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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It is exactly what it is supposed to be, and arrived on time. Construction just finished, and relatively straightforward - not a one-man job though!

Valorada con 5 estrellas sobre 5

Super helpful, great poly tunnel which my horses love & quick delivery. Also really responsive when I ordered the wrong size: changed and reimbursed the balance without quibble. The poly tunnel has be... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We bought our Polytunnel and Fruit cage in 2013,both very well made and lasted thoroughout the years until the recent Storms hit us here in the Far North of Scotland causing damage. The sales team wer... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nearly four years ago, we bought a “rugged” polytunnel, which had sturdier hoop metalwork, as we are at the junction of two valleys that get hammered by gales from time to time. The tunnel was easy t... Ver más

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Información sobre la empresa

  1. Proveedor de cabañas y edificaciones de jardín
  2. Vivero
  3. Fabricante

Escrito por la empresa

We’re a family-run team of polytunnel specialists based in Lancashire, with over 50 years’ experience designing and manufacturing high-quality growing structures. From domestic garden polytunnels and allotment covers to commercial multi-span polytunnels and livestock shelters, we’re proud to support growers of every kind, whether you’re growing tomatoes in your back garden or running a large-scale horticultural business. We design, manufacture, and dispatch everything in-house from our UK site, meaning we can keep quality high, costs fair, and lead times short. And because we’re growers ourselves, we know how important strength, simplicity, and reliability are. That’s why our EasyBuild Polytunnel was developed to be our toughest, most user-friendly design yet, with features like oval steel tubes, aluminium sliding doors, and a fully modular, tool-free build system. We also supply specialist covers, replacement polytunnel plastic, ventilation kits, doors, accessories, and spare parts, so whether you're building from scratch or tackling a repair, we’ve got you covered. Our customers range from schools and community gardens to professional growers, garden centres, and research facilities. If you need advice, our expert team is always on hand to guide you. Key product areas: Garden & allotment polytunnels Commercial single-span & multi-span polytunnels Replacement polytunnel covers & repair kits Livestock & storage shelters Polytunnel ventilation systems Polytunnel refurbishment and repair services Trusted since 1969. Made in Britain, built to last.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

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54 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very quick delivery and a great…

Very quick delivery and a great product. The self adhesive polly tunnel guttering. So pleased with it.

8 de septiembre de 2023
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Respuesta de Northern Polytunnels

Thank you for taking the time to review us, we really appreciate it. Glad you like it.

Valorada con 4 estrellas sobre 5

"Easy Build" it ain't!

Just finished erecting a 8'x10' Hobby Plus "Easy Build" Polytunnel. The Polytunnel design, sturdiness and practicality is worth 5 stars. My reduction to 4 stars is due to the guides for building (booklet & video) which are vague, assumptive, incomplete and in several cases contradictory. I lost hours of my life working out what needed to be done and watching the video frame by frame. Oh how I wished they would provide Ikea-style diagrams. "Easy Build" it ain't!

17 de septiembre de 2023
Opinión espontánea
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Respuesta de Northern Polytunnels

Thank you for taking the time to review us, sorry to hear you didn't' find the instructions useful, we will feed this back to our design team.

Valorada con 5 estrellas sobre 5

Well made.

Fast speedy transaction, well made tunnel definitely made to last.
My Alpacas love their home,

30 de agosto de 2023
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Respuesta de Northern Polytunnels

Wonderful news! we hope they continue to enjoy it.

Valorada con 3 estrellas sobre 5

4m x 6m field shelter

We bought a 4m x 6m field shelter, which we have found to be robust and well manufactured. Had some help to put it up only to find that some parts were missing - this was sorted out by Northern Polytunnels after a little to and fro-ing. Unfortunately, I then had to employ someone to put up the tunnel but figured it'll be worth it. Unfortunately, once up, it became clear that the cover had deteriorated down the fold line and there were some small holes in it. A further call / email to NP resulted in them deciding the damage had happened in transit. The cover has been replaced without a quibble which is fabulous, but I now have to pay someone to take down the original and put this one up! So overall, good product, disappointing quality control and customer service equivocal. Take home message, don't start assembling until you've checked you've got everything and it's all in one piece!

6 de julio de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

We are still in the process of putting…

We are still in the process of putting up our allotment polytunnel. It’s a very exciting project but we have been surprised by lack of instructions.

18 de agosto de 2023
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Respuesta de Northern Polytunnels

Hi Rachel, a document entitled INS378 should have been included in your delivery, Would you like us to email a set to you?

Valorada con 4 estrellas sobre 5

Easy Build but not necessarily Easy Delivery!

I recently bought a 36' x 12' Easybuild Polytunnel from Northern Polytunnels. The product itself is of excellent quality - a very high standard of manufacture and looks to be more robust than a previous one that I had bought from another company.
The instructions to erect it are clear and the process itself is straightforward for anyone with reasonable DIY skills. The process rewards care and attention to detail, so it took me three days all in, working largely on my own - it would certainly be quicker with two people.
The company are extremely helpful and supportive on the phone and dispatch from the company was just 2 working days after I placed the order.
So why only 4 stars? Sadly NP were badly let down by the delivery company (DX). Despite everything leaving the factory together, DX decided to split up the consignment. So I received 9/10 packages in three deliveries spread over 2 days. And the tenth package? Well, it takes a special type of carelessness to lose a pack of five 11' long steel tubes weighing 20Kg - DX not only rose to the challenge but also refused to admit that they had lost them. NP had to send out new ones and in the end, the final package of the consignment arrived 1 week after the first.
Overall, I would highly recommend Northern Polytunnels, but don't plan your weekend's work until you have all the materials in your possession!

17 de agosto de 2023
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Respuesta de Northern Polytunnels

Jonathan, We are so sorry to read of the issues you had with DX, it must have been extremely frustrating for you, pleased to see you have everything now and that you are very happy with the product and the service you received from us. Enjoy!

Valorada con 5 estrellas sobre 5

Pleased with our order

No problem with the ordering and polytunnel replacement cover was delivered within the week.

16 de agosto de 2023
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Respuesta de Northern Polytunnels

Thank you for taking the time to review us.

Valorada con 5 estrellas sobre 5

cost more in postage than the items i…

more than happy now. have agreed to refund me with excess postage charge

6 de agosto de 2023
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Respuesta de Northern Polytunnels

We are currently in the process of working on the carriage charges on our website, this is a lengthy process, but we are sorting it. if you would like to call us or provide us with your contact number we will happily refund you. Apologies for any inconvenience this has caused.

Valorada con 2 estrellas sobre 5

ordered and paid for parts online …

ordered and paid for parts online phoned 3/4 days later asking when be delivered to find out they didnt have any in stock!

31 de julio de 2023
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Respuesta de Northern Polytunnels

Please accept our apologies in this matter, unfortunately there isn't a live link between our stock reporting system and our website, however you should have been contacted and advised once the order was received into the office that the item was out of stock, for this, we apologise.

Valorada con 4 estrellas sobre 5

Way too much polythene!

Buying the poly tunnel was straightforward with good advice by email and phone. Delivery was prompt. However, the instructions for the construction of the door frame were unclear and it was not covered at all on the video. Also, the polythene was absolutely massive - at least 4 if not 6 metres longer than needed. Building a poly tunnel on an allotment with hedges and bushes and not on an acre of flat lawn was more challenging than the video suggested, particularly with so much waste polythene.
That said, we are pleased with the end result.

12 de junio de 2023
Opinión espontánea
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Respuesta de Northern Polytunnels

Thank you for taking the time to review us.

Valorada con 4 estrellas sobre 5

I'm very happy with the servicee I…

I'm very happy with the service I received when requested advice regarding the construction of the tunnel. Jack was very helpful in answering my queries.
All parts were present in the delivery and the quality of the tunnel is great. I have a commercial all aluminium tunnel. The negative was the instructions. They could have been improved. Construction videos would have been helpful. Labelling of the parts would make things easier. Overall I would recommend Northern polytunnel.

13 de julio de 2023
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Respuesta de Northern Polytunnels

Thank you for your review and kind words. Should you need them in future you will find construction videos on our website. Kind regards

Valorada con 5 estrellas sobre 5

Good standard of design and build

Good standard of design and build. Gate screw holes are difficult to drill.
Very helpful in solving problem I had made in order

23 de mayo de 2023
Opinión espontánea
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Respuesta de Northern Polytunnels

Thank you for taking the time to review us.

Valorada con 5 estrellas sobre 5

First class company - very happy customer!

Ordered on a Tuesday evening and delivered on the Thursday morning - you can’t ask for better service than that! We had a slight delivery ‘hiccup’ that was down to the courier but once discovered NPT sorted it straight away.

29 de mayo de 2023
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Respuesta de Northern Polytunnels

Thank you for taking the time to write such a wonderful review. We really appreciate it.

Valorada con 3 estrellas sobre 5

Expensive delivery

18 de junio de 2023
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Respuesta de Northern Polytunnels

Thank you for taking the time to review us. Unfortunately due to your location there is a postcode surcharge, rest assured we do not set these rates or profit from these in anyway, they are set by the Carrier, we do, however understand your frustration surrounding this.

Valorada con 5 estrellas sobre 5

Great company

We've used Northern Polytunnels three times before and found them excellent. This time we were buying various parts of their fruit cage to make a large one. There was a problem - they sent us the wrong width of netting but they sorted it out and were very helpful. Great company!

29 de mayo de 2023
Opinión espontánea
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Respuesta de Northern Polytunnels

Thank you for taking the time to review us. We are pleased we managed to sort the issue for you.

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