsverktøy, kundeservice døgnet rundt og fleksible alternativer er det enkelt å finne det perfekte hotellet for hver reise. Enten du ønsker å tjene Hotels.comCash til fremtidige reiser eller spare penger med medlemspriser, er vi her for å forenkle bestillingene, hjelpe deg med å bestille, finne gode priser og spare tid på å velge det perfekte overnattingsstedet. Hotels.com er laget for å hjelpe reisende med å bruke mindre tid på å sammenligne utallige alternativer og mer tid på å nyte oppholdet de bestiller fullt ut. Med fastsatte priser, et praktisk verktøy for hotellsammenligning og fleksible alternativer når du trenger dem, hjelper vi deg med å bestille opphold med trygghet og få mest mulig ut av hver reise. *Underlagt Hotels.com Rewards' vilkår og betingelser, som du finner på www.Hotels.com. Skatter og avgifter gjelder for bonusnatten.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

133 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,9

Todas las opiniones

(133)

128 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Forandring på allerede booket dato blei…

Forandring på allerede booket dato blei dobbel pris...

5 de septiembre de 2026
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Respuesta de Hotels.com

Vi setter pris på tilbakemeldingen din. Vi forstår at det er frustrerende når ting ikke fungerer som forventet. Ta gjerne kontakt via no.hotels.com/helpcenter, slik at vi kan se nærmere på saken og hjelpe deg.

Valorada con 1 estrellas sobre 5

Price match not up to my expectations

Price match not up to my expectations

9 de julio de 2026
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Respuesta de Hotels.com

Hi Oddvar,

Thank you for sharing your feedback. We understand your expectations for the price match were not met, and we value your comments as they help us improve.

Please reach out to us via our Help Center at no.hotels.com/helpcenter, so our team can look into this further.

Thanks,
Hotels.com Customer Support Team

Valorada con 1 estrellas sobre 5

We booked a family suite for 5pax and…

We booked a family suite for 5pax and it says breakfast included. When we arrived there, we were asked to pay after we had our breakfast. Contacted hotels.com about it, they made a mistake by writing breakfast is included. But disappointing that they don’t want to do a refund or compensate anything for it. They just want you to accept and move on. Found out that booking directly to the hotel & paying for the breakfast is even cheaper than booking with hotels.com & being ask for extra payment for breakfast when they said it is supposed to be included. 👎🏻

27 de agosto de 2026
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Respuesta de Hotels.com

Hi,

Thank you for sharing your feedback. We understand the breakfast details did not match what was shown at booking, and we can see how important clear and accurate information is when planning your stay.

Please reach out to us via our Help Center at no.hotels.com/helpcenter, so our team can look into this further.

Thanks,
Hotels.com Customer Support Team

Valorada con 3 estrellas sobre 5

The hotel was of a lesser standard than…

The hotel was of a lesser standard than I found presented at hotels.com

15 de septiembre de 2026
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Respuesta de Hotels.com

Hi Tom,

Thank you for sharing your feedback. We understand your concern that the hotel did not match the standard presented on Hotels.com.

Please contact us at no.hotels.com/helpcenter for further support.

Thanks,
Hotels.com Customer Support Team

Valorada con 5 estrellas sobre 5

My first choice

I like this hotel very much and I keep coming back. It’s centrally located , the staff is great and the rooms are comfortable and clean! 😊 No worries! 😊

12 de septiembre de 2026
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Respuesta de Hotels.com

Hi,

Thank you for your review. We're delighted to hear that this hotel continues to be your first choice and that you enjoy its central location, great staff, and comfortable, clean rooms.

Thanks,
Hotels.com Customer Support Team

Valorada con 5 estrellas sobre 5

No problem and everything was ok at the…

No problem and everything was ok at the order.

25 de agosto de 2026
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Respuesta de Hotels.com

Hi Bjørn,

Thank you for your review. We're glad to hear that everything went smoothly with your order and that your experience was trouble-free.

Thanks,
Hotels.com Customer Support Team

Valorada con 5 estrellas sobre 5

Nice bonus.

Nice bonus.

8 de septiembre de 2026
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Respuesta de Hotels.com

Hi Olav,

Thank you for your review. We're glad to hear that you appreciate the bonus.

Thanks,
Hotels.com Customer Support Team

Valorada con 5 estrellas sobre 5

Quick and efficient

Quick and efficient. No practical problems

12 de septiembre de 2026
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Respuesta de Hotels.com

Hi Finn,

Thank you for your review. We're glad to hear that your experience was quick and efficient, and that everything worked smoothly without practical problems.

Thanks,
Hotels.com Customer Support Team

Valorada con 5 estrellas sobre 5

Super clear and simple to use👍

3 de septiembre de 2026
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Respuesta de Hotels.com

Hi Veli-Pekka,

Thank you for your review. We're glad to hear that you found the platform clear and simple to use.

Thanks,
Hotels.com Customer Support Team

Valorada con 5 estrellas sobre 5

Easy to find a good hotel with a good…

Easy to find a good hotel with a good price. I love hotels.com.

5 de septiembre de 2026
Logotipo de Hotels.com

Respuesta de Hotels.com

Hi Henning,

Thank you for your review. We're delighted to hear that it's easy for you to find a good hotel at a good price, and we're especially glad to know that you love Hotels.com.

Thanks,
Hotels.com Customer Support Team

Valorada con 1 estrellas sobre 5

Awful service

Awful service

12 de septiembre de 2026
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Respuesta de Hotels.com

Hi Erin,

Thank you for sharing your feedback. We understand your experience did not meet expectations, and we value your comments as they help us improve.

Please reach out to us via our Help Center at no.hotels.com/helpcenter, so our team can look into this further.

Thanks,
Hotels.com Customer Support Team

Valorada con 5 estrellas sobre 5

A lot of choice of hotels

A lot of choice of hotels. description was good and the reasonable price.

29 de agosto de 2026
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Respuesta de Hotels.com

Hi Jens Erik,

Thank you for your review. We're glad to hear that you found a wide choice of hotels, along with helpful descriptions and reasonable prices.

Thanks,
Hotels.com Customer Support Team

Valorada con 5 estrellas sobre 5

Rask

Rask, oversiktlig og grei bestilling i riktig område og med riktig pris

19 de agosto de 2026
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Respuesta de Hotels.com

Takk for at du deler tilbakemeldingen din. Vi er glade for å høre at bestillingsprosessen var rask, oversiktlig og enkel, og at du fant riktig område til riktig pris.

Valorada con 1 estrellas sobre 5

I will never book with you again

I will never book with you again!
The price differanse for booking direct with the hotel and with you was minimal! What you did not explain ,was that the hotel offerd breakfast included in their price, you had removed breakfast from your price to make it look better! So for two persons and 3 days I had to pay 210 euro extra for breakfast!

25 de agosto de 2026
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Respuesta de Hotels.com

Hi Trygve,

Thank you for sharing your feedback. We understand the pricing and breakfast details were not clear at the time of booking, and we can see how important it is to have complete information when comparing options.

Please reach out to us via our Help Center at no.hotels.com/helpcenter, so our team can look into this further.

Thanks,
Hotels.com Customer Support Team

Valorada con 5 estrellas sobre 5

Easy and simple

Easy and simple to use, and good reward program.

16 de septiembre de 2026
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Respuesta de Hotels.com

Hi Arvid,

Thank you for your review. We're glad to hear that you find the platform easy and simple to use, and that you value the rewards program as well.

Thanks,
Hotels.com Customer Support Team

Valorada con 5 estrellas sobre 5

Through the app it is smooth and easy…

Through the app it is smooth and easy to reserve and pay for hotellrom.

16 de septiembre de 2026
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Respuesta de Hotels.com

Hi Karen,

Thank you for your review. We're glad to hear that using the app makes it smooth and easy for you to reserve and pay for hotel rooms.

Thanks,
Hotels.com Customer Support Team

Valorada con 5 estrellas sobre 5

Easy to find hotels and also to see…

Easy to find hotels and also to see reviews from others. Earning of every 10-th night free very appreciated.

15 de septiembre de 2026
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Respuesta de Hotels.com

Hi Mary Ann,

Thank you for your review. We're glad to hear that finding hotels and reading reviews from other travelers has been easy and helpful for you. It's also great to know that you value the benefit of earning every 10th night free.

Thanks,
Hotels.com Customer Support Team

Valorada con 3 estrellas sobre 5

Vanskelig å forstå hvordan man bruker…

Vanskelig å forstå hvordan man bruker cachback

14 de septiembre de 2026
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Respuesta de Hotels.com

Vi setter pris på tilbakemeldingen din. Vi forstår at det er frustrerende når ting ikke fungerer som forventet. Ta gjerne kontakt via Expedia.com/service, slik at vi kan se nærmere på saken og hjelpe deg.

Valorada con 5 estrellas sobre 5

I love hotels .com always use the app…

I love hotels .com always use the app when I booking rooms. I get good deals and value and i love their booking 10 rooms and get money back for using in the next room

4 de agosto de 2026
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Respuesta de Hotels.com

Hi Vibeche,

Thank you for your review. We're delighted to hear that you enjoy using the Hotels.com app to book rooms and that you've found good deals and value through it. It's also great to know that the rewards benefit for future stays is something you truly appreciate.

Thanks,
Hotels.com Customer Support Team

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