After brake pad change in Swansea left my car with a screeching brake on the front passenger side. The car was towed into northgate kidminster. The whole team was great. Reception was so helpful... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónFoley Drive, Stourport Road, DY11 7QL Kidderminster, Worcestershire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The van was in limp mode due to a mis-match with the vans service requirements and mileage policy. so needed recovering to the Kidderminster depot. The service itself was completed promptly and c... Ver más
La empresa ha respondido
Went to another branch to swap a van and it was horrendous! Contacted the Kidderminster branch and a van was provided the next morning clean, smart and ready to go! Staff are polite and amazing co... Ver más
La empresa ha respondido
I’ve used the Kidderminster branch for 10 years plus. Always had the best service I could ask for. All the staff are friendly and helpful. Always completely honest and respectful. From the service dep... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Escrito por la empresa
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Información de contacto
Foley Drive, Stourport Road, DY11 7QL, Kidderminster, Worcestershire, Reino Unido
- 01562 862626
4,9
Excelente
89 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 96% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Northgate Vehicle Hire - Kidderminster
Hi Ad, thank you for your review!
We're delighted to hear that you received brilliant service from our team. 👏
Providing a friendly, helpful, and reliable experience for our customers is what we strive for every day, so it's fantastic to know we've met your expectations. ✨
Thank you for taking the time to share your feedback and for choosing Northgate. We truly appreciate your support and look forward to welcoming you again soon.
Take care,
Emma
Great team, fast, efficient, and super friendly
After brake pad change in Swansea left my car with a screeching brake on the front passenger side. The car was towed into northgate kidminster. The whole team was great. Reception was so helpful. The work was done so quickly.
The original pad change kept me waiting for 3 and a half hours in Swansea.
The repair in kidminster took an hour and I was on my way.
Couldn't be happier.
16 de julio de 2026
Opinión espontánea
Respuesta de Northgate Vehicle Hire - Kidderminster
Hi Tedd, thank you so much for taking the time to leave us a review.
We're sorry to hear that you experienced an issue following your brake pad replacement in Swansea and that the initial appointment took longer than expected. However, we're really pleased that our Kidderminster team were able to get you back on the road quickly and provide the level of service you deserved.
It's wonderful to hear that our reception team were so helpful and that the repair was completed promptly. We'll be sure to pass your kind words on to the Kidderminster team—they'll really appreciate the recognition.
Thank you again for your feedback. We appreciate your patience and are delighted we could turn your experience around.
Take care,
Imogen
Absolutely amazing team use them for…
Absolutely amazing team use them for all my sevices and breakdowns never let me down
10 de julio de 2026
Opinión espontánea
Respuesta de Northgate Vehicle Hire - Kidderminster
Hi Simon, thank you so much for your amazing review!
We're delighted to hear that our team has consistently been there for you with your servicing and breakdown needs. Your continued trust and support mean a lot to us, and we're so pleased we've never let you down.
We look forward to helping you again whenever you need us!
Take care,
Imogen
Very professional service
Very professional service. Any issues addressed straight away. The front desk is very friendly and helpful
2 de julio de 2026
Opinión espontánea
Respuesta de Northgate Vehicle Hire - Kidderminster
Hi Richard, thank you for your great review!
We're delighted to hear that you received a professional service and that any issues were resolved promptly. It's also wonderful to know that our front desk team made you feel welcome with their friendly and helpful approach.
We really appreciate your feedback and thank you for choosing Northgate. We look forward to supporting you again in the future!
Take care,
Imogen
Staff were extremely friendly and kept…
Staff were extremely friendly and kept me updated with the works going on with my van. Nothing was too much trouble and facilities were very good.
19 de junio de 2026
Opinión espontánea
Respuesta de Northgate Vehicle Hire - Kidderminster
Hi Luke, thank you for your wonderful review!
We’re delighted to hear that our team were extremely friendly and kept you fully updated on the work being carried out on your van.
It’s great to know that nothing was too much trouble and that you were pleased with our facilities during your visit. Providing excellent customer service and keeping our customers informed is something we take great pride in.
Thank you for taking the time to share your experience. We look forward to assisting you again in the future!
Take care,
Imogen
Ian williams
All the staff were really friendly and helpful making the process very easy.
14 de mayo de 2026
Opinión espontánea
Respuesta de Northgate Vehicle Hire - Kidderminster
Hi Matthew, thank you for your kind review!
We’re so pleased to hear that all of our staff were friendly and helpful and that they made the whole process easy for you.
We really appreciate your feedback and look forward to helping you again in the future!
Take care,
Imogen
Service
The van was in limp mode due to a mis-match with the vans service requirements and mileage policy. so needed recovering to the Kidderminster depot.
The service itself was completed promptly and communicated throughout. (Turned around in one day). Thankyou very much.
5 de mayo de 2026
Opinión espontánea
Respuesta de Northgate Vehicle Hire - Kidderminster
Hi there, thank you for taking the time to share your experience.
We’re sorry to hear about the issue that put the van into limp mode and required recovery to our Kidderminster depot, but we’re pleased we were able to get everything sorted quickly for you. It’s great to hear that the service was completed promptly and that you felt well informed throughout the process.
We really appreciate your patience and your kind feedback—thanks again for choosing us!
Take care,
Imogen
Perfect place
No complaints at all, got in really fast. Whole workshop and team at Kidderminster are really helpful. Always a good experience
21 de abril de 2026
Opinión espontánea
Respuesta de Northgate Vehicle Hire - Kidderminster
Hi Jack, thank you for your great feedback!
We’re so pleased to hear you were seen quickly and that the team in Kidderminster made your visit a positive one. It’s always good to know our workshop team are delivering helpful, reliable service.
We really appreciate you taking the time to share your experience!
Take care,
Imogen
Respuesta de Northgate Vehicle Hire - Kidderminster
Hi Katie, thanks for your great feedback!
We’re really pleased we could get everything fixed straight away and have you back on the road without delay.
We appreciate you taking the time to share your experience!
Take care,
Imogen
Kidderminster team were spot on great…
Kidderminster team were spot on great experience
31 de marzo de 2026
Opinión espontánea
Respuesta de Northgate Vehicle Hire - Kidderminster
Thank you for taking the time to leave a review, Lew! Great to hear the Kidderminster team delivered such a positive experience 🙌
I’ll be sure to pass your feedback on—they’ll really appreciate it! 😊
Thanks again, and we hope to see you again soon.
Take care,
Emma
Very friendly and great service was…
Very friendly and great service was very quick doing the job highly recommended
25 de marzo de 2026
Opinión espontánea
Respuesta de Northgate Vehicle Hire - Kidderminster
Hi Simon, thank you for your great review!
We’re delighted to hear you found the team very friendly and the service quick and efficient. Your recommendation really means a lot to us.
We appreciate you taking the time to share your feedback and hope to see you again soon!
Take care,
Imogen
Excellent service
Excellent service. Nice clean facilities. Free drinks machine.
16 de marzo de 2026
Opinión espontánea
Respuesta de Northgate Vehicle Hire - Kidderminster
Hi Sue, thank you for the great review!
We're delighted to hear you enjoyed the excellent service and appreciated our clean facilities. It's also nice to know the free drinks machine was a welcome touch! We always aim to make our customers as comfortable as possible, so your feedback means a lot to us.
We look forward to seeing you again in the future.
Take care,
Imogen
My bonnet service was done in quick…
My bonnet service was done in quick time and the service was friendly throughout. Thanks again, Jack Kemp
11 de marzo de 2026
Opinión espontánea
Respuesta de Northgate Vehicle Hire - Kidderminster
Thank you for the great review, Jack! ⭐
We’re pleased to hear your bonnet service was completed quickly and that the team kept things friendly throughout your visit. It’s always good to know the service was smooth and efficient.
Thanks again for taking the time to share your feedback—we appreciate it and hope to see you again soon! 😊
Take care,
Emma
I’ve used the Kidderminster branch for…
I’ve used the Kidderminster branch for 10 years plus. Always had the best service I could ask for. All the staff are friendly and helpful. Always completely honest and respectful. From the service department to the reception and management I’ve been very satisfied.
2 de marzo de 2026
Opinión espontánea
Respuesta de Northgate Vehicle Hire - Kidderminster
Hi Ray, thank you so much for your incredible loyalty and for taking the time to share your experience.
We’re absolutely delighted to hear that you’ve been using our Northgate Vehicle Hire Kidderminster branch for over 10 years — that truly means a lot to us. It’s fantastic to know you’ve consistently received the high level of service you expect, and that our team across service, reception, and management have made such a positive impression.
Your comments about the team being friendly, honest, and respectful are especially appreciated. We’ll be sure to share your kind words with everyone at the branch.
Thank you again for your continued trust and support — we look forward to many more years of working with you!
Take care,
Imogen
Fantastic support and response
Fantastic support and response.
Sorted my van out quickly so I could get back out and on the road.
Highly recommended
26 de febrero de 2026
Opinión espontánea
Respuesta de Northgate Vehicle Hire - Kidderminster
Hi Ryan, thank you for your brilliant review!
We’re so pleased to hear that the team were able to get your van sorted quickly and help you get back on the road with minimal disruption. Keeping our customers moving is always our top priority, so it’s great to know we delivered on that for you.
We really appreciate the recommendation and your kind words — they mean a lot to the whole team at Northgate Vehicle Hire.
Thanks again for taking the time to share your experience!
Take care,
Imogen
Hire van
Hired a van for a year though company, always receive a good friendly service
And lots of free drinks while waiting.
25 de febrero de 2026
Opinión espontánea
Respuesta de Northgate Vehicle Hire - Kidderminster
Hi Johnathan, thank you so much for your wonderful review!
We really appreciate you choosing to hire with us over the past year — it’s been a pleasure having you as a customer. We’re so glad to hear you’ve consistently received friendly service, as that’s exactly what we aim to deliver every time.
And of course, we’re happy you’ve been enjoying the free drinks while you wait too! 😊 It’s the little extras that help make the experience even better.
Thanks again for your continued support — we look forward to seeing you again soon!
Take care,
Imogen
Looked after me at the Kidderminster…
Looked after me at the Kidderminster branch, quick and efficient 👍🏼
19 de febrero de 2026
Opinión espontánea
Respuesta de Northgate Vehicle Hire - Kidderminster
Hi Declan, thank you for your lovely review!
We’re so pleased to hear you were well looked after at our Kidderminster branch and that you found the service quick and efficient 👍🏼
We really appreciate you taking the time to share your experience and look forward to welcoming you back again soon!
Take care,
Imogen
Kidderminster branch
Kidderminster branch, great service always happy to help.
9 de febrero de 2026
Opinión espontánea
Respuesta de Northgate Vehicle Hire - Kidderminster
Hi Nathan, thank you for your great review!
We’re delighted to hear you always receive great service from the Kidderminster branch and that the team are happy to help.
We really appreciate your support and kind feedback.
Take care,
Imogen
Northgate Kidderminster 100% commitment
Went to another branch to swap a van and it was horrendous!
Contacted the Kidderminster branch and a van was provided the next morning clean, smart and ready to go! Staff are polite and amazing couldn't do enough. Highly recommend Northgate Kidderminster
6 de febrero de 2026
Opinión espontánea
Respuesta de Northgate Vehicle Hire - Kidderminster
Hey Scott, thanks for sharing your experience!
We’re so glad our Kidderminster team could get you a clean, smart van quickly and make the process hassle-free. Polite and helpful staff are exactly what we aim for! 🙌
Thanks for recommending Northgate!
Take care,
Emma
Fantastic service and friendly staff!
Fantastic service and friendly staff!!
Thanks for the coffee ☕️
5 de febrero de 2026
Opinión espontánea
Respuesta de Northgate Vehicle Hire - Kidderminster
Hi Jonathan, thank you for the lovely review!
We’re really pleased to hear you received fantastic service and found the team friendly — and we’re glad you enjoyed the coffee too ☕️
Thanks again for your feedback, and we look forward to welcoming you back again soon!
Take care,
Imogen
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.