Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Nopinz have been our club kit supplier for a few years now and they make some of the nicest cycling kit going! I have a range of their products including speedsuits, summer jerseys, gillet, winter j... Ver más

Valorada con 5 estrellas sobre 5

I’ve purchased from NoPinz dating back to 2015, whether it is ordinary kit or team kit I have never been disappointed. The customer service when going through the design process is second to none. The... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nopinz have absolutely risen to the challenge.... Harry Hudson becomes world champ. Within 3 days he was in fully kitted out with 2 custom made team skinsuits with the rainbow stripes as well as aero... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sent a skin suit to have speed pocked fitted. Posted suit on tuesday night, confirmed as received and processed on wednesday, despatched back to me on thursday, delivered by courrier Friday mornin... Ver más

Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre

Escrito por la empresa

Custom cycling kit designed by cyclists for cyclists. Nopinz offers a bespoke fitting service Tailored for Speed on skinsuits and other cycling kit...


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

158 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 33% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(158)

23 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Square Saggy White Hypersonic overshoes

Purchased some White Hypersonic Overshoes end of season last year put them away until now so passed the return window which is fair enough.

Tried them out recently they are square, saggy and baggy just a heads up to future buyers

8 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Terrific service

Terrific service. Took my required design and re-produced it perfectly and made some last minute changes that I requested. This is my 3rd NoPinz skinsuit and my 1st bespoke design and wouldn’t hesitate to use this service again.

27 de febrero de 2025
Opinión espontánea
Logotipo de Nopinz

Respuesta de Nopinz

Thank you so much for your kind words! We’re thrilled to hear that your bespoke skinsuit turned out exactly as you envisioned and that you’re happy with the last-minute changes. It’s always a pleasure to work with returning customers like you, and we look forward to helping with your next design!

Valorada con 5 estrellas sobre 5

Incredible customer service

Incredible customer service, fast delivery and great kit. Super comfortable fast bike kit at an affordable price! I use them for my custom kit and the design is brilliant. Raced Ironmans in the trisuit and no issues all day long. Highly recommend.

2 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Having run a professional women's…

Having run a professional women's cycling team in the past and the troubles and strives with certain kit brands i'm more than impressed with the speed and professionalism Megan and the No Pinz team have shown.

18 de febrero de 2025
Opinión espontánea
Logotipo de Nopinz

Respuesta de Nopinz

Thank you so much for your kind words and for sharing your experience. We really appreciate your feedback — Megan and the team will be thrilled to hear this! It means a lot coming from someone with experience running a professional women’s team, and we’re glad to know our service and speed have stood out to you. We look forward to continuing to support you and your athletes in the future.

Valorada con 5 estrellas sobre 5

Great customer support

Great customer support. The design process was flawless and quick. Designed the exact kit we wanted, even printed out sample colors so we could see what it would look like IRL. Excited to use NP again!

28 de enero de 2025
Opinión espontánea
Logotipo de Nopinz

Respuesta de Nopinz

Hi Spencer, it’s super to hear that you were happy with your overall experience with the Nopinz team.

We hope you enjoy the kit!
Kindest regards
Team Nopinz

Valorada con 5 estrellas sobre 5

Quick and good help with designing…

Quick and good help with designing company clothing for my race team.

30 de enero de 2025
Opinión espontánea
Logotipo de Nopinz

Respuesta de Nopinz

Your design is looking superb! Tag us in any pics that you get whilst out racing or training in your kit.

Kind regards
Tori

Valorada con 5 estrellas sobre 5

Amazing Service and Unreal Designers

Amazing Service and Unreal Designer - Megan was 5***** from the outset.

29 de enero de 2025
Opinión espontánea
Logotipo de Nopinz

Respuesta de Nopinz

We are pleased to hear that you enjoyed your experience working with Megan. She thanks you for the review
Kind regards
Team Nopinz

Valorada con 5 estrellas sobre 5

Top class company

So far the experience with NoPinz in setting up our Club's kit design has been first class. Megan has been really easy and informative to work with, and the best part about my experience is that if there is an issue, there is always someone on the other end of the phone!

6 de enero de 2025
Opinión espontánea
Logotipo de Nopinz

Respuesta de Nopinz

HI John

Thankyou for your review!
Glad you always had someone to communicate with when setting up you club shop design and general questions. Tori is always at the end of the phone and Megan knows all you can know about our bespoke artwork kit.

Happy cycling
Team Nopinz

Valorada con 5 estrellas sobre 5

Brilliant service

23 de enero de 2025
Opinión espontánea
Logotipo de Nopinz

Respuesta de Nopinz

Thanks Freddie!!
Your kits looking ace…… good luck for your Triathlon season ahead.
Team Nopinz

Valorada con 5 estrellas sobre 5

Second to none!

Megan & the design team were amazing all the way through the process. They were more than happy to accommodate any changes and went above and beyond to match what I have had done previously. That level of support goes a long way! Highly recommend!

22 de enero de 2025
Opinión espontánea
Logotipo de Nopinz

Respuesta de Nopinz

Hey Stephen
Iv passed your feedback back to the design team and they said it was a pleasure to work with you!
Happy cycling

Valorada con 5 estrellas sobre 5

Great service twice in a month!!

We needed a few tweaks to our triathlon kit and the service from Megan in the Design team was brilliant from start to finish.

The colour matching and redesign were spot on and the small changes we needed before finalizing the design were quickly sorted!

At the same time, I needed two zipps replaced and once again this was very quickly and efficiently carried out.

Excellent service, thank you Nopinz!

6 de enero de 2025
Opinión espontánea
Logotipo de Nopinz

Respuesta de Nopinz

Thanks so much for sharing your experience and leaving us a five star review!
We work hard to make sure our customers have an excellent service, Iv passed your feedback to Megan in design.

Good luck with your Tri season!
Happy cycling
Team Nopinz

Valorada con 5 estrellas sobre 5

Just perfect

A team that listens and provides perfect support!

18 de enero de 2025
Opinión espontánea
Logotipo de Nopinz

Respuesta de Nopinz

Hi Victor

We always try to exceed our customers expectations so thankyou for the 5* review and the positive feedback!

Happy cycling
Kind regards
Team Nopinz

Valorada con 5 estrellas sobre 5

Professional, helpful and the quality of apparel exceptional

Always professional and helpful, the design process was seamless and nothing was too much of an issue. The quality and finish of the overall apparel is also exceptional.

15 de enero de 2025
Opinión espontánea
Logotipo de Nopinz

Respuesta de Nopinz

THANKYOU Dan for the 5* review

Reviews like this make all the teams hard work worthwhile so thankyou for taking the time to leave us one.

Kindest regards
Team Nopinz

Valorada con 5 estrellas sobre 5

Amazing customer service

Nopinz have done it again! Amazing experience!
The zip had broken on my skinsuit. I posted it back last week and received it back within a few days. Incredible speed and they also said it was covered under warranty so there ended up being no charge. I am so impressed with the whole team there. Everyone has been so helpful. As a result of this and all my experiences, our team kit will now be produced by Nopinz and they have even created a club shop on their website where we can purchase direct. Fantastic on all levels, a real pleasure to deal with. Thanks again Nopinz.

13 de enero de 2025
Opinión espontánea
Logotipo de Nopinz

Respuesta de Nopinz

Hey Dan

Thankyou for being such a loyal customer! As always it’s a pleasure to work with you and take your call and emails.

Kindest regards
Team Nopinz

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service and very fast turnaround for a renewal of arm grippers of my skinsuit!

10 de enero de 2025
Opinión espontánea
Logotipo de Nopinz

Respuesta de Nopinz

Thanks so much for your kind review 🙂

So pleased that you had a positive experience with the Nopinz customer service team.We take great pride in ensuring a great customer experience so your kind feedback is much appreciated!

Valorada con 5 estrellas sobre 5

Team Kit process

As a team owner we contacted NoPinz to design our new kit. Within 3 days it was all finalised and the club shop was open to make purchases. Superb service, superb Comms and we are really pleased to work with them

8 de enero de 2025
Opinión espontánea
Logotipo de Nopinz

Respuesta de Nopinz

Hi Simon
Thankyou for your review, i will pass your feedback onto the design team. We look forward to seeing your kit out on the roads!
Kind regards
Team Nopinz

Valorada con 5 estrellas sobre 5

Nopinz were a pleasure to deal with

Nopinz were a pleasure to deal with. Very responsive with great customer service.

6 de enero de 2025
Opinión espontánea
Logotipo de Nopinz

Respuesta de Nopinz

Hi Emma
This is superb to hear that you are happy with our customer service, we work as hard as we can to respond to queries as quickly as possible!
Happy cycling
Team Nopinz

Valorada con 5 estrellas sobre 5

Nopinz team have been great and…

Nopinz team have been great and efficient. I’ve used nopinz in various ways, they have done a few of my custom charity jerseys which have never disappointed, I have raced in their bib shorts, jersey and skinsuits and everything about them is spot on, fit, comfort and look good.

Quality is the name of the game with Nopinz and “tailored for speed” is a slogan that sums up all their kit. 100% recommend.

5 de enero de 2025
Opinión espontánea
Logotipo de Nopinz

Respuesta de Nopinz

Hi Aidan
We thankyou for taking the time to leave us such a superb review!
Your design for your new custom charity jersey is looking superb and we can’t wait to support you in your event.
Kindest regards
Team Nopinz

Valorada con 1 estrellas sobre 5

Very sloppy every step of the way

Newest update March 30, 2025

Finally got my money back.
-----------------

RESPONSE TO THEIR RESPONSE:

Why would I "neglet" to say it was sent to the same location? That is not the issue. Blake is misdirecting the issue.
I'll make it very simple for them:
1. They sent the wrong item. Completely their fault. Is it bad that I am unhappy they sent the wrong item?

2. When attempting to fix their mistake, they never sent the tracking email. Here I could've signed for FedEx to leave it by my door. It would be totally my responsability after that point if something gets lost. I've asked for this email and they still have not sent that.

3. If it is the holidays like they claim, how were they able to respond to this so quickly? Trustpilot they care. My emails they don't.

It is very simple. You are very good at manipulating.
------------------------------------------------

Very sloppy every step of the way.
1. Sent the wrong item.
2. When they attempted to send the correct item, they never emailed me a tracking number. I had to ask for it and they only wrote the number on an email.
3. I was already out of town. My roommate gets home late. So I needed the email they normally send from fedex in order to sign the delivery. Because of that, it reached 3 attempts limit.
4. I called FedEx. They said the sender had to contact them. Nopinz finally replied my email a few days later with an apology for taking so long.
5. On the email the person realized my billing phone number was incorrect and that person focused on that instead of trying to help. I made a mistake with the auto fill function of my computer.

If they had sent the item correctly there would be no problem.

If they had sent the tracking email there would be no problem.

But now "ofcourse" it is my fault for not filling in the phone number correctly. I was hoping they would help me getting that changed, but no reply for 2 days already.

I even offered to pay any extra fees to get another delivery attempt.

Ofcourse, I will get a response like everybody telling me to contact them in order to get it fixed. Why not just do that in the first place. The reason I am posting here is because you failed at that.

27 de noviembre de 2024
Opinión espontánea
Logotipo de Nopinz

Respuesta de Nopinz

Hey Leonis. We are sorry you are unhappy, it seems to be a common problem that you struggle to receive orders, either moving location or changing phone numbers regularly. This isn’t the first time we have had the same issue which is attributed always to Nopinz, but honestly the situation is quite rare and unique to you.
Regarding your complaint; You neglect to state that the replacement order was sent to the exact details of the original order which you received correctly, so FedEx will automatically have sent you tracking to your email and phone number provided, we can’t know or take responsibility for the fact it had changed these details again within the shipping period.
As regards to the slow responses, I am sure you are aware it has been Christmas and as such we have had holidays along with most of the World including FedEx.
We apologise for not replying on Xmas Eve, Xmas day or Boxing Day but the offices and factory are closed.
Anyhow moving forward we have provided FedEx with your latest set of details and hopefully the parcel can be delivered.
Best regards and happy new year.
Blake.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más