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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It is exactly what it is supposed to be, and arrived on time. Construction just finished, and relatively straightforward - not a one-man job though!

Valorada con 5 estrellas sobre 5

Super helpful, great poly tunnel which my horses love & quick delivery. Also really responsive when I ordered the wrong size: changed and reimbursed the balance without quibble. The poly tunnel has be... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We bought our Polytunnel and Fruit cage in 2013,both very well made and lasted thoroughout the years until the recent Storms hit us here in the Far North of Scotland causing damage. The sales team wer... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nearly four years ago, we bought a “rugged” polytunnel, which had sturdier hoop metalwork, as we are at the junction of two valleys that get hammered by gales from time to time. The tunnel was easy t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de cabañas y edificaciones de jardín
  2. Vivero
  3. Fabricante

Escrito por la empresa

We’re a family-run team of polytunnel specialists based in Lancashire, with over 50 years’ experience designing and manufacturing high-quality growing structures. From domestic garden polytunnels and allotment covers to commercial multi-span polytunnels and livestock shelters, we’re proud to support growers of every kind, whether you’re growing tomatoes in your back garden or running a large-scale horticultural business. We design, manufacture, and dispatch everything in-house from our UK site, meaning we can keep quality high, costs fair, and lead times short. And because we’re growers ourselves, we know how important strength, simplicity, and reliability are. That’s why our EasyBuild Polytunnel was developed to be our toughest, most user-friendly design yet, with features like oval steel tubes, aluminium sliding doors, and a fully modular, tool-free build system. We also supply specialist covers, replacement polytunnel plastic, ventilation kits, doors, accessories, and spare parts, so whether you're building from scratch or tackling a repair, we’ve got you covered. Our customers range from schools and community gardens to professional growers, garden centres, and research facilities. If you need advice, our expert team is always on hand to guide you. Key product areas: Garden & allotment polytunnels Commercial single-span & multi-span polytunnels Replacement polytunnel covers & repair kits Livestock & storage shelters Polytunnel ventilation systems Polytunnel refurbishment and repair services Trusted since 1969. Made in Britain, built to last.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1014)

54 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

great product at a reasonable price

great product at a reasonable price, the customer service could not have been better, especially when there were delivery problems. all resolved quickly and with exceptional care and communication

1 de diciembre de 2023
Opinión espontánea
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

You are very kind, thank you for the fabulous review.

Valorada con 5 estrellas sobre 5

Really quick service

Really quick service. Items were packed very well. Excellent communication.

15 de diciembre de 2023
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

Many thanks for taking the time to review us.

Valorada con 4 estrellas sobre 5

Good helpful people

Good helpful people. Good company and products.
Slightly let down by delivery agent. That aside, a good experience. I would not hesitate to recommend Northern Polytunnels to anyone.

2 de diciembre de 2023
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

Thank you so much for your custom and your wonderful review.

Valorada con 2 estrellas sobre 5

Poor communication and service

Poor communication. When ordering it stated 24-48 hour delivery, a week later we had still not received and heard nothing from the company. When I called to ask I was informed they were waiting for parts which were currently out of stock. After I explained there was no mention of this on the website's product page, no phone call or email, I was told maybe it's gone to spam, which it had not. I was then told it would be a week until dispatch. I called again a week later to find out if it was being dispatched as I had no update or communication from the company. After double-checking it was confirmed it would be dispatched the following day (a Friday) for delivery on Monday, over 2 weeks after ordering. It was delivered today, we put this up immediately and although the product looks good and sturdy, we were disappointed to find the Gable End we also ordered has not been delivered, so again we are waiting for an update and another delivery. Simple communication - calling or emailing a customer to provide an update would have improved our experience.

24 de noviembre de 2023
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

Dear Ms. Mohan, Please accept our apologies for any inconvenience this matter has caused. We have had an extremely high demand for this product lately owing to the adverse weather conditions, which resulted in some delays. As I understand it the order has now been delivered in full. Should you require any further assistance, please contact us directly. Kind regards.

Valorada con 5 estrellas sobre 5

Great quality and service

I purchased some repair tape and a couple of crop bars to retrofit. There was an IT issue with the Black Friday discount not being applied and the delivery charge was incorrect but it was all sorted out very quickly with no fuss or quibble. I'm very happy with Northern Polytunnels and can recommend them for quality and service.

23 de noviembre de 2023
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

Thank you for your lovely review. It is much appreciated

Valorada con 5 estrellas sobre 5

Fine experience

Arrived in good time as described and well packaged

13 de noviembre de 2023
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

Thank you for your review Mr Tipton

Valorada con 3 estrellas sobre 5

Good products but not customer friendly

The products are good quality but there's a lack of customer focus and empathy that lets them down

31 de octubre de 2023
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

Dear Mr Morris, Very sorry to read that you feel this way, We get so many glowing reviews on our service and support, apologies that we did not meet your standards on this occasion. Kind Regards.

Valorada con 5 estrellas sobre 5

Good product

Good product, damage in transit swiftly sorted out.

27 de octubre de 2023
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

Thank you for taking the time to review us.

Valorada con 5 estrellas sobre 5

Good personal chat and advice

Good personal chat and advice. Delivery, quality, and high quality plastic cover

3 de noviembre de 2022
Opinión espontánea
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

Thank you for your kind review. We are very happy to read this. kind regards.

Valorada con 5 estrellas sobre 5

Super fast delivery went up very…

Super fast delivery went up very easily. Very happy

6 de octubre de 2023
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

We are so pleased that you are happy with your purchase and the service you received from us.

Valorada con 4 estrellas sobre 5

I promised an update after 2 year's…

I promised an update after 2 year's experience. That promise was made in 2014, so this review is a little late, but on the other hand you have the benefit of 9 years experience with the product! I'm pleased to report that the fruit-cage generally performed well, though there were the occasional niggle. These niggles were principally a poorly fitting door, the central poles coming apart, and the netting eventually developing holes. All in all, though, I am pleased with the product.

16 de octubre de 2023
Opinión espontánea
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

Thank you for your review Mr Shirt

Valorada con 5 estrellas sobre 5

Purchased an allotment polytunnel

Purchased an allotment polytunnel. Quick delivery. Easy assemble after watching some YouTube tutorials. Would definitely recommend.

30 de agosto de 2023
Opinión espontánea
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

The YouTube tutorials are fab aren't they. Enjoy your purchase.

Valorada con 5 estrellas sobre 5

Five year review

Five year review here- In the Alps with snowfall of 60cm/2ft at a time most winters, and the polytunnel (30*14ft) has remained impeccable. Even the original plastic is still in a decent state! I'm getting an extra 10 weeks growing season on tomatoes etc. Buy quality, and it pays you back!

4 de octubre de 2023
Opinión espontánea
Logotipo de Northern Polytunnels

Respuesta de Northern Polytunnels

This is wonderful news. Keep enjoying it.

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